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Old online store: BitPay

Integration only for Callisto online stores

This page only contains instructions for integrating BitPay in Callisto online stores. The following instructions are not valid for Ceres stores!

BitPay is a leading payment service provider specialising in the peer-to-peer virtual currency Bitcoin. BitPay provides for instantaneous transactions from anywhere in the world with no risk of fraud or chargebacks.

1. Important notes

This chapter provides you with important information about integrating the payment provider in plentymarkets.

Payment process

Once the order has been placed, the customer will receive a message asking them to click on a link and make the payment. The customer will be forwarded to the BitPay website after having clicked on the link. The customer has to enter the necessary data for the payment. Once the customer has entered and confirmed the data, they will be forwarded to the order confirmation page.

Manual payment import

BitPay payments will not be automatically imported into plentymarkets. BitPay payments must be booked manually.

2. Registering with BitPay

You need to register with BitPay before you can set up the payment method in plentymarkets. Contact  the payment provider in order to complete the registration process. You will then receive the necessary information as well as the access data that you need for the configuration in plentymarkets.

3. Setting up BitPay for Callisto

Proceed as described below to set up the interface to BitPay for your Callisto online store in plentymarkets.

Setting up the interface to BitPay:

  1. Go to Setup » Orders » Payment » Methods.

  2. Place a check mark next to the setting Also show inactive.

  3. Open the folder International.

  4. Click on BitPay.
    → The Settings tab will open.

  5. Click on the Interface tab.

  6. Expand the client.

  7. Carry out the settings as desired. Pay attention to the information given in Table 1.

  8. Save the settings.

Table 1. setting up the interface to BitPay
Setting Explanation


Enter the ApiKey from BitPay. The ApiKey  can be generated after having registered with BitPay.

Email notification to

Enter the email address that payment notifications should be sent to.

Data transfer rate

Select the data transfer rate.
low = low transfer rate
medium = medium transfer rate
high = high transfer rate

Activate test mode

Activate the test mode and check the BitPay functions before working live with the system.

Client (store) options

Activate access data for all clients (stores)

Only visible if clients (stores) were set up. Activate to apply the account settings saved for the main store by clicking on Add account for all clients (shops). This setting is dominant over the settings saved for each client. Deactivate to use separate access data for your clients (stores). Online stores that do not have account settings saved for them cannot be used with BitPay.
Go to Setup » Client » Select client » Online store » Settings and make sure that you have selected the option Enable login for every store in the line Login. This makes it possible to support several clients.

4. Activating the payment method

Set up and activate the BitPay payment method in the Settings tab of the payment method. In addition, check the settings for Permitted payment methods in the customer classes and for Blocked payment methods in the shipping profiles.

5. Viewing the API log

In the rare case that an error occurs during data transmission, you will find details about the corresponding error in the API Log. Depending on the type of error, the payment may be booked in BitPay but may not be verified in plentymarkets. This will cause an erroneous booking in plentymarkets.

Viewing the API log:

  1. Go to Data » API log » Tab: API log.

  2. Select a format from the drop-down list Process.

  3. Select a Date if you only want to see entries for a specific day.

  4. Click on Search to carry out the search.
    → The processes will be displayed.

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