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Cdiscount

Cdiscount was the first online market in France. Today, it is still one of the most popular and widely used French online sales platforms. In order to sell items on Cdiscount, you need to make your catalogue of items completely available in French.

1. Registering with Cdiscount

You need to register with Cdiscount before setting up Cdiscount in plentymarkets. Fill in the registration form and send your data to Cdiscount. One of the market’s support employees will contact you to verify the registration.

Change your API password before you save the access data in your plentymarkets system. A new password is sent to the mailbox in your Cdiscount seller back end area.

2. Setting up Cdiscount in plentymarkets

Once you have registered with Cdiscount, use the data that is saved there to set up the market in plentymarkets. To do so, proceed as follows.

Access data

Use the API access data for the configuration. Do not confuse the API access data with your access data for Cdiscount’s back end. You find the user name within Cdiscount’s back end. The back end is also where the password is generated or edited.

Setting up Cdiscount in plentymarkets:

  1. Go to System » Markets » Cdiscount » Tab: Settings.

  2. Carry out the settings. Pay attention to the explanations given in Table 1.

  3. Save the settings.

Access data

Use the API access data for the configuration (user name and password). The user name includes the suffix api. In contrast, use the login access data to log into the back end area on Cdiscount.

Table 1. Basic settings for the market Cdiscount
Setting Explanation

Request product creation

Activate in order to activate the automatic stock synchronisation and the order import via the API interface. If the option Request product creation is not activated, offers are only generated for already existing items on Cdiscount.

Update prices and stock and activate order import

Activate to transfer the item catalogue via the CSV interface. Stock is still synchronised automatically via the API interface.
When this setting is activated along with the setting Request product creation, then the data is exchanged automatically via the API interface only.

Sales partner information

Company name

Enter the company name as stated on Cdiscount (optional).

API user name

Enter the API user name that you received from Cdiscount.

API password

Enter the API password that you received from Cdiscount.

Order settings

Cdiscount C Logistique order status

Status for Cdiscount C Logistique orders. Status [7] Outgoing items booked is set by default. However, no stock is booked from the warehouse. The status can be edited as desired for future order imports. Please note that once an order entered status 7, the order cannot enter a smaller status.

Item settings

Item name

Select which field to transfer to Cdiscount as the item name.

Short item description

Select which field to transfer to Cdiscount as the short item description.

Item description

Select which field to transfer to Cdiscount as the item description.

Item marketing description

Select the text that you want to transfer as marketing description or select Do not transfer.

Transfer variation dimensions

Place a check mark if you want to transfer the variation’s dimensions.

Stock quantity for items that are not limited to stock and do not have a positive net stock

Enter the value. The entered value is transferred as stock if the item is not limited to stock and if the item does not have a positive net stock.

Warehouse

Select which warehouse should be used. Select one warehouse, several warehouses, or Total in all warehouses.

Minimum price

Select the minimum price for an item.
Important: The minimum price must be the special offer price saved for the item.

Preparation for shipping (in days)

Default preparation time for shipping

Mandatory field
Enter a default preparation time for shipping in days. The value entered here is transferred to Cdiscount. Cdiscount increases this value on the basis of the shipping method.
Important: Only enter values from 1-10.

Availability 1-10

Enter an availability from 1-10. The availability is the same as the availability of variations in the Availability section of the Item » Edit item » Open item » Tab: Variation ID menu. The value entered here is transferred to Cdiscount. Cdiscount increases this value on the basis of the shipping method.
If you do not enter a value here, the standard preparation time is transferred to Cdiscount.

Shipping costs

Apply shipping costs from the shipping cost calculation

Select Configuration 1 or Configuration 2 and a payment method. The selected configuration transfers the standard shipping costs to Cdiscount.
The options that can be selected here are the settings for Configuration 1 and Configuration 2 that are configured in the System » Orders » Shipping » Settings » Tab: Calculate shipping costs menu.

Overwrite shipping costs

Enter a fixed price for the shipping costs. The shipping costs entered here are transferred to Cdiscount instead of the shipping costs that are saved for an item.

Item ID for instalment purchase fee

Cdiscount charges a fee for instalment purchases. It is possible to create an item that bills customers for this fee. To do so, create an item in plentymarkets and enter the ID here.

Connecting to this market allows for the following automatic functions to take place:

  • Daily item export

  • Hourly stock synchronisation

  • Hourly order import

During the hourly order import, no invoice data or delivery information are transferred from Cdiscount when the order is first imported. The order remains in status [3]. It may take up to 48 hours for the invoice data and the delivery information to be transferred to plentymarkets because Cdiscount carries out a credit rating for the end customer first.

3. Activating an order referrer

In order to link items, properties etc. with Cdiscount you have to activate the order referrer Cdiscount in the menu System » Orders » Order referrer.

Activating order referrer for Cdiscount:

  1. Go to System » Orders » Order referrer.

  2. Place a check mark next to the option Cdiscount.

  3. Save the settings.

4. Setting the item availability

Items have to be available for Cdiscount. This is done in the Availability tab of an item within the Item » Edit item » Open item » Tab: Variation ID menu.

Setting the item availability for Cdiscount:

  1. Go to Item » Edit item » Open item » Tab: Variation ID » Tab: Settings.

  2. Activate the main variation in the Availability section.

  3. Click on the Availability tab.

  4. Click in the selection field in the Markets section.
    → A list with all available markets is displayed.

  5. Activate the option Cdiscount.

  6. Click on Add.
    → The market is added.

  7. Save the settings.
    → The item is available on Cdiscount.

The availability for variations can be individually edited in the Item » Edit item » Open item » Tab: Variations » Open variation » Tab: Variation ID » Tab: Availability menu.

Use the Variation group function, the Batch processing or the Dynamic Export and Import of the format VariationMarketLink in order to edit the availability for several variations.

5. Defining SKU manually

Add SKUs manually for specific referrers in the menu Item » Edit item » Open item » Tab: Variation ID » Tab: Availability if needed.

Automatic SKU generation

If the setting Request product creation is activated in the menu System » Markets » Cdiscount » Tab: Settings, a SKU is generated which matches the variation ID for each variation during the export that takes place at night.

SKUs of already existing items

Items with variations in plentymarkets can be linked to already existing items on Cdiscount. The SKU serves as the identification in plentymarkets. The SKU can be found as Your reference on Cdiscount’s back end.

Adding SKU:

  1. Go to Item » Edit item » Open item » Tab: Variation ID » Tab: Settings.

  2. Click on the Availability tab.

  3. Click on Add in the section SKU.
    → The window New SKU is displayed.

  4. Select the referrer Cdiscount.com.

  5. Enter the SKU.

  6. Click on Add.
    → The SKU is saved and displayed.

6. Defining a sales price

Proceed as described below to define a sales price for the order referrer Cdiscount. This price is displayed on Cdiscount.

Defining the sales price for Cdiscount:

  1. Open the menu System » Item » Sales prices » Open sales price » Tab: Settings.

  2. Place a check mark next to the referrer Cdiscount.

  3. Save the settings.

Afterwards, link the sales price with the desired variations.

7. Setting the barcode

Proceed as described below to define a barcode for the order referrer Cdiscount. This barcode is transferred to Cdiscount for the variation. The barcode has to be of the type GTIN 13.

Setting the barcode for Cdiscount:

  1. Go to System » Item » Barcode.

  2. Place a check mark next to the referrer Cdiscount.

  3. Save the settings.

Afterwards, link the barcode with the desired variations.

8. Linking categories

In order to link your categories with Cdiscount categories, download the Cdiscount category list first. Then link your own categories with the most appropriate Cdiscount categories.

Downloading the category list:

  1. Go to System » Markets » Cdiscount.com » Tab: Category list.

  2. Click on the gear-wheel icon Update category list.
    → The category list is displayed with code and category names further below.

You need the codes displayed here in order to link your categories with Cdiscount categories. To do so, proceed as follows.

Linking categories:

  1. Go to System » Markets » Cdiscount.com » Tab: Category link.

  2. Enter the Cdiscount category code matching your online store category under Category link.

  3. Save the settings.

9. Linking attributes

If you have created attributes in your plentymarkets system, you have to link these attributes with Cdiscount. Proceed as described below to link the attribute Colour with Cdiscount. Link further attributes in the same way.

Linking attributes:

  1. Go to System » Item » Attributes.
    → An overview of all existing attributes opens.

  2. Expand the attribute Colour.

  3. Open the Market variation tab.

  4. Select the option Cdiscount.com from the Market drop-down list.
    → A second drop-down list Cdiscount.com is displayed.

  5. Select the attribute Colour from the Cdiscount.com drop-down list.

  6. Enter the Cdiscount attribute values that most closely match your own attribute values. This is done in the Market variation area.

  7. Save the settings.

10. Creating properties

Next create properties and link the properties to Cdiscount properties. The properties have to be created in French.

Creating a property:

  1. Go to System » Item » Properties.

  2. Click on the New property tab.

  3. Enter a name for the property under Name (internal).

  4. Select fr for French from the Language drop-down menu.

  5. Enter the French name that you want to use for this property into the Name field.

  6. Select the option Text from the Property type drop-down list.

  7. Select the Cdiscount property from the Cdiscount.com attribute drop-down list.

  8. Save the settings.

11. Linking manufacturers

Create manufacturer links so that your items will be displayed for sale on Cdiscount. First download the Cdiscount manufacturer list and then link your own manufacturers with the most appropriate Cdiscount manufacturers by saving the Cdiscount manufacturer ID in the system. The Cdiscount manufacturer ID is the name of the manufacturer.

Downloading the manufacturer list:

  1. Go to System » Markets » Cdiscount.com » Tab: Manufacturer list.

  2. Click on Update manufacturer list.
    → The manufacturer list is displayed with code and manufacturer names further below.

  3. Select and copy the manufacturer to the clipboard.

  4. Tip: Download the manufacturer list as a CSV file. You can search for specific manufacturers in this file.
    Go to System » Markets » Cdiscount » Tab: Manufacturer list and click on Download manufacturer list as CSV file.

Now, proceed as follows to link the manufacturer.

Linking manufacturers:

  1. Go to System » Item » Manufacturers.

  2. Open the manufacturer that you want to link to Cdiscount.

  3. Enter the name of the manufacturer into the field Cdiscount.com ID.

  4. Save the settings.

12. Activating the payment method

Activate the payment method Cdiscount as described below.

Activating the Cdiscount payment method:

  1. Go to System » Orders » Payment » Methods.

  2. Place a check mark next to the setting Also show inactive.

  3. Open the folder International.

  4. Click on Cdiscount.
    → The Settings tab opens.

  5. Carry out the settings. Pay attention to the explanations given in Table 2.

  6. Place a check mark next to the option Active.

  7. Save the settings.

Table 2. Settings for the payment method
Setting Explanation

Language

The following options are saved for the language selected: Name, Info page, Info page (internal), Logo and Upload logo. This enables you to enter values for these options in various languages. The values for a language are activated as soon as a buyer selects the language in the online store.

Name

Enter the name that should be displayed in the online store and on invoices etc.

Info page

Select a category page of the type content or enter the URL of a website to provide information about the payment method.

Info page (external)

If you have selected the option Info page (external) under Info page, then enter the URL of the info page here.

Countries of delivery

Do not select a country of delivery.
You cannot use the payment method in your online store. Therefore, this payment method is only activated in plentymarkets. It is not completely configured.

Logo

Select one of the following options for displaying the logo:
Show standard logo = The logo that is saved in plentymarkets for this payment method is displayed.
Do not show a logo = The logo that is saved in plentymarkets for this payment method is not displayed.
Show upload logo = The options Logo view and Upload logo are displayed.

Logo view

If Show upload logo has been selected from the Logo drop-down list, then the logo that has been uploaded is displayed here.

Upload logo

If Show upload logo has been selected from the Logo drop-down list, upload an external logo here.
Click on Upload files and select the logo that you want to upload for the payment method. Permitted data formats: GIF, PNG and JPG.

Priority

Select the priority for displaying the payment method in the online store.

Costs: Flat rate or percentage

If the payment method results in additional costs, enter the percentage value or flat rate value. The choice depends on the conditions of your contract. Important: Do not enter a value into both fields.
For further information, refer to the Managing statistics page of the manual. For an example of flat rate and percentage costs, refer to the Managing payment methods page of the manual.

Permitting the payment method in customer classes

Go to System » CRM » Classes to activate or deactivate Permitted payment methods.
For further information, refer to the Permitting the payment method in a customer class chapter.

For further information, refer to the Managing payment methods page of the manual.

13. Configuring data exchange

In order for the interface to successfully carry out the item export, the order import and the stock synchronisation, certain settings are mandatory. Pay attention to the following list.

Product creation on Cdiscount

The product creation serves as a query to add a new product to Cdiscount’s product database. As soon as Cdiscount approves and adds your item to its database, you can not make any further changes to the item data. Therefore, check if you have saved all the necessary data. The check list serves as a list for all mandatory settings for the product creation. Further settings can be carried out as desired.

Offer creation on Cdiscount

Every created item will be saved in a database on Cdiscount. Every item can be identified by eat least one EAN. Marking products with EANs enables sellers to create offers for these products. The configuration is simpler in comparison to the previous product creation and makes it easy to get started on Cdiscount.
The offer creation as well as the synchronisation (stock) are controlled by one file.
The following check list contains all mandatory settings for an item to be transferred in this file.

Table 3. Mandatory settings for Cdiscount
Settings area Settings

Offer creation/Stock synchronisation

Basic settings for the market

  • Update prices and stock and activate order import is activated.

  • API user name is entered.

  • API password is entered.

  • Preparation for shipping (in days) is set.

  • Apply shipping costs from shipping cost calculation or Overwrite shipping costs is configured.

Configuration of the variation

  • The variation is active

  • The variation availability is set.

  • A sales price is created and linked.

  • A barcode is configured and linked.

  • A SKU is set.

Item creation

Basic settings for the market

  • Update prices and stock and activate order import is activated.

  • API user name is entered.

  • API password is entered.

Configuration of the item

  • Item descriptions are entered in French.

  • A Manufacturer is saved for the item and linked with Cdiscount.

Configuration of the variation for single items

  • The variation is active

  • The variation availability is set.

  • A barcode is configured and linked.

  • A SKU is set.

  • At least one category which is linked to Cdiscount is saved for the item.

  • At least one category which is linked to Cdiscount is activated for the standard client.

  • At least one image is saved for the item and released for Cdiscount.

Further settings of the variation for variation items

  • The variation’s attributes are linked with Cdiscount.

Order import

Basic settings for the market

  • Update prices and stock and activate order import is activated.

  • API user name is entered.

  • API password is entered.

Payment methods

  • The payment method Cdiscount is activated.

Configuration of the variation

  • A SKU is set.

13.1. Downloading the item catalogue and stock synchronisation

In the Archive tab, download the item catalogue or the stock synchronisation as a ZIP file. Downloading the ZIP files makes it possible for you to transfer the files to your Cdiscount contact person in case there are problems during the import. This helps Cdiscount to analyse the situation more quickly in order to eliminate the problem.

Transferring the stock synchronisation to Cdiscount:

  1. Go to System » Markets » Cdiscount.com » Tab: Archive.

  2. Click on Download stock synchronisation.

  3. Save the file on your computer and send it to Cdiscount in an email if needed.

13.2. Exporting the item catalogue via CSV file

In rare cases, the automatic item export may not work correctly. In such cases export your French item catalogue as a CSV file to Cdiscount. To do so, go to the Data » Elastic export menu and carry out the settings as described below. After you saved all necessary settings as described below, copy the complete URL and send it to Cdiscount. Stock is updated once an hour.

Setting up an export:

  1. Go to System » Markets » Cdiscount » Tab: Settings.

  2. Activate the option Update prices and stock and activate order import.
    Important: The option Request product creation must not be active. Otherwise, the automatic data exchange would be carried out via the API interface.

  3. Save the settings.

  4. Switch to the menu Data » Elastic export.

  5. Click on the New export tab.

  6. Select Cdiscount.com from the Data format drop-down list.

  7. Enter a name for the export.

  8. Pay attention to the explanations given in the Exporting data with the dynamic import page of the manual and carry out the settings.

  9. Save the settings.
    → The export is created as a sub-folder in the Exports tab and the URL is generated.

  10. Click on the Exports tab and open the sub-folder Cdiscount.com.

  11. Copy the URL and send the URL to Cdiscount.

Linking properties for a CSV file

Link the properties Gender, Main colour, Note, Comment, Marketing description, Audience and Sport in the System » Item » Properties menu in order to transfer your item catalogue to Cdiscount via a CSV file.

14. Automatically sending returns

Set up an event procedure to automatically send returns to Cdiscount.

Setting up an event procedure
  1. Go to System » Orders » Events.

  2. Click on Add event procedure.
    → The Create new event procedure window opens.

  3. Enter a name.

  4. Select the event listed in Table 4 below.

  5. Save the settings.

  6. Carry out the settings as described in Table 4 below.

  7. Place a check mark next to the option Active.

  8. Save the settings.

Table 4. Event procedure for automatically sending returns to Cdiscount
Setting Option Selection

Event

Order generation: New return

Filter 1

Order > Order type

Return

Filter 2

Order > Referrer

CDiscount.fr

Procedure

Return > Send return to Cdiscount

15. Automatically updating the order status

Set up an event procedure to automatically update the order status on Cdiscount whenever specific events occur. You can use event procedures to automatically assign the following statuses to orders on Cdiscount:

  • Refused by seller

  • Shipped by seller#

  • Shipment refused by seller

An example of an event procedure that you can use to notify Cdiscount when you have shipped the ordered items is described below. Set up other event procedures the same way.

In order to successfully transfer a shipping confirmation, the following data must be saved for the order.

  • Shipping service provider

  • Outgoing items must be booked

  • External order number

  1. Go to System » Orders » Events.

  2. Click on Add event procedure.
    → The Create new event procedure window opens.

  3. Enter a name.

  4. Select the event listed in Table 5.

  5. Save the settings.

  6. Carry out the settings as described in Table 5.

  7. Place a check mark next to the option Active.

  8. Save the settings.

Table 5. Event procedure for automatically updating order statuses on Cdiscount
Setting Option Selection

Event

Order change: Status change > Outgoing items booked
Or: Order change: Outgoing items booked

Filter 1

Order > Order type

Order

Filter 2

Order > Referrer

CDiscount.fr

Procedure

Order > Notify Cdiscount of order changes

Shipped by seller

Status: Accepted by seller

The status Accepted by seller does not have to be sent via an event procedure. Every incoming order triggers an automatic message about this status and sends it to Cdiscount.

== Viewing the API log

The menu Data » API log contains a history of processes that run via the Cdiscount interface. The Cdiscount.com format is available for Cdiscount.

Viewing the API log:

  1. Go to Data » API log » Tab: API log.

  2. Select the format Cdiscount.com from the Process drop-down list.

  3. Select a date if you only want to see entries for a specific day.

  4. Select the number of results per page.

  5. Click on Search to display the results.

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