Thanks to the Zalando partner programme, online sellers and manufacturers can use Zalando as an additional distribution channel for selling their high-quality products and take advantage of the well-known brand name Zalando.
If you are interested in the partner programme , then contact Zalando directly.
| Contact person | Email address |
|---|---|
Zalando partner programme team |
As soon as Zalando has accepted you into their partner programme, you will receive a user guide from Zalando which helps you setting up the interface. In plentymarkets, carry out the following basic settings.
Setting up Zalando in plentymarkets:
Go to Setup » Markets » Zalando » Settings.
→ The Settings tab opens.
Carry out the settings as described in Table 2.
Save () the settings.
| Setting | Explanation |
|---|---|
Basic configuration |
|
User |
Select the API user. The account for the API user is created during the initial setup. |
Item name |
Select Name 1, Name 2 or Name 3. |
Assignment client (store) |
Select a client (store). |
Warehouse selection |
Select a warehouse.
|
Advanced options |
|
Stock buffer |
Enter the stock buffer in units. |
Quantity for items that are not limited to the stock |
Enter the quantity for items that are not limited to stock. |
Maximum for item upload |
Enter a number to determine the limit value for the item upload in units per item. |
Standard tax rate |
Select 19% or 7%. |
Reduced tax rate |
Select 19% or 7%. |
Connecting to this market allows for the following automatic functions to take place:
Daily item export
An order referrer tags an order with the sales channel on which the order was generated. You also need to activate the order referrer in order to link items, characteristics etc. with Zalando. Go to Setup » Orders » Order referrer to activate the order referrer.
Activating the order referrer for Zalando:
Go to Setup » Orders » Order referrer.
Activate the option Zalando.
Save () the settings.
You need to activate all variations that you want to sell on Zalando. This is done in the Availability tab of a variation within the Item » Edit item » Open item » Tab: Variation ID menu.
|
Use group function or batch processing
You can edit the availability of several variations at once by using either the variation group function or batch processing. |
Setting the variation availability for Zalando:
Go to Item » Edit item » Open item » Tab: Variation ID » Tab: Settings.
Open the variation that you want to sell on Zalando.
Tip: To sell all variations of an item on Zalando, carry out the settings for the item’s main variation. This activates the availability of all variations of the item.
In the Availability area, activate the option Active.
Click on the Availability tab.
In the Markets area, click in the selection field.
→ A list of all available markets is displayed.
Activate the option Zalando.
Activate the option Web API.
Click on Add ().
→ The market is added.
Save () the settings.
→ The variation is available for Zalando.
Add SKUs manually for specific referrers in the Item » Edit item » Open item » Tab: Variation ID » Tab: Availability menu if needed.
Adding SKU:
Go to Item » Edit item » Open item » Tab: Variation ID » Tab: Settings.
Click on the Availability tab.
In the SKU area, click on Add ().
→ The New SKU window opens.
Select the referrer Zalando.
Enter the SKU.
Click on Add ().
→ The SKU is saved and displayed.
Proceed as described below to define a sales price for the order referrer Zalando. This price is displayed on Zalando.
Defining a sales price for Zalando:
Go to Setup » Item » Sales prices » Open sales price » Tab: Settings.
Activate the referrer Zalando.
Save () the settings.
Zalando specifies some mandatory information. That means that a variation can be exported to the market if this mandatory information is saved for the variation. The information listed in Table 3 must be saved for all variations that you want to export to Zalando.
| Mandatory data | Explanation |
|---|---|
EAN |
An EAN must be saved for the variation.
|
Technical data |
Technical data must be saved for the item.
|
Images |
An image must be saved for the variation.
|
Price |
A price must be saved for the variation.
|
Link your online store categories to the Zalando categories in order to display your items in these categories. Further items from the linked category are assigned automatically.
Linking categories:
Go to Setup » Markets » Zalando » Category link.
Select a category under Zalando category.
Save () the settings.
In the Setup » Markets » Zalando » Settings » Tab: Silhouettes menu, you convert Zalando silhouettes to item characteristics. Silhouettes are transferred when Zalando is first set up.
Go to Setup » Markets » Zalando » Settings.
Click on the Silhouettes tab.
Select the Groups for the characteristics that you want to convert.
Save () the settings.
→ The characteristics are created in your plentymarkets system.
You can export the silhouettes that you saved in the Groups area.
Exporting Zalando item characteristics:
Go to Setup » Markets » Zalando » Settings.
Click on the Silhouettes tab.
Click on Export Zalando item characteristics.
→ A file containing the characteristic parameters is exported.
Open the file.
Carry out the settings. Pay attention to the explanations given in Table 4.
Save () the settings.
| Column | Explanation |
|---|---|
Group name |
Names of the characteristic groups. |
Silhouette |
Values of all silhouettes. |
Characteristics ID |
Enter the ID of the online store characteristic. The characteristic ID can be found in the Setup » Item » Characteristics menu. |
Characteristics type |
Enter the characteristic type. The following entries are possible:
|
Mandatory entry |
If a cell contains the value 1, the characteristic must be transferred. Characteristics may also contain the value 1 because links to other selected characteristics exist. Observe the documentation provided by Zalando. |
Language |
Enter de in the lines that you use. Currently, only German is available. |
Link the Zalando characteristics to the items in your plentymarkets system.
To export your variations to Zalando, link at least the following mandatory characteristics:
1. Farbcode (colour code)
Altersgruppe(n) (age group(s))
Geschlecht
Größenregister (size list)
Hersteller-Code (manufacturer code)
Herstellerfarbe (manufacturer colour)
Jahreszeiten-Code (Seasonal code)
Silhouetten-Typ (silhouette type)
Linking a characteristic to an item:
Go to Item » Edit item.
Open the item.
Click on the Characteristics tab.
Activate the characteristic in the Activate further characteristics area.
Save () the settings.
→ The characteristics are displayed in the Characteristics area.
Optional: Carry out additional settings. Pay attention to the explanations regarding characteristics.
Save () the settings.
If you have created attributes in your plentymarkets system, link these attributes with Zalando. The following example describes how you can link the attribute “colour” with Zalando. Link further attributes in the same way.
Linking the attribute “colour”:
Go to Setup » Item » Attributes.
→ An overview of all existing attributes opens.
Open the attribute colour.
Click on the Market variation tab.
From the Market drop-down list, select the option Zalando.
→ The Zalando drop-down list is displayed.
From the Zalando drop-down list, select the attribute colour.
Save () the settings.
Activate the payment method Zalando Payment as described below.
Activating the payment method Zalando Payment:
Go to Setup » Orders » Payment » Methods.
Activate the option Also show inactive.
Open the folder International.
Click on Zalando Payment.
→ The Settings tab opens.
Carry out the settings. Pay attention to the information given in [table-payment-method].
Place a check mark next to the option Active.
Save () the settings.
| Setting | Explanation |
|---|---|
Language |
The following options are saved for the language selected: Name, Info page, Info page (internal), Logo, and Upload logo. This enables you to enter values for these options in various languages. The values for a language are activated as soon as a buyer selects the language in the online store. |
Name |
Enter the name that should be displayed in the online store and on invoices etc. |
Info page |
Select a category page of the type content or enter the URL of a website to provide information about the payment method. |
Info page (external) |
If you selected the Info page (external) option under Info page, then enter the URL of the info page here. |
Countries of delivery |
Do not select a country of delivery. |
Logo |
Select one of the following options for displaying the logo:
|
Logo view |
If Show upload logo was selected from the Logo drop-down list, then the logo that was uploaded is displayed here. |
Upload logo |
If Show upload logo was selected from the Logo drop-down list, then upload an external logo here. |
Priority |
Select the priority for displaying the payment method in the online store. |
Costs: Flat rate or percentage |
If the payment method results in additional costs, enter the percentage value or flat rate value. The selection depends on the conditions of your contract. |
|
Permitting the payment method in customer classes
Go to Setup » CRM » Classes to activate or deactivate permitted payment methods. |
For further information, refer to the Managing payment methods page.
When an order status changes, this information is not transferred to Zalando via event procedures, but retrieved automatically via an interface. The following statuses are transferred to Zalando: shipping confirmation, cancellation, and return.
The order statuses shipping confirmation, cancellation, and return are sent to Zalando if the following criteria are fulfilled:
Shipping confirmation: The outgoing items have been booked. In addition, a return label was created and package numbers were added.
Cancellation: The order moved to status [8.X] or the quantity of an order item is 0.
Return: A return was created in plentymarkets.
Go to the Setup » Markets » Zalando » Settings » Tab: processing reports menu to download the following reports for Zalando:
| Report | Explanation |
|---|---|
Export-Log |
The export log contains log entries for variations that could not be exported to Zalando. The report is generated once every night. |
Product status reports |
The product status reports are created by Zalando. As such, these reports only contain information regarding variations that were successfully exported to Zalando.
|
The export log contains plentymarkets log entries for items that could not be exported to Zalando.
Retrieving the export log:
Go to Setup » Markets » Zalando » Settings.
Click on the Processing reports tab.
In the Export log area, click on Download file ().
→ The CSV file is created.
Save the CSV file on your computer.
Product status reports contain information regarding the items that were exported to Zalando.
Retrieving a product status report:
Go to Setup » Markets » Zalando » Settings.
Click on the Processing reports tab.
→ The following files can be downloaded in the Product status reports - Account ID area:
ProductErrorReport.csv contains the variations that cannot be sold on Zalando since the last export.
ProductLiveReport.csv contains the variations that can be sold on Zalando since the last export.
Optional: By default, the file is updated once every night. To get current data from Zalando before downloading the file, go to the Product status-reports - Account ID area and click on Update file ().
Go to the Product status reports - Account ID area. In the row of a processing report click on Download file ().
→ The CSV file is created.
Save the CSV file on your computer.
The Data » API log menu contains a history of processes that run via the Zalando interface. The ZalandoController format is available for Zalando.
Viewing the API log:
Go to Data » API log » Tab: API log.
Select the ZalandoController format from the Process drop-down list.
Select a date if you only want to see entries for a specific day.
Select the number of results per page.
Click on Search () to display the results.