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Setting up clients

The new Ceres online store

As of now, online store projects are based on the new online store plugin Ceres. The Ceres store uses the latest and future-proof plugin technology. Ceres can be customised easily and extended by additional plugins from the plentyMarketplace .

Online stores that have been created on the basis of the old CMS will be maintained during the transition period. However, no new features will be developed for the old CMS. We recommend to use the new Ceres online store for all future online store projects.

Setup » Client » Select client

1. Content of this chapter

This chapter explains various basic settings for configuring your online store. Here you can save settings for your default store and configure the email service. Settings for search engine optimization are particularly important. These settings ensure that your online store is easy to find on the Internet. This chapter also explains basic settings for categories, the my account area and the order process. It also provides information about the basic settings of your item layouts.


Every additional online store or client (store) is configured in its own menu. These additional menus have the same structure as the Standard menu. The system automatically gives the menu the same name as the online store.

2. Basic settings

Here you can see your online store’s IDs and additional data such as the store type and the domain. You can change the name of the online store here.

Users will be logged out

Whenever you carry out changes in this menu and click on the save icon, other users will be logged out automatically and will need to log in again. This ensures that the changes will also apply to the other user profiles. Therefore, it is recommended that you announce changes in advance.

3. Configuration

Pay attention to the explanations given in the following table and carry out the configuration as desired.

Table 1. entering basic settings
Setting Explanation

Store ID

The store ID is the ID for the online store or client (store). The store ID of a client (store) is displayed in the basic settings for that particular store.
Default store = 0
First client (store) = 1
Second client (store) = 2
External stores also receive a store ID.

plenty ID

The plentymarkets system’s ID is displayed here.

Store type

Indicates the store type: plentymarkets or Shopware.


The store domain’s URL is displayed here. Click on the preview icon to view the online store.


The name of the online store.

Default language

Select the default language for the online store.

Default location

Select which location should be the default location. This will be used in other areas, e.g. during the order process in the online store. As such, it affects how VAT is displayed. It is not possible to delete the default location.

eBay account

Select the eBay account(s) that should be linked with this store. The orders for this eBay account will automatically be assigned to this store.
Important: If the same eBay account is selected for two different stores, then the orders will be assigned to whichever store has the lowest ID.

Before you start working with the ticket system or sending out newsletters, you will first have to save the configurations in the email area. The settings saved in the "Item layouts" area lay the foundation for managing your items.

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