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Setting up Rakuten

With plentymarkets you can sell items on the platform Rakuten.de.

1. Registering with Rakuten

You need to register with Rakuten before setting up Rakuten in plentymarkets. Use the registration forms of the platform rakuten.de.

2. Setting up Rakuten.de in plentymarkets

Carry out the following settings in plentymarkets in order to set up the interface to Rakuten.de.

Setting up Rakuten.de:

  1. Go to System » Markets » Rakuten.de.
    → The New account tab is displayed.

  2. Expand the Rakuten settings.
    → The platform rakuten.de is pre-selected.

  3. Enter the Authentication key.
    → You can find the key in the back end of your Rakuten.de account.

  4. Carry out the settings. Pay attention to the explanations given in table 1.

  5. Save the settings.

  6. Reload the menu.
    → The account was created and the platform’s settings were loaded.

If you use multiple accounts for Rakuten.de, you need an authentication key for each account.

Table 1. Configuring Rakuten
Setting Explanation

Order import

Activate

Deactivate = Interface is inactive.
Activate = Interface is active. New orders will automatically be retrieved once an hour. Sent orders will automatically be transferred to Rakuten every hour.

Payment

Incoming payment pending = Import orders as unpaid.
Incoming payment booked = Import orders as paid. In this way, Rakuten can be tested. The order can be set to paid when the incoming payment from Rakuten is received.
Regardless of the chosen setting, items will immediately be cleared for shipping when they have sufficient stock.

Send order confirmation

Deactivate = Order confirmations are not transferred.
Activate = Order confirmations are transferred to the customer. The email template saved under System » Client » Select client » Email » Automatic is sent to the customer.

View API log

Click on View API log to display the API log.

Connecting to this market allows for the following automatic processes to take place:

  • hourly order synchronisation

The following processes are carried out by the ElasticExportRakutenDE plugin.

  • hourly stock synchronisation

  • hourly price synchronisation

After you have installed the ElasticExportRakutenDE plugin, you can use the data format RakutenDE plugin for the elastic export. The plugin is available in the plentyMarketplace. For further information about setting up the plugin in plentymarkets, refer to the plugin’s user guide.

2.1. Activating an order referrer

In order to link items, properties etc. with Rakuten you have to activate the order referrer Rakuten in the menu System » Orders » Order referrer.

Activating the order referrer for Rakuten:

  1. Go to System » Orders » Order referrer.

  2. Place a check mark next to Rakuten.de.

  3. Save the settings.

2.2. Setting the item availability

Items that you want to sell on Rakuten.de have to be available for Rakuten. This is done in the Availability tab of an item within the Item » Edit item » Tab: Variation ID menu.

Setting the item availability for Rakuten.de:

  1. Go to Item » Edit item » Open item » Tab: Variation ID » Tab: Settings.

  2. Activate the main variation in the Availability section.

  3. Click on the Availability tab.

  4. Click in the selection field in the Markets section.
    → A list with all available markets is displayed.

  5. Activate the option Rakuten.de.

  6. Click on Add.
    → The market is added.

  7. Save the settings.
    → The item is available on Rakuten.de.

The availability for variations can be individually edited in the Item » Edit item » Open item » Tab: Variations » Open variation » Tab: Variation ID » Tab: Availability menu.

2.3. Defining SKU manually

Add SKUs manually for specific referrers in the menu Item » Edit item » Open item » Tab: Variation ID.

Adding SKU

  1. Go to Item » Edit item » Open item » Tab: Variation ID » Tab: Settings.

  2. Click on the Availability tab.

  3. Click on Add in the section SKU.
    → The window New SKU is displayed.

  4. Select the Referrer Rakuten.de.

  5. Select the corresponding marketplace account.

  6. Enter the SKU.

  7. Click on Add.
    → The SKU is saved and displayed.

2.4. Linking categories

After you have made the item available, link it to the categories on Rakuten.

Linking a category:

  1. Go to Item » Edit item.

  2. Open the item.

  3. Open the Multi-Channel tab.

  4. Select the main category for the item from the Rakuten.de drop-down list within the section Category link.
    → A window for selecting further categories is opened.

  5. Select the subcategories until you have reached the lowest possible category level.
    → A category number is displayed.

  6. Click on Apply.
    → The category link is displayed by the category number and the Rakuten category.

  7. Save the settings.

2.5. Linking shipping groups to items

Shipping profiles are set up directly on Rakuten. The shipping profiles that are saved for items will not be transferred to Rakuten. On Rakuten.de, the shipping profiles are called shipping groups (Versandgruppen). These shipping groups are linked to your items with a free text field.

Setting up a free text field for a shipping group:

  1. Go to System » Item » Free text fields.

  2. Enter a name for one of the free text fields, e.g. Rakuten shipping group.

  3. Save the settings.
    → Note: Free text fields are activated at night and will be available the next morning.

  4. Go to Item » Edit item.

  5. Open each of the items that you want to transfer and enter the shipping group number in the item’s Fields tab.

  6. Save the settings.

  7. Let Rakuten know which free text field is used.

No free text field

If no free text field is transferred to Rakuten, then a link to shipping group 1 will automatically be created.

Set up further countries of delivery on Rakuten, too.

2.6. Providing information on the energy efficiency

To comply with EU regulations on energy efficiency that came into force on 1 January 2015, you have to provide information on the energy efficiency of certain items. In addition, you have to make product data sheets available to potential buyers of these items. This information also has to be transferred to Rakuten. Create the following properties:

  • Energy efficiency class
    Property type: No

  • Energy efficiency class up to
    Property type: No

  • Device group - energy efficiency class
    Property type: No

You have to create a separate property for each energy efficiency class from A+++ to G.

Creating a property:

  1. Go to System » Item » Properties.

  2. Click on the New property tab.

  3. Enter a name for the property under Name (internal).

  4. Select the option No from the Property type drop-down list.

  5. Select the Rakuten property from the Rakuten.de property drop-down list.

  6. Save the settings.

Link the properties in the Properties tab of an item.

Make the product data sheet available for Rakuten in electronic form. This is done by inserting a link in the item description. The link to the product data sheet is saved in an item’s Texts tab. To do so, proceed as follows.

Saving the product data sheet in the item description:

  1. Go to Item » Edit item.

  2. Upload the product data sheet in the item’s Images tab.

  3. Copy the image URL.

  4. Insert the link to the product data sheet in the item’s Texts tab.

  5. Save the settings.

2.7. Setting up the item export

This chapter explains how to transfer your items to Rakuten.de. The item export for Rakuten is carried out by the elastic export. The data format RakutenDE is used for this. Therefore, the plugins ElasticExport and ElasticExportRakutenDE have to be installed. First, create the data format RakutenDE. Then transfer the URL to Rakuten.de

Contact Rakuten for the setup

It is mandatory to contact Rakuten for setting up the export.

Setting up the item export:

  1. Go to Data » Elastic export.

  2. Click on New export.

  3. Carry out the settings. Pay attention to the information given in table 2.

  4. Carry out further settings for item filters and format settings. Pay attention to the information given in table 5 in the Exporting data page of the manual*

  5. Save the settings.
    → The export format is given an ID and it appears in the overview within the Exports tab.

Table 2. Settings for the item export
Setting Explanation

Settings

Name

Enter a name. The export format is listed under this name in the overview within the Exports tab.

Type

Select the type item from the drop-down list.

Format

Select the format RakutenDE from the drop-down list.

Limit

Enter a number. If you want to transfer more than 10,000 data records to rakuten.de, then the output file will not be generated again for another 24 hours. This is to save resources.

Generate cache file

Place a check mark if you want to transfer more than 9,999 data records to the price search engine. We recommend that you do not activate this setting for more than 20 export formats. This is to ensure a high performance of the elastic export.

Provisioning

Select URL.

File name,

The file name must have the ending .csv for Rakuten.de to be able to import the file successfully.

Token,
URL

If you have selected the option URL under Provisioning, then click on Generate token. The token is entered automatically. The URL is entered automatically if the token was generated under Token. Give this URL to Rakuten.de in order to export the items.

Format settings

Product URL

Choose the URL that you wish to transfer to Rakuten.de. You can choose between the item’s URL and the variation’s URL. URLs of variations can only be transferred in combination with the Ceres store.

Client

Select a client. This setting is used for the URL structure.

URL parameter

Enter a suffix for the product URL if this is required for the export. This character string will be added to the product URL if you have activated the transfer option for the product URL further up.

Order referrer

Select Rakuten.de.

Marketplace account

If you export item data for the first time, the account selected here is considered when generating an SKU.

Language

Select the language from the drop-down list.

Item name

Select Name 1, Name 2 or Name 3. These names are saved in the Texts tab of the item. Enter a number into the Maximum number of characters (def. Text) field if desired. This specifies how many characters are exported for the item name.

Preview text

This option does not affect Rakuten.de.

Description

Select the text that you want to transfer as description.
Enter a number into the Maximum number of characters (def. Text) field if desired. This specifies how many characters are exported for the description.
Activate the option Remove HTML tags if you want HTML tags to be removed during the export.
If you only want to allow specific HTML tags to be exported, then enter these tags into the field Permitted HTML tags, separated by comma (def. Text). Use commas to separate multiple tags.

Target country

Select the target country from the drop-down list.

Barcode

Select the ISBN or an EAN from the drop-down list. The barcode has to be linked to the order referrer selected above. If the barcode is not linked to the order referrer it will not be exported.

Image

Select Position 0 or First image to export this image.
* Position 0* = An image with position 0 is transferred.
* First image* = The first image is transferred.

Image position of the energy label

Enter the position of the energy label. Every image that should be transferred as an energy label must have this position.

Stock buffer

The stock buffer for variations with limitation to the net stock. Enter a number. The stock is reduced by the value of this number.

Stock for variation without stock limitation

The stock for variations without stock limitation.

Stock for variations with no stock administration

The stock for variations without stock administration.

Live currency conversion

Activate this option to convert the price into the currency of the selected country of delivery. The price has to be released for the corresponding currency.

Retail price

Select gross price or net price from the drop-down list.

Offer price

Activate to transfer the offer price.

RRP

Activate to transfer the RRP.

Shipping costs

Activate this option if you want to use the shipping costs that are saved in a configuration. If this option is activated, then you are able to select the configuration and the payment method from the drop-down lists.
Activate the option Transfer flat rate shipping charge if you want to use a fixed shipping charge. If this option is activated, a value has to be entered in the line underneath.

VAT note

Enter text. This amount includes the VAT but does not include shipping.

Item availability

Activate the overwrite option and enter item availabilities into the fields 1 to 10. The fields represent the IDs of the availabilities. This overwrites the item availabilities that are saved in the menu System » Item » Item availability.

Export information

If you change one or more settings, then you have to transfer the new link to Rakuten.

A maximum of 4000 items will be exported at once. If you export more items, then a second export is automatically carried out. To display the second export process, set the parameter &Page = in the export link to 2.

Technical data is transferred to Rakuten in the last column of the export file.

2.7.1. Overwriting delivery periods

Rakuten requires pre-defined values for the delivery period. For example, you cannot transfer the values 1 or 2 as delivery period. In this case, the export will be rejected with an error. Therefore, you have to overwrite the delivery period in the elastic export for Rakuten. The following list contains an overview of Rakuten delivery periods with the corresponding item availabilities. If your item availability ID 1 means that the items are in stock and will be delivered within the next 1-3 business days, then use the elastic export to overwrite the item availability ID 1 with the delivery period 0.

  • 0 = Available from stock (= delivery period 1 to 3 business days)

  • 3= Ready for shipping within 3 business days (= delivery period approx. 3 to 6 business days)

  • 5 = Ready for shipping within 5 business days (= delivery period approx. 6 to 8 business days)

  • 7 = Ready for shipping within 7 business days (= delivery period approx. 8 to 10 business days)

  • 10 = Ready for shipping within 10 business days (= delivery period approx. 10 to 15 business days)

  • 15 = Ready for shipping within 15 business days (= delivery period approx. 15 to 20 business days)

  • 20 = Ready for shipping within 20 business days (= delivery period approx. 20 to 30 business days)

  • 30 = Ready for shipping within 30 business days (= delivery period approx. 30 to 40 business days)

  • 40 = Ready for shipping within 40 business days (= delivery period approx. 40 to 50 business days)

  • 50 = Ready for shipping within 50 business days (= delivery period approx. 50 to 60 business days)

  • 60 = Ready for shipping within 60 business days (= delivery period more than 3 months)

The values for the delivery periods are also available in Rakuten’s Interface documentation. Please note that this documentation is currently only available in German.

2.7.2. Adding prefixes and suffixes to a parent SKU

If you have installed theElasticExportRakutenDE plugin in your plentymarkets system, then you can add prefixes and suffixes to parent SKUs. This way you avoid identical parent and child SKUs which will be treated as the same item on Rakuten.

Prefixes and suffixes are added within the Plugins » Plugin overview » ElasticExportRakutenDE » Configuration » Parent SKU menu.

Adding prefixes and suffixes:

  1. Go to Plugins » Plugin overview.

  2. Click on the ElasticExportRakutenDE plugin.

  3. Go to Configuration » Parent SKU.

  4. Enter a prefix and suffix in the Prefix and Suffix fields as desired.

  5. Save the settings.
    → The entered prefixes and suffixes are added to parent SKUs which you generate afterwards.

Use alphanumeric characters

We recommend to use only letters and numbers for the prefixes and suffixes. You should avoid using umlauts. Using umlauts for the prefix and suffix might cause problems during the data exchange.

Changes only apply to SKUs which you generate afterwards

Please note that the prefixes and suffixes are only added to those SKUs which you generate for Rakuten.de after you have saved this setting. Parent SKUs which already exist are not considered for this setting. Add prefixes and suffixes manually to those SKUs if desired.

2.8. Setting up the price synchronisation

In this chapter, you will learn how to activate the price synchronisation for Rakuten. The price synchronisation for Rakuten is carried out by the elastic export. The data format RakutenDE is used for this. Therefore, the plugins ElasticExport and ElasticExportRakutenDE have to be installed.
The price synchronisation is carried out once an hour.

Activating the price synchronisation:

  1. Go to Plugins » Plugin overview.

  2. Click on the ElasticExportRakutenDE plugin.

  3. Go to Configuration » Update settings.

  4. Place a check mark next to the option Price update.

  5. Save the settings.

2.9. Setting up the stock synchronisation:

In this chapter, you will learn how to activate the stock synchronisation for Rakuten. The stock synchronisation for Rakuten is carried out by the elastic export. The data format RakutenDE is used for this. Therefore, the plugins ElasticExport and ElasticExportRakutenDE have to be installed.
The stock synchronisation is carried out once an hour.

Activating the stock synchronisation:

  1. Go to Plugins » Plugin overview.

  2. Click on the ElasticExportRakutenDE plugin.

  3. Go to Configuration » Update settings.

  4. Place a check mark next to the option Stock update.

  5. Save the settings.

3. Defining a sales price

Proceed as described below to define a sales price for the order referrer Rakuten.de. The price is displayed on Rakuten.de.

Defining a sales price for Rakuten:

  1. Open the menu System » Item » Sales price » Open sales price » Tab: Settings.

  2. Place a check mark next to the referrer Rakuten.de.

  3. Save the settings.

Original currency is not the default currency

Additional information is saved for orders that are imported with a different currency than the default currency saved in plentymarkets. In this case, both the original currency and the original gross and net amounts are saved for every item included in the order.

4. Activating payment methods

Activate the payment methods Rakuten payment, Rakuten Rechnung and Klarna. This allows payments to be made for orders on Rakuten and displayed in your plentymarkets system.

Activating Rakuten payment methods:

  1. Go to System » Orders » Payment » Methods.

  2. Place a check mark next to the setting Also show inactive.

  3. Open the folder DE > Rakuten.

  4. Select the Rakuten payment method.
    → The Settings tab opens.

  5. Carry out the settings. Pay attention to the information given in table 3.

  6. Place a check mark next to the option Active.

  7. Save the settings.

Table 3. Settings of the payment method
Setting Explanation

Language

The following options are saved for the language selected: Name, Info page, Info page (internal), Logo and Upload logo. This makes it possible to enter values for these options in various languages. The values for a language will be activated as soon as a buyer selects the language in the online store.

Name

Enter the name that should be displayed in the online store and on invoices etc.

Info page

Select a category page of the type content or enter the URL of a website to provide information about the payment method.

Info page (external)

If you have selected the option Info page (external) under Info page, then enter the URL of the info page here.

Countries of delivery

Do not select a country of delivery.
You cannot use the payment method in your online store. Therefore, this payment method is only activated in plentymarkets. It is not completely configured.

Logo

Select one of the following options for displaying the logo:
Show standard logo = The logo that is saved in plentymarkets for this payment method is displayed.
Do not show a logo = The logo that is saved in plentymarkets for this payment method is not displayed.
Show upload logo = The options Logo view and Upload logo are displayed.

Logo view

If Show upload logo has been selected from the Logo drop-down list, then the logo that has been uploaded is displayed here.

Upload logo

If Show upload logo was selected from the Logo drop-down list, you can upload an external logo here.
Click on Upload files and select the logo that you want to upload for the payment method. Permitted data formats: GIF, PNG and JPG.

Priority

Select the priority for displaying the payment method in the online store.

Costs: Flat rate or percentage

If the payment method results in additional costs, enter the percentage value or the flat rate value. The choice depends on the conditions of your contract. Important: Do not enter a value into both fields.
For further information, refer to the Statistics page of the manual. For an example of flat rate and percentage costs, refer to the Managing payment methods page of the manual.

Permitting the payment method in customer classes

Go to System » CRM » Classes to activate or deactivate Permitted payment methods.
For further information, refer to the Permitting the payment method in a customer class chapter.

Payment instruction on the invoice document for the payment method Rakuten Rechnung

Rakuten sends the invoice directly to the customer when Rakuten Rechnung is selected as the payment method. If you also issue an invoice, enter a payment instruction in the Optional elements in the stock unit table section. This payment instruction informs the customer that he or she has to pay Rakuten.

Example text:
Payments are processed by Rakuten GmbH, Geisfelder Str. 16 in 96050 Bamberg. Because of this, the amount listed on this invoice is owed directly to Rakuten. It is not possible to make a payment to any other entity. Please pay the amount listed on this invoice within 10 days after receiving the goods. Transfer the amount to the Rakuten bank account listed below:
Account holder Rakuten GmbH
IBAN: DE86770200700021511501
BIC-/SWIFT-Code: HYVEDEMM411 (HypoVereinsbank)
Designated use 1: Order number
Designated use 2: First name & surname

For further information, refer to the Payment methods page of the manual.

5. Assigning delivery periods

Rakuten uses standard delivery periods. However, the market indicates deadlines rather than a time period spanning several days. These deadlines are always the last day in each timespan. Shipping and delivery periods for Rakuten are assigned automatically according to the average period of delivery. For example, if the item availability lists an average delivery time of 2 days, then there wouldn’t be an exact equivalent for Rakuten. Therefore, the next longer shipping and delivery period is used for Rakuten.

Table 4. Rakuten delivery periods
Rakuten delivery period Period

0

Available from stock (= delivery period 1 to 3 business days)

3

Ready for shipping within 3 business days (= delivery period approx. 3 to 6 business days)

5

Ready for shipping within 5 business days (= delivery period approx. 6 to 8 business days)

7

Ready for shipping within 7 business days (= delivery period approx. 8 to 10 business days)

10

Ready for shipping within 10 business days (= delivery period approx. 10 to 15 business days)

15

Ready for shipping within 15 business days (= delivery period approx. 15 to 20 business days)

20

Ready for shipping within 20 business days (= delivery period approx. 20 to 30 business days)

30

Ready for shipping within 30 business days (= delivery period approx. 30 to 40 business days)

40

Ready for shipping within 40 business days (= delivery period approx. 40 to 50 business days)

50

Ready for shipping within 50 business days (= delivery period approx. 50 to 60 business days)

60

Ready for shipping within 60 business days (= delivery period more than 3 months)

6. Automatically sending preparation for shipping

Set up an event procedure to automatically flag orders as in preparation for shipping. If you do so, customers and the Rakuten customer service cannot cancel orders for 48 hours. Use this time span to process the order and update the status to shipped afterwards.

Setting up an event procedure
  1. Go to System » Orders » Events.

  2. Click on Add event procedure.
    → The Create new event procedure window opens.

  3. Enter a name.

  4. Select the event listed in table 6.

  5. Save the settings.

  6. Carry out the settings. Pay attention to the information given in table 6.

  7. Place a check mark next to the option Active.

  8. Save the settings.

Table 5. Event procedure for automatically sending preparation for shipping to Rakuten
Setting Option Selection

Event

Status change: Preparing for Shipment

Filter 1

Order > Order type

Order

Filter 2

Order > Referrer

Rakuten

Procedure

Shipping > Send preparation for shipping to Rakuten

7. Automatically sending shipping confirmations

Set up an event procedure to automatically send shipping confirmations to Rakuten when the outgoing items are booked.

Setting up an event procedure
  1. Go to System » Orders » Events.

  2. Click on Add event procedure.
    → The Create new event procedure window opens.

  3. Enter a name.

  4. Select the event listed in table 7.

  5. Save the settings.

  6. Carry out the settings. Pay attention to the explanations given in table 7.

  7. Place a check mark next to the option Active.

  8. Save the settings.

Table 6. Event procedure for sending automatic shipping confirmations to Rakuten
Setting Option Selection

Event

Order change: Outgoing items booked

Filter 1

Order > Order type

Order

Filter 2

Order > Referrer

Rakuten

Procedure

Shipping > Send shipping confirmation to Rakuten

8. Automatically sending returns

Set up an event procedure to automatically send returns to Rakuten.

Setting up an event procedure
  1. Go to System » Orders » Events.

  2. Click on Add event procedure.
    → The Create new event procedure window opens.

  3. Enter a name.

  4. Select the event listed in table 8.

  5. Save the settings.

  6. Carry out the settings. Pay attention to the explanations given in table 8.

  7. Place a check mark next to the option Active.

  8. Save the settings.

Table 7. Event procedure for sending automatic returns to Rakuten
Setting Option Selection

Event

Order generation: New return

Filter 1

Order > Order type

Return

Filter 2

Order > Referrer

Rakuten

Procedure

Return > Send return to Rakuten

9. Automatically sending cancellations

Set up an event procedure to automatically send cancellations to Rakuten.

Setting up an event procedure
  1. Go to System » Orders » Events.

  2. Click on Add event procedure.
    → The Create new event procedure window opens.

  3. Enter a name.

  4. Select the event listed in table 9.

  5. Save the settings.

  6. Carry out the settings. Pay attention to the information given in table 9.

  7. Place a check mark next to the option Active.

  8. Save the settings.

Table 8. Event procedure for sending automatic cancellations to Rakuten
Setting Option Selection

Event

Order change: Status change > Cancelled

Filter 1

Order > Order type

Order

Filter 2

Order > Referrer

Rakuten

Procedure

Payment methods > Send cancellation to Rakuten

10. Viewing the log and the API log

The menus Data » Log and Data » API log contain a history of processes that run via the Rakuten interface.
The log contains an overview of event procedures and the API log contains an overview of order imports.

10.1. Viewing the log

Open the menu Data » Log to retrieve an overview of event procedures that run via the Rakuten interface.

Viewing log entries for Rakuten.de

  1. Go to Data » Log.

  2. Select the identifier Rakuten.de from the drop-down list Identifier.

  3. Select a filter from the drop-down list Reference type if you only want to see entries for a specific reference type. Pay attention to the information given in Table 9.

  4. Select a filter from the drop-down list Reference value if you only want to see entries for a specific reference value. Pay attention to the information given in Table 9.

  5. Select a date if you only want to see entries for a specific day.

  6. Select a time if you only want to see entries for a specific time of day.

  7. Click on Search.

Use the following reference types and reference values to filter the search results.

Table 9. Reference types and reference values for Rakuten.de
Reference type Explanation Reference value

action

Filters the search results for event procedures.

Select a reference value to search for event procedures of a specific type.
SendOrderStatusInLogistics = Filters for event procedures of the type Send preparation for shipping to Rakuten.
SendOrderStatusShipped = Filters for event procedures of the type Send shipping confirmation to Rakuten.
SendOrderTrackingData = Filters for event procedures of the type Send tracking information to Rakuten.
SendOrderStatusCanceled = Filters for event procedures of the type Send cancellation to Rakuten.
SendOrderStatusReturned = Filters for event procedures of the type Send return to Rakuten.

externalOrderID

Filters the search results for entries of a specific external order ID.

orderID

Filters the search results for entries of a specific order ID.

10.2. Viewing the API log

Open the menu Data » API log » Tab: API log to retrieve an overview of order imports that run via the Rakuten interface. The Rakuten format is available for Rakuten.

Viewing the API log:

  1. Go to Data » API log » Tab: API log.

  2. Select the Rakuten format from the Process drop-down list.

  3. Select a date if you only want to see entries for a specific day.

  4. Select the number of results per page.

  5. Click on Search to display the results.

11. FAQ

How is the stock synchronised in plentymarkets with Rakuten.de?

If the automatic CSV import is set up for Rakuten.de, then the new stock will be synchronised by importing the CSV file again. Configure in the Rakuten.de back end how often synchronisation should take place.

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