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Best Practices: Allyouneed

Best Practices for the marketplace Allyouneed can be found on this page.

1. Allyouneed - Error messages in the item export

Error message: “Attribute link for attribute ID X not set.”

This error message refers to the attribute link.

It is necessary to link plentymarkets attributes and Allyouneed attributes in order to connect them properly with Allyouneed attributes. If they are not linked, the error message cited above will occur.

Attributes are linked here: System » Item » Attributes » Open attribute with ID X » Tab: Attribute link » Allyouneed.com.

Select the corresponding attribute for the Allyouneed attribute. The attribute values can be translated for Allyouneed. If no attribute values are set, the name of the value will be transferred.

Error message: “Availability is not enabled.”

This error message refers to the item availability of the variation.

You can define that only specific variations with specific item availabilities are exported. This is defined in System » Markets » Allyouneed » Settings.

bp ayn artikelverfuegbarkeit
Figure 2. Item availability for Allyouneed

Multiple item availabilities can be selected. Choose from the option “ALL” and the 10 item availabilities that can be configured in the menu System » Item » Availability. The name of the item availability is displayed.

Note

If the name of the item availability is empty, an empty column will be displayed which can be selected anyway.

If the variation possesses an item availability which is not approved for export at the time of the export, then the error message “Availability is not enabled.” will be issued.

Note

Items which have already been activated for the marketplace will be deleted if an error occurs during the stock update. Accordingly, the item availability can be used to automatically delete items from Allyouneed whose item availability depends on the stock.

Error message: Error message 1095

The complete error message issued by Allyouneed reads:

INVALID_MODIFICATION: Die Kategorie X.X.X.X kann nicht genutzt werden, da es Unterkategorien gibt. (Code: 1095)

(The category X.X.X.X cannot be used because there are subcategories.)

This means that the category link which has been set in System » Markets » Allyouneed » Category link is not permitted. You must always select the lowest possible category level. Check the category links for all categories that are saved for the item. Another cause might be that Allyouneed’s category structure has been updated and that there are new subcategories which have to be linked.

Error message: Error message 100

The complete error message issued by Allyouneed reads:

INVALID_DATA: Die angegebene EAN ‘1234567890123’ wird bereits in Produkt ‘274’ verwendet. EAN dürfen nur in Varianten doppelt vergeben werden. Nähere Informationen finden Sie unter https://portal.allyouneed.com/hilfe-downloads/downloads-dokumentationen/fehlermeldung-xml/ (Code: 100)

(The given EAN ‘1234567890123’ is already used for Product ‘274’. EAN can only be assigned twice for variations. For further information, refer to https://portal.allyouneed.com/hilfe-downloads/downloads-dokumentationen/fehlermeldung-xml/. Please note that this website is currently only available in German.)

This error message is issued if multiple items are transferred to Allyouneed with the same EAN.

In order to find out which variations are affected, you can analyse the error message as follows:

  1. EAN ‘1234567890123’ - Search for this barcode to find potential doublings in the system.

  2. Produkt ‘274’ - This is the SKU of the variation which has been listed on Allyouneed and which is now blocking the export of other items because it has the same EAN.

There are two possibilities to fix the issue:

  1. Make sure that variations which are transferred to the same marketplace each have a unique EAN.

  2. Do not transfer an EAN for variations which have the same EAN. To do so, you have to have at least two barcodes. Barcodes are organised in the menu System » Item » Barcode. You need one barcode which is released for the order referrer Allyouneed and one barcode which is not released for Allyouneed. For items whose EAN should not be transferred you have to keep the EAN in the barcode which has not been released for Allyouneed.

Error message: Error message 200

The complete error message issued by Allyouneed reads:

INVALID_DATA: Es konnte kein passendes Produkt zu diesem Angebot gefunden werden. Nähere Informationen finden Sie unter https://portal.allyouneed.com/hilfe-downloads/downloads-dokumentationen/fehlermeldung-xml/ (Code: 200)

(No item found. For further information, refer to https://portal.allyouneed.com/hilfe-downloads/downloads-dokumentationen/fehlermeldung-xml/. Please note that this website is currently only available in German.)

This error message is issued if an offer has been transferred to Allyouneed which does not yet contain a product.

There are two possibilities to fix the issue:

  1. There is an error concerning the catalog export in the menu System » Markets » Allyouneed » Item export.

    • This error has to be fixed so that the product can be launched.

  2. There is no error concerning the catalog export in the menu System » Markets » Allyouneed » Item export.

    • The product has been transferred successfully but the creation of the offer has been requested before the product was launched. The product can either be listed manually or it will be launched automatically after one night.

For further information about the differences between product and offer, see https://forum.plentymarkets.com/t/allyouneed-artikelexport-unterschied-produkt-und-angebot/58922 Please note that this information is currently only available in German.

Error message: Error message 203

The complete error message issued by Allyouneed reads:

INVALID_DATA: Es existiert bereits ein Angebot zu diesem Produkt ‘XXXX’. Nähere Informationen finden Sie unter https://portal.allyouneed.com/hilfe-downloads/downloads-dokumentationen/fehlermeldung-xml/ (Code: 203)

(There is already an offer for product ‘XXXX’. For further information, see https://portal.allyouneed.com/hilfe-downloads/downloads-dokumentationen/fehlermeldung-xml/. Please note that this website is currently only available in German.)

This error message is issued if multiple items are transferred to Allyouneed with the same EAN.

In order to find out which variations are affected, you can analyse the error message as follows:

  1. Produkt ‘XXXX’ - This is the SKU of the variation which has been listed on Allyouneed and which is now blocking the export of other items because it has the same EAN.

There are two possibilities to fix the issue:

  1. Make sure that variations which are transferred to the same marketplace each have a unique EAN.

  2. Do not transfer an EAN for variations which have the same EAN. To do so, you have to have at least two barcodes. Barcodes are organised in the menu System » Item » Barcode. You need one barcode which is released for the order referrer Allyouneed and one barcode which is not released for Allyouneed. For items whose EAN should not be transferred you have to keep the EAN in the barcode which has not been released for Allyouneed.

Error message: Error message 206

The complete error message issued by Allyouneed reads:

INVALID_DATA: Es gibt bereits ein Produkt mit einer anderen productId ‘XXXX’, das zu den angegebenen Daten ‘EAN:YYYYYYYYYYYYY ZZZ:typ=12.5 kg’ passt. Es ist nicht erlaubt ein identisches Produkt mehrfach anzulegen. Nähere Informationen finden Sie unter https://portal.allyouneed.com/hilfe-downloads/downloads-dokumentationen/fehlermeldung-xml/(Code: 206)

(There is already a product with another productId ‘XXXX’ which matches with the given data ‘EAN:YYYYYYYYYYYYY ZZZ:typ=12.5 kg’.) An identical product cannot be created multiple times. For further information, see https://portal.allyouneed.com/hilfe-downloads/downloads-dokumentationen/fehlermeldung-xml/. Please note that this website is currently only available in German.)

This error message is issued if multiple items are transferred to Allyouneed with the same EAN.

In order to find out which variations are affected, you can analyse the error message as follows:

  1. productId 'XXXX’ - The given productId is the same as the SKU of the variation which produced an error.

  2. Data 'EAN:YYYYYYYYYYYYY ZZZ:typ=12.5 kg’ - The data refers to the product which has already been listed on Allyouneed and which is blocking the synchronisation. You can search the product in your plentymarkets system with this data:

    • EAN:YYYYYYYYYYYYY

    • ZZZ ⇒ plentymarkets item ID

    • typ=12.5 kg ⇒ attribute linked in your plentymarkets system

There are two possibilities to fix the issue:

  1. Make sure that variations which are transferred to the same marketplace each have a unique EAN.

  2. Do not transfer an EAN for variations which have the same EAN. To do so, you have to have at least two barcodes. Barcodes are organised in the menu System » Item » Barcode. You need one barcode which is released for the order referrer Allyouneed and one barcode which is not released for Allyouneed. For items whose EAN should not be transferred you have to keep the EAN in the barcode which has not been released for Allyouneed.

Error message: Error message "Short description is missing"

This error message refers to the preview text.

The short description is mandatory for Allyouneed. For the Allyouneed short description, plentymarkets transfers the item’s preview text from the Tab: Texts. If this text is not given, plentymarkets transfers the item name. If neither the preview text nor the item name is given, this error message will appear.

Error message: Error message “Product name is missing"

This error message refers to the item name.

Go to System » Markets » Allyouneed » Settings » Grundkonfiguration to define the item name that should be used. If the item name has not been entered in the Tab: Texts, this error message will appear.

Error message: Error message “Category link is missing"

This error message refers to the category link of the variation’s categories.

The category link must be set for export. At least one of the variation’s categories must be linked. To link categories, go to System » Märkte » Allyouneed » Category link.

Error message: Error message 402

The complete error message issued by Allyouneed reads:

INVALID_DATA: Es wurde kein Produkt/Angebot mit dieser productId gefunden. Nähere Informationen finden Sie unter https://portal.allyouneed.com/hilfe-downloads/downloads-dokumentationen/fehlermeldung-xml/ (Code: 402)

(No product/offer with this productId was found. For further information, refer to https://portal.allyouneed.com/hilfe-downloads/downloads-dokumentationen/fehlermeldung-xml/. Please note that this website is currently only available in German.)

This error message appears if we have tried to delete the item but there are no products or offers on Allyouneed with this SKU (productId). We assume that this product does not exist anymore on Allyouneed. We will not attempt again to delete the product.

If the product is still on Allyouneed, the SKUs differ. This product must then be deleted manually on Allyouneed.

Error message: Error message 1040

The complete error message issued by Allyouneed reads:

PRODUCT_NOT_FOUND: Das Produkt konnte nicht angelegt werden. Es existiert keine Beschreibung für dieses Produkt. (Code: 1040)

(The product could not be created. No description exists for this product.)

This error message is issued if an offer has been transferred to Allyouneed which does not yet contain a product.

There are two possibilities to fix the issue:

  1. There is an error concerning the catalogue export in the menu System » Markets » Allyouneed » Item export.

    • This error has to be fixed so that the product can be launched.

  2. There is no error concerning the catalogue export in the menu System » Markets » Allyouneed » Item export.

    • The product has been transferred successfully but the creation of the offer has been requested before the product was launched. The product can either be listed manually or it will be launched automatically after one night.

Further information about the differences between product and offer can be found here. (Please note that this information is currently only available in German.)

Error message: Error message “Delivery time is missing"

This error message refers to the estimated shipping time of the variation.

This error message should only occur if no value for shipping time could be calculated. If this error message occurs contact us and give us the corresponding variation ID as an example.

Error message: Error message “Stock is missing"

This error message refers to the variation’s calculated stock.

This error message should only occur if no value for stock could be calculated. If this error message occurs contact us and give us the corresponding variation ID as an example.

Error message: Error message “SKU is not set"

This error message refers to the automatic creation of the SKU during export.

Whether the variation already has an SKU or not is checked during export. If the variation does not have an SKU, the system will try to create an SKU. The automatic generation of SKUs is based on the variation ID. If this SKU is already saved in another variation for Allyouneed, the automatic generation will fail because the SKU must be unique for each marketplace and each variation.

If this error occurs, use the item search (Item → Edit item) to check if this SKU is already assigned. Use these filters:

Table 1. Set filters

Filter

Setting

Table type

Variations

SKU (Search text)

Variation ID of the variation for which is affected by this error.

SKU (order referrer)

Allyouneed

Active

All

If the SKU has already been assigned, then you must assign the SKU manually for the new item. To do so, go to the corresponding variation and open the Tab: Availability.

If the SKU has not yet been assigned, contact us and tell us the corresponding variation ID as an example.

Error message: Error message "EAN/ISBN is not valid"

If you assign an EAN or an ISBN to an item, this number must always have 13 characters for Allyouneed. If the EAN or the ISBN does not contain 13 characters, this error message will appear during export.

There are two possibilities to fix this issue.

  1. Adjust the EAN/ISBN accordingly.

  2. Do not transfer the EAN/ISBN to Allyouneed.

The second option is possible because the different barcodes can be released for the marketplaces, as e.g. the sales prices. To do so, go to System » Item » Barcode and open a barcode. You can define for each barcode for which order referrer it should be valid:

bp ayn barcode
Figure 3. Barcode referrers

Hence, it is possible to create two barcodes. One barcode is released for Allyouneed and the other barcode is not released for Allyouneed. Delete the link of the previous barcode and create a new barcode which is linked to Allyouneed.

Use the dynamic export and import of the format VariationBarcode to copy all barcodes which consist of 13 characters into the new barcode so that these barcodes will continue to be exported to Allyouneed.

Error message: Error message “Price is missing"

This error message refers to the variation’s sales price.

If this errors message occurs, there are two possible sources of error.

  1. The variation’s sales price was set to 0.00 €.

  2. The variation does not contain a sales price which has also been linked to Allyouneed.

To check the latter possibility, go to System » Item » Sales prices, set the filter referrer to Allyouneed and use the search.

  1. If no sales price was found in the search, then no sales price has been defined yet. In this case, open the settings for the order referrer Allyouneed and activate a sales price. A price type must not be activated.

  2. If no sales price was found in the search, check for all sales prices in the results

    • whether a check mark was placed next to any of the settings for price type. (Do not activate any settings here!)

    • whether the variation’s sales price is correct.

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