Skip to main content

FAQ: EBICS-Plugin

You can get all the important information about the EBICS-Plugin in the plentyMarketplace.

1. How do I use the EBICS-Plugin?

For the EBICS-Plugin, as well as for all other plugins, plentymarkets is a requirement.

In order to open an account, you first have to buy the EBICS-Plugin in the plentyMarketplace.

Requirements to integrate the plugin in plentymarkets ():

2. How do I open a new account?

First, a new account is created with the data from the bank’s letter.

When you select a bank, verify that the URL as well as the host parameter and host name are identical with the one in the bank letter.

Keys are generated and the INI- as well as the HIA-Call are performed via the button initialise account. After this, the INI-letter can be issued. This takes place in your browser via a direct pdf-download. Make sure that pop-ups are not deactivated while doing this.
The INI-letter has to be signed and send to the bank as fast as possible. The initialisation is discarded after 2 weeks if the INI-letter has failed to arrive. The bank activates the account when everything is set up correctly. Only click on the button conclude account-initialisation (HPB) in the account settings after clearance from the bank. After this, the account is successfully initialised.
In order to have the payments imported, make sure that the business transactions are activated for the payment retrieval in the menu business transactions.

The button initialise account should only be clicked once. If you click several times, problems and consequential errors can occur. You can track the individual steps in the log.

3. I am already using EBICS. Why should I switch to the plugin?

The EBICS-tool for payment retrieval is more stable than in the old EBICS integration. Moreover, the tool and the plugin are constantly developed further. The old EBICS interface is no longer supported and thus not failure resistant. Already existing accounts can be easily migrated to the plugin.

4. Payment retrievals are not taking place. What can I do?

  • Check, whether the interim transaction report and the daily account statements are using the correct formatting.

    • Formattings can be adjusted in the account settings.

    • The bank is providing the transaction file in the format CAMT or MT.

      1. Select the active account the the menu Setup » orders » payments » plugins » EBICS.

      2. Select the menu item business transactions in the account settings.

      3. Activate the inactive business transactions.

        1. After the first payment retrieval: load inactive business transactions.

        2. Choose the inactive business transaction via the dropdown Anzeigen/Show and activate as wished.

5. The bank provides the transaction file at X o’clock. Why does plentymarkets retrieve the file only later?

  • The retrieval takes place once a day via a cron. The cron inquires hourly whether there is a transaction file.

  • The payment retrieval mostly takes place in the evening or at night.

    • This is connected to the provision of the transaction files by the bank.

    • The daily account statement can also be provided several times a day.

  • The transaction file for the daily account statement and the interim transaction report are provided at different times.

6. What do the fields daily account statement and interim transaction report mean?

  • Daily account statement = confirmed booking which is mostly only provided once a day.

  • Interim transaction report = authorised booking which is provided several times a day and reserves the incoming payments.

  • The interim transaction report is overridden by the confirmed booking.

The daily account statement and the interim transaction report should always have the same formatting. Otherwise, errors in the allocation of payments might occur.

7. What is the difference between CAMT and MT?

CAMT and MT are data transaction formats that are used in the transaction files. Only one format is used in the transaction file itself.

Table 1. The formats CAMT and MT in comparison
CAMT MT

Definition

Cash Management

Message Type

Field IBAN in account settings

IBAN

Account number

Transaction files

Uniform format of SEPA, supersedes the SWIFT-format

SWIFT standard format

To top