
My account
The new Ceres online store
As of now, online store projects are based on the new online store plugin Ceres. The Ceres store uses the latest and future-proof plugin technology. Ceres can be customised easily and extended by additional plugins from the plentyMarketplace . Online stores that have been created on the basis of the old CMS will be maintained during the transition period. However, no new features will be developed for the old CMS. We recommend to use the new Ceres online store for all future online store projects. |
1. General information about the basic settings
This menu contains basic settings for the individual customer area of your online store. Here you can select whether specific features should be activated or deactivated and which information should be displayed in the My Account area, for example weights and options for displaying the prices.
2. Configuration
The settings of this menu will be explained below in Table 1. There you will also find references and links to further pages of the manual that provide detailed information about those settings and functions.

Configuring basic settings for the My Account area:
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Go to Setup » Client » Select client » My Account » Settings.
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Pay attention to the explanations given in the following table and carry out the settings as desired.
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Save the settings.
Setting | Explanation |
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Customer login |
Select which data your customers should use to log into the online store. The email address and password or the customer ID and password. |
Validity of checkout URL |
Select how long a checkout URL should be valid after it was generated. You can select different options between 7 and 360 days or you can select Never. If you select the option Never, then customers will have to log into the My Account area in order to access order information with the checkout URL. |
Watchlist |
Activate or deactivate the watchlist in the online store. |
Wish list |
Activate or deactivate the wish list. |
Documents |
Activate or deactivate the function for downloading documents in the online store. |
Data export |
Activate or deactivate the function for downloading data formats in the online store. |
My coupons |
Activate or deactivate the function for displaying the customer’s coupons.[#10] |
Return |
Specifies whether customers should be allowed to create returns within their own accounts. |
Price display for wish list and watchlist |
There are the following options for displaying prices in the online store: Item price only, Item price with asterisk (), *Price including VAT and shipping |
Shipping weight in wish list and watchlist |
Activate or deactivate the function for displaying the shipping weight in the wish list and watchlist. |
Subscriptions |
Activate or deactivate the function for displaying the Subscription area. |
Payment method: Subscriptions |
Select whether customers should be able to change the payment method for a subscription. |
Download link for SEPA direct debit mandate |
Activate or deactivate the function for displaying the download link. |
Change email address |
Activate or deactivate the function for changing the email address. |
Change password |
Activate or deactivate the function for changing the password. |
Email confirmation when changing the password |
Activate or deactivate the automatic email confirmation when the password is changed. |
Hide logout |
Activate or deactivate the function for displaying the logout. |
3. Order information
In the Setup » Client » Select client » My Account » Order information menu, you specify how much information is displayed in orders.
Configuring order information:
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Go to Setup » Client » Select client » My Account » Order information.
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Pay attention to the explanations given in Table 2 and carry out the settings as desired.
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Save the settings.
Setting | Explanation |
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Status history; |
Select whether or not you would like information regarding the status history and/or the shipping date to be displayed in the order overview. |
Weights |
Decide whether or not you want the weights to be shown in the order. |
Invoices |
Select whether or not customers can download the invoice for the order. |
Estimated shipping date |
Select whether or not you would like the estimated shipping date to be displayed in the online store. |