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Zalando

Thanks to the Zalando partner programme, online sellers and manufacturers can use Zalando as an additional distribution channel for selling their high-quality products and take advantage of the well-known brand name Zalando.

1. Registering with Zalando

If you are interested in the partner programme , then contact Zalando directly.

Table 1. Contact person
Contact person Email address

Zalando partner programme team

partner-programme@zalando.co.uk 

2. Setting up Zalando in plentymarkets

As soon as Zalando has accepted you into their partner programme, you will receive a user guide from Zalando which helps you setting up the interface. In plentymarkets, carry out the following basic settings.

Setting up Zalando in plentymarkets:

  1. Go to Setup » Markets » Zalando » Settings.
    → The Settings tab opens.

  2. Carry out the settings as described in Table 2.

  3. Save () the settings.

Table 2. Basic settings for the market Zalando
Setting Explanation

Basic configuration

User

Select the API user. The account for the API user is created during the initial setup.

Price column

Select a price column that is used for Zalando items.

Item name

Select Name 1, Name 2 or Name 3.

Assignment client (store)

Select a client (store).

Warehouse selection

Select a warehouse.

  • Transfer stock quantity of distribution warehouse that currently has largest stock = Select the distribution warehouse that currently has the largest stock of the item.

  • Use the item’s main warehouse = Select the main warehouse of the item.

  • Transfer sum of stock quantities from all distribution warehouses = Stock of all distribution warehouses is added and transferred as sum.

Advanced options

Stock buffer

Enter the stock buffer in units.

Quantity for items that are not limited to the stock

Enter the quantity for items that are not limited to stock.

Maximum for item upload

Enter a number to determine the limit value for the item upload in units per item.

Standard tax rate

Select 19% or 7%.

Reduced tax rate

Select 19% or 7%.

Connecting to this market allows for the following automatic functions to take place:

  • Daily item export

3. Activating the order referrer

An order referrer tags an order with the sales channel on which the order was generated. You also need to activate the order referrer in order to link items, characteristics etc. with Zalando. Go to Setup » Orders » Order referrer to activate the order referrer.

Activating the order referrer for Zalando:

  1. Go to Setup » Orders » Order referrer.

  2. Activate the option Zalando.

  3. Save () the settings.

4. Setting the variation availability

You need to activate all variations that you want to sell on Zalando. This is done in the Availability tab of a variation within the Item » Edit item » Open item » Tab: Variation ID menu.

Use group function or batch processing

You can edit the availability of several variations at once by using either the variation group function or batch processing.

Setting the variation availability for Zalando:

  1. Go to Item » Edit item » Open item » Tab: Variation ID » Tab: Settings.

  2. Open the variation that you want to sell on Zalando.
    Tip: To sell all variations of an item on Zalando, carry out the settings for the item’s main variation. This activates the availability of all variations of the item.

  3. In the Availability area, activate the option Active.

  4. Click on the Availability tab.

  5. In the Markets area, click in the selection field.
    → A list of all available markets is displayed.

  6. Activate the option Zalando.

  7. Activate the option Web API.

  8. Click on Add ().
    → The market is added.

  9. Save () the settings.
    → The variation is available for Zalando.

5. Defining SKU manually

Add SKUs manually for specific referrers in the Item » Edit item » Open item » Tab: Variation ID » Tab: Availability menu if needed.

Adding SKU:

  1. Go to Item » Edit item » Open item » Tab: Variation ID » Tab: Settings.

  2. Click on the Availability tab.

  3. In the SKU area, click on Add ().
    → The New SKU window opens.

  4. Select the referrer Zalando.

  5. Enter the SKU.

  6. Click on Add ().
    → The SKU is saved and displayed.

6. Defining a sales price

Proceed as described below to define a sales price for the order referrer Zalando. This price is displayed on Zalando.

Defining a sales price for Zalando:

  1. Go to Setup » Item » Sales prices » Open sales price » Tab: Settings.

  2. Activate the referrer Zalando.

  3. Save () the settings.

7. Preparing variations

Zalando specifies some mandatory information. That means that a variation can be exported to the market if this mandatory information is saved for the variation. The information listed in Table 3 must be saved for all variations that you want to export to Zalando.

Table 3. Mandatory fields for the variation
Mandatory data Explanation

EAN

An EAN must be saved for the variation.

  • In the Setup » Item » Barcode menu, an EAN must be created and linked to the referrer Zalando.

  • The EAN must be added to the Settings tab of the variation in the Barcode area and a barcode code must be entered.

Technical data

Technical data must be saved for the item.

  • In the Texts tab of the item, text must be saved in the Technical data field.

Images

An image must be saved for the variation.

  • in the Images tab of the item, the option Zalando must be selected from the drop-down list Availability.

Preis

A price must be saved for the variation.

  • The sales price must be activated for the referrer Zalando in the Setup » Item » Sales prices.

  • The sales price must be added in the Settings tab in the Sales price area of the variation.

  • A price must be saved for the sales price.

8. Linking categories

Link your online store categories to the Zalando categories in order to display your items in these categories. Further items from the linked category are assigned automatically.

Linking categories:

  1. Go to Setup » Markets » Zalando » Category link.

  2. Select a category under Zalando category.

  3. Save () the settings.

9. Converting silhouettes to characteristics

In the Setup » Markets » Zalando » Settings » Tab: Silhouettes menu, you convert Zalando silhouettes to item characteristics. Silhouettes are transferred when Zalando is first set up.

  1. Go to Setup » Markets » Zalando » Settings.

  2. Click on the Silhouettes tab.

  3. Select the Groups for the characteristics that you want to convert.

  4. Save () the settings.
    → The characteristics are created in your plentymarkets system.

10. Exporting Zalando item characteristics

You can export the silhouettes that you saved in the Groups area.

Exporting Zalando item characteristics:

  1. Go to Setup » Markets » Zalando » Settings.

  2. Click on the Silhouettes tab.

  3. Click on Export Zalando item characteristics.
    → A file containing the characteristic parameters is exported.

  4. Open the file.

  5. Carry out the settings. Pay attention to the explanations given in Table 4.

  6. Save () the settings.

Table 4. Values for Zalando characteristics
Column Explanation

Group name

Names of the characteristic groups.

Silhouette

Values of all silhouettes.

Characteristics ID

Enter the ID of the online store characteristic. The characteristic ID can be found in the Setup » Item » Characteristics menu.

Characteristics type

Enter the characteristic type. The following entries are possible:

  • empty = Enter this value if the characteristic is not used. If the characteristic is used, empty must be replaced by 1.

  • text = Enter the value in text form, e.g. "Red” for colour.

  • int* = Enter a number, e.g. the heel height.

  • selection = Enter the option’s selection ID from the drop-down list. You find the selection ID for the characteristics of the type Selection in the Setup » Item » Characteristics menu under Selection ID.

Mandatory entry

If a cell contains the value 1, the characteristic must be transferred. Characteristics may also contain the value 1 because links to other selected characteristics exist. Observe the documentation provided by Zalando.

Language

Enter de in the lines that you use. Currently, only German is available.

Linking characteristics

Link the Zalando characteristics to the items in your plentymarkets system.

To export your variations to Zalando, link at least the following mandatory characteristics:

  • 1. Farbcode (colour code)

  • Altersgruppe(n) (age group(s))

  • Geschlecht

  • Größenregister (size list)

  • Hersteller-Code (manufacturer code)

  • Herstellerfarbe (manufacturer colour)

  • Jahreszeiten-Code (Seasonal code)

  • Silhouetten-Typ (silhouette type)

Linking a characteristic to an item:

  1. Go to Item » Edit item.

  2. Open the item.

  3. Click on the Characteristics tab.

  4. Activate the characteristic in the Activate further characteristics area.

  5. Save () the settings.
    → The characteristics are displayed in the Characteristics area.

  6. Optional: Carry out additional settings. Pay attention to the explanations given in table 5 in chapter Activating characteristics of the Manually creating items page.

  7. Save () the settings.

11. Linking attributes

If you have created attributes in your plentymarkets system, link these attributes with Zalando. The following example describes how you can link the attribute “colour” with Zalando. Link further attributes in the same way.

Linking the attribute “colour”:

  1. Go to Setup » Item » Attributes.
    → An overview of all existing attributes opens.

  2. Open the attribute colour.

  3. Click on the Market variation tab.

  4. Select the option Zalando from the Market drop-down list.
    → The Zalando drop-down list is displayed.

  5. Select the attribute colour from the Zalando drop-down list.

  6. Save () the settings.

12. Activating the payment method

Activate the payment method Zalando Payment as described below.

Activating the payment method Zalando Payment:

  1. Go to Setup » Orders » Payment » Methods.

  2. Activate the option Also show inactive.

  3. Open the folder International.

  4. Click on Zalando Payment.
    → The Settings tab opens.

  5. Carry out the settings. Pay attention to the information given in [table-payment-method].

  6. Place a check mark next to the option Active.

  7. Save () the settings.

Table 5. Settings for the payment method
Setting Explanation

Language

The following options are saved for the language selected: Name, Info page, Info page (internal), Logo, and Upload logo. This enables you to enter values for these options in various languages. The values for a language are activated as soon as a buyer selects the language in the online store.

Name

Enter the name that should be displayed in the online store and on invoices etc.

Info page

Select a category page of the type content or enter the URL of a website to provide information about the payment method.

Info page (external)

If you selected the Info page (external) option under Info page, then enter the URL of the info page here.

Countries of delivery

Do not select a country of delivery.
You cannot use the payment method in your online store. Therefore, this payment method is only activated in plentymarkets. It is not completely set up.

Logo

Select one of the following options for displaying the logo:

  • Show standard logo = The logo that is saved in plentymarkets for this payment method is displayed.

  • Do not show a logo = The logo that is saved in plentymarkets for this payment method is not displayed.

  • Show upload logo = The options Logo view and Upload logo are displayed.

Logo view

If Show upload logo was selected from the Logo drop-down list, then the logo that was uploaded is displayed here.

Upload logo

If Show upload logo was selected from the Logo drop-down list, then upload an external logo here.
Click on Upload files and select the logo that you want to upload for the payment method. Permitted data formats: GIF, PNG, and JPG.

Priority

Select the priority for displaying the payment method in the online store.

Costs: Flat rate or percentage

If the payment method results in additional costs, enter the percentage value or flat rate value. The choice depends on the conditions of your contract.
Important: Do not enter a value into both fields.
For further information, refer to the Statistics page of the manual.
For an example of flat rate and percentage costs, refer to the Managing payment methods page.

Permitting the payment method in customer classes

Go to Setup » CRM » Classes to activate or deactivate permitted payment methods.
For further information, refer to the Permitting the payment method in a customer class chapter.

For further information, refer to the Managing payment methods page.

13. Order status changes

When an order status changes, this information is not transferred to Zalando via event procedures, but retrieved automatically via an interface. The following statuses are transferred to Zalando: shipping confirmation, cancellation, and return.

The order statuses shipping confirmation, cancellation, and return are sent to Zalando if the following criteria are fulfilled:

  • Shipping confirmation: The outgoing items have been booked. In addition, a return label was created and package numbers were added.

  • Cancellation: The order moved to status [8.X] or the quantity of an order item is 0.

  • Return: A return was created in plentymarkets.

14. Retrieving processing reports

In the Setup » Markets » Zalando » Settings » Tab: processing reports menu, you can retrieve processing reports as well as the export log for Zalando.

Retrieving processing reports:

  1. Go to Setup » Markets » Zalando » Settings.

  2. Click on the Processing reports tab.

  3. Click on Download file under Procedures in the line of a processing report.
    → A CSV file is downloaded.

Download the export log in the Export log area.

15. Viewing the API log

The Data » API log menu contains a history of processes that run via the Zalando interface. The ZalandoController format is available for Zalando.

Viewing the API log:

  1. Go to Data » API log » Tab: API log.

  2. Select the ZalandoController format from the Process drop-down list.

  3. Select a date if you only want to see entries for a specific day.

  4. Select the number of results per page.

  5. Click on Search () to display the results.

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