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Plus.de and GartenXXL.de

Plus.de offers an extensive portfolio of gardening and DIY supplies, living room and bedroom furniture, sports and wellness products, household items, wine, as well as multimedia and entertainment electronics. Since April 2014, the e-commerce activities of Plus Online GmbH are consolidated under the new corporate name Tengelmann E-Stores GmbH.

GartenXXL is a brand belonging to the Tengelmann E-Stores GmbH. The GartenXXL website offers brand-name equipment and outdoor furniture as well as tips and tricks for garden maintenance.

1. Registering with Plus.de

Before setting up Plus.de in your plentymarkets system, you have to register with Plus.de. Contacts for the registration:
Katrin.Beer@netto-online.de
Christian.Mertens@netto-online.de

2. Setting up Plus.de in plentymarkets

You have to set up Plus.de in plentymarkets before you can sell items on the market. To do so, proceed as follows:

Setting up Plus.de in plentymarkets:

  1. Go to System » Markets » Plus.de.
    → The Settings tab opens.

  2. Carry out the settings. Pay attention to the explanations given in Table 1.

  3. Save the settings.

Table 1. Settings for the market Plus.de
Setting Explanation

Activate the automatic data exchange

Select Yes to activate the automatic data exchange or No to deactivate it.
If you select Yes, the stock synchronisation, the item export, and the order import are activated.

Activate item export

Select Yes to activate the automatic item export or No to deactivate it.

Activate the stock update

Select Yes to activate the automatic stock update or No to deactivate it.

Sales partner information

Supplier number

Enter the supplier number that you have received from Plus.de.

Item settings

Item name

Select item name that is transferred to Plus.de.

Variation name

Select the variation name that is transferred to Plus.de.
Variation name = The variation name is transferred.
Add attribute values of the variation = The attribute values are added to the variation name, separated by space (example: “T-Shirt red XL”)

Short item description

Select the short item description that is transferred to Plus.de.

Item description

Select the item description that is transferred to Plus.de.

Image position for energy label

Enter the image’s position number if the energy label was not uploaded to the energy label property but saved as an item image instead. Refer to the Creating the property energy efficiency chapter for details on energy labels.

Quantity for items that are not limited to the stock

For items that have the setting no limitation, the maximum amount of the real stock and the quantity defined here is transferred.
Example: Setting 0, net stock 8. plentymarkets transfers 8.
Items with the setting Limited to net stock are not taken into consideration.

Quantity for items not limited to stock, if stock is 0

Enter a number that you want to transfer as the stock quantity for items that are not limited to stock, if the stock is 0.

Standard delivery time

Enter the average delivery time in days.

Item delivery time 1 - 10

Enter the average delivery time in days for the item availabilities 1-10.
Important: Note that you can only enter exact values (time periods, e.g. 2-3, are not possible).

Standard commission in percent

Enter the commission value that you agreed on with Plus.de.

Additional texts

For property …​

Enter additional information about the properties here (optional). Properties are displayed after you have created them in the System » Item » Properties menu.

Order settings

Minimum order quantity

Enter a number of items if you want to define a minimum order quantity.

Maximum order quantity

Enter a number of items if you want to define a maximum order quantity.

Item names in order items

Select whether the item name in the order items should be taken from Plus.de or from your online store.

SFTP settings

User name

Enter the user name that you have received from Plus.de.

Connecting to this market allows for the following automatic processes to take place:

  • daily item export

  • daily price synchronisation

  • hourly stock synchronisation

  • hourly order import

3. Activating an order referrer

In order to link items, properties etc. with Plus.de, you have to activate the order referrer Plus.de in the menu System » Orders » Order referrer.

Activating the order referrer for Plus.de:

  1. Go to System » Orders » Order referrer.

  2. Place a check mark next to Plus.de.

  3. Save the settings.

4. Setting the item availability

Items have to be available for Plus.de. This is done in the Availability tab of an item within the Item » Edit item » Tab: Variation ID menu.

Setting the item availability for Plus.de:

  1. Go to Item » Edit item » Open item » Tab: Variation ID » Tab: Settings.

  2. Activate the main variation in the Availability section.

  3. Click on the Availability tab.

  4. Click in the selection field in the Markets section.
    → A list with all available markets is displayed.

  5. Place a check mark next to the option Plus.de.

  6. Place a check mark next to the option GartenXXL.de if you also want to sell your items there.

  7. Place a check mark next to the option Web API.

  8. Click on Add.
    → The market is added.

  9. Save the settings.
    → The item is available on Plus.de.

The availability for variations can be individually edited in the Item » Edit item » Open item » Tab: Variations » Open variation » Tab: Variation ID » Tab: Availability menu.

5. Defining SKU manually

Add SKUs manually for specific referrers in the menu Item » Edit item » Open item » Tab: Variation ID » Tab: Availability if needed.

Adding SKU:

  1. Go to Item » Edit item » Open item » Tab: Variation ID » Tab: Settings.

  2. Click on the Availability tab.

  3. Click on Add in the section SKU.
    → The window New SKU is displayed.

  4. Select the referrer Plus.de.

  5. Enter the SKU.

  6. Click on Add.
    → The SKU is saved and displayed.

6. Defining a sales price

Proceed as described below to define a sales price for the order referrer Plus.de or GartenXXL. This price is displayed on Plus.de or GartenXXL.

Defining a sales price for Plus.de or GartenXXL:

  1. Open the menu System » Item » Sales prices » Open sales price » Tab: Settings.

  2. Place a check mark next to the referrer Plus.de or GartenXXL.

  3. Save the settings.

7. Activating the payment method

Activate the payment method Plus.de as described below. Afterwards, carry out the settings in the same way for the payment method GartenXXL.de.

Activating the Plus.de payment method:

  1. Go to System » Orders » Payment » Methods.

  2. Place a check mark next to the setting Also show inactive.

  3. Click on the folder DE > Plus.de.
    → The settings for the Plus.de payment method are displayed.

  4. Carry out the settings. Pay attention to the explanations given in Table 2.

  5. Place a check mark next to the option Active.

  6. Save the settings.

Table 2. Settings for the payment method
Setting Explanation

Language

The following options are saved for the language selected: Name, Info page, Info page (internal), Logo and Upload logo. This makes it possible to enter values for these options in various languages. The values for a language are activated as soon as a buyer selects the language in the online store.

Name

Enter the name that should be displayed in the online store and on invoices etc.

Info page

Select a category page of the type content or enter the URL of a website to provide information about the payment method.

Info page (external)

If you have selected the option Info page (external) under Info page, then enter the URL of the info page here.

Countries of delivery

Do not select a country of delivery.
You cannot use the payment method in your online store. Therefore, this payment method is only activated in plentymarkets. It is not completely configured.

Logo

Select one of the following options for displaying the logo:
Show standard logo = The logo that is saved in plentymarkets for this payment method is displayed.
Do not show a logo = The logo that is saved in plentymarkets for this payment method is not displayed.
Show upload logo = The options Logo view and Upload logo are displayed.

Logo view

If Show upload logo has been selected from the Logo drop-down list, then the logo that has been uploaded is displayed here.

Upload logo

If Show upload logo has been selected from the Logo drop-down list, upload an external logo here.
Click on Upload files and select the logo that you want to upload for the payment method. Permitted data formats: GIF, PNG and JPG.

Priority

Select the priority for displaying the payment method in the online store.

Costs: Flat rate or percentage

If the payment method results in additional costs, enter the percentage value or flat rate value. The choice depends on the conditions of your contract. Important: Do not enter a value into both fields.
For further information, refer to the Statistics page of the manual. For an example of flat rate and percentage costs, refer to the Managing payment methods page of the manual.

Permitting the payment method in customer classes

Go to System » CRM » Classes to activate or deactivate Permitted payment methods.
For further information, refer to the Permitting the payment method in a customer class chapter of the manual.

For further information, refer to the Managing payment methods page of the manual.

8. Linking categories

You need to create category links in order for your items to be displayed on the markets Plus.de and GartenXXL.de. Plus.de will send you the necessary Plus.de and GartenXXL.de category IDs. Proceed as follows to create category links in order for your items to be displayed in the categories on Plus.de and GartenXXL.de.

Linking categories:

  1. Go to System » Markets » Plus.de.

  2. Click on the Activate categories tab.

  3. In the columns Plus.de category links and GartenXXL.de category links, enter the category ID that best matches your online store categories.
    → The Plus.de and GartenXXL.de category IDs can be found in the category files that you received from Plus.de.

  4. Activate the categories.

  5. Save the settings.

9. Linking manufacturers

You need to link your manufacturers in order for your items to be displayed for sale on the markets Plus.de and GartenXXL.de. You will receive a file from Plus.de which contains the manufacturer IDs.

Linking manufacturers:

  1. Go to System » Item » Manufacturers.

  2. Open the manufacturer.

  3. Enter the ID into the Plus.de ID field.
    → You can find the Plus.de manufacturer ID in the file that you received from Plus.de.

  4. Save the settings.

10. Creating properties

Use properties to link your items to particular characteristics that you need for the market Plus.de. If needed, you can save commissions and category links that differ from the default settings saved for the items. Moreover, you transfer item information to Plus.de with the help of property filters and determine criteria for the item search on Plus.de.

As described in chapter Linking categories, go to System » Markets » Plus.de and save the standard category links in the Activate categories tab. If you want to link specific items to a different category, use the property Item category link for GartenXXL.de or Item category link for Plus.de.

Creating a property:

  1. Go to System » Item » Properties.

  2. Open the New Property tab.

  3. Enter the name in the Name (internal) field.

  4. Select the property type Text.

  5. Select the Plus.de property Item category link for GartenXXL.de or Item category link for Plus.de from the drop-down list.

  6. Save the settings.

10.1. Setting commission rates saved for an item

Go to System » Markets » Plus.de to save a standard commission rate for the market Plus.de. You can save a different commission rate for each item because different commissions may apply to particular Plus.de item classes. To do so, use the property Commission in percent. This setting has a higher priority than the standard provision. Make sure to coordinate this percentage value with Plus.de in advance.

Creating a property:

  1. Go to System » Item » Properties.

  2. Open the New Property tab.

  3. Enter the name in the Name (internal) field.

  4. Select the property type Text.

  5. Select the Plus.de property Commission in percent from the drop-down list.

  6. Save the settings.

Properties: Filter

Filters for Plus.de have two functions: First, they are used to transfer item information to Plus.de and second, items can be found with filters on Plus.de. After having selected a filter, another drop-down list is displayed. Select the filter property that you want to link to the item.
Note: The property Energy efficiency is only available for the market Plus.de.

10.2. Creating the property energy efficiency

To comply with EU regulations on energy efficiency that came into force on 1 January 2015, you have to provide information on the energy efficiency of certain items to sell them on Plus.de. In addition, you have to make product data sheets available to potential buyers of these items. Create the following three properties: Energy efficiency class, Energy label and Product data sheet.

Creating the property energy efficiency class:

  1. Go to System » Item » Properties.

  2. Open the New Property tab.

  3. Enter the name in the Name (internal) field.

  4. Select the property type No.

  5. Select the option Energy efficiency from the Plus.de property drop-down list.
    → A drop-down list opens.

  6. Select the energy efficiency class.

  7. Save the settings.

Select the property type File for the properties Energy label and Product data sheet. Select the option Energy label or Product data sheet from the drop-down list Plus.de property. The following example describes how to create the property energy label. Afterwards, create the property product data sheet the same way.

Creating the property energy label:

  1. Go to System » Item » Properties.

  2. Open the New Property tab.

  3. Enter the name in the Name (internal) field.

  4. Select the property type File.

  5. Select the option Energy label from the drop-down list Plus.de property.

  6. Save the settings.

You then link the properties in the Properties tab of a Plus.de item. Proceed as described below to do so.

Linking energy efficiency properties to a Plus.de item:

  1. Go to Item » Edit item.

  2. Open the item.

  3. Open the Properties tab.

  4. Activate the properties Energy efficiency class, Energy label and Product data sheet that you have just created.

  5. Save the settings.
    → The properties are linked to the item and are visible in the Properties area.

  6. Upload the image file of the energy label to the Energy label property.

  7. Upload the PDF file of the product data sheet to the Product data sheet property.

  8. Save the settings.

Instead of linking the Energy label property, you can also upload the energy label file to the Images tab of the item. To do so, proceed as follows.

Saving the energy label in the "Images" tab:

  1. Go to Item » Edit item.

  2. Open the item.

  3. Click on the Images tab.

  4. Add the image file of the energy label either via Select files or via the drag & drop function.

  5. Save the settings.

  6. Go to System » Markets » Plus.de.

  7. In the Settings tab, enter the image’s position number into Image position for energy label field (table 1).

  8. Save the settings.

11. Automatically sending shipping confirmations

Set up an event procedure to automatically send shipping confirmations to Plus.de when the outgoing items have been booked. The shipping confirmation is automatically sent to Plus.de as soon as the order status changes to [7] Outgoing items booked. After that, the buyer is informed about the shipment of the item by Plus.de.

Setting up an event procedure
  1. Go to System » Orders » Events.

  2. Click on Add event procedure.
    → The Create new event procedure window opens.

  3. Enter a name.

  4. Select the event listed in Table 3.

  5. Save the settings.

  6. Carry out the settings. Pay attention to the explanations given in Table 3.

  7. Place a check mark next to the option Active.

  8. Save the settings.

Table 3. Event procedure for automatically sending shipping confirmations to Plus.de
Setting Option Selection

Event

Order change: Outgoing items booked

Filter 1

Order > Order type

Order

Filter 2

Order > Referrer

Plus.de and GartenXXL.de

Procedure

Shipping > Send shipping confirmation to Plus.de

12. Automatically sending cancellations

Set up an event procedure to automatically send cancellations to Plus.de.

Setting up an event procedure
  1. Go to System » Orders » Events.

  2. Click on Add event procedure.
    → The Create new event procedure window opens.

  3. Enter a name.

  4. Select the event listed in Table 4.

  5. Save the settings.

  6. Carry out the settings. Pay attention to the explanations given in Table 4.

  7. Place a check mark next to the option Active.

  8. Save the settings.

Table 4. Event procedure for automatically sending cancellations to Plus.de
Setting Option Selection

Event

Order change: Status change > [8] Cancelled

Filter 1

Order > Order type

Order

Filter 2

Order > Referrer

Plus.de and GartenXXL.de

Procedure

Payment methods > Send cancellation to Plus.de

13. Automatically sending returns

Set up an event procedure to automatically send returns to Plus.de.

Setting up an event procedure
  1. Go to System » Orders » Events.

  2. Click on Add event procedure.
    → The Create new event procedure window opens.

  3. Enter a name.

  4. Select the event listed in Table 5.

  5. Save the settings.

  6. Carry out the settings. Pay attention to the explanations given in Table 5.

  7. Place a check mark next to the option Active.

  8. Save the settings.

Table 5. Event procedure for automatically sending returns to Plus.de
Setting Option Selection

Event

Order generation: New return

Filter 1

Order > Order type

Return

Filter 2

Order > Referrer

Plus.de and GartenXXL.de

Procedure

Return > Send return to Plus.de

14. Automatically cancelling unpaid orders after 30 days

Orders which have not been paid by the customer are automatically cancelled at Plus.de/GartenXXL after 30 days. Use the procedure manager to set up an procedure in order to automatically cancel unpaid Plus.de/GartenXXL orders in your plentymarkets system after 30 days. This way, reserved stock is released again.

Setting up a procedure:

  1. Go to System » Orders » Procedures » Tab: New procedure.

  2. Click on the Settings tab.

  3. Place a check mark next to the option Active.

  4. Select a time at which the procedure is to be carried out from the drop-down list Execute every day at. We recommend to use 24:00 o clock for this procedure.

  5. Enter a name.

  6. Click on the Filter tab.

  7. Select the filters according to Table 6.

  8. Click on the Procedure tab.

  9. Select a status from the drop-down list Change order status, e.g. [8.1] Cancelled by customer. For further information about the selection of the status, refer to the info box below.

  10. Save the settings. → The procedure is created and displayed in the Procedures tab.

Select a status

Select a status for the procedure Change order status that you have saved within System » Orders » Settings for the option Status of cancelled orders (No reservation of stocks) to cancel reservations. In addition, do not select a status that triggers an event action which reports cancellations to Plus.

Table 6. Filters for the procedure for automatically cancelling unpaid orders after 30 days
Filter Selection

Status

[3]Waiting for payment

Order type

Order

Incoming orders

30 days ago

Order referrer

Plus.de, GartenXXL.de

15. Creating delivery notes and return labels

The following information only applies to delivery notes and return labels for Plus.de and GartenXXL.de. It does not apply to other markets.

Invoices are sent by Plus.de

Plus.de sends the invoice to the customer. You will receive the customer’s delivery address from Plus.de but not the customer’s invoice address. The delivery address supplied by Plus.de is saved as the delivery and invoice address in plentymarkets. You send the items to this address.

Proceed as follows to create PDF templates for delivery notes and return labels for Plus.de and GartenXXL.de. The following example describes how to create a delivery note for Plus.de. Afterwards, create a return slip for Plus.de in the same way. Proceed the same way to create these two documents also for GartenXXL.de. The logo of Plus.de or GartenXXL.de must be included in the PDF templates. Request the logos directly from Plus.de.

Download the PDF templates for Plus.de and GartenXXL^ here.

Creating delivery note for Plus.de (German example):

  1. Go to System » Client » Select client » Locations » Germany (standard) » Documents » Delivery note.

  2. Click on the tab PDF template.

  3. Click on Add template.
    → An editing window opens.

  4. Select the option Plus.de from the drop-down list Payment method.

  5. Select a language from the Language drop-down list.

  6. In the line Template, click on Choose template file.
    → Upload the PDF template.

  7. Save the settings.

Mandatory document entries for Plus.de and GartenXXL.de

The external order number and the external customer number are mandatory on documents that belong to orders with the referrer Plus.de or GartenXXL.de. You can normally hide these entries by selecting NO in the Template tab’s Optional elements in the stock unit table area of the System » Client » Select client » Locations » Germany (standard) » Documents » Delivery note and/or Return label menu.
For Plus.de and GartenXXL.de, the external order number and the external customer number are not hidden, even if you select the option NO here.

Note is hidden

The text that you can save in the Note field in the Template tab’s Optional elements in the stock unit table area of the System » Client » Select client » Locations » Germany (standard) » Documents » Delivery note and/or Return label menu is hidden on documents that belong to the referrers Plus.de and GartenXXL.de. This is required by Plus.de.

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