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Setting up automated order processing


The orders are automatically imported in your plentymarkets system every 15 minutes. Once Voelkner has accepted the order, the payment is collected by Voelkner. With the payment confirmation, the invoice and delivery address on the order are updated in your plentymarkets system. Via an event procedure, the shipping service provider as well as the package number are updated on the order in Mirakl. In the next step, the shipping notification is reported to Voelkner via another event procedure. The invoice created by Voelkner is imported to the order in your plentymarkets system. Via an event procedure, an invoice is sent to Mediamarkt. You can also set up event procedures for refunds.

1. Setting up event procedures

Set up an event procedure to automatically update the order status on Voelkner whenever specific events occur. You can set up the following event procedures:

  • Report shipping confirmation to Voelkner

  • Report order cancellation to Voelkner

  • Report refund to Voelkner

  • Send invoice to Voelkner

How to set up the event procedures in plentymarkets is described in the following chapters.

Additional procedures

In addition to the event procedures listed above, the Voelkner plugin provides several other event procedures. These procedures exist because order processing differs between plentymarkets and Mirakl.

However, we recommend that you only use the procedures described in detail.

1.1. Report shipping confirmation to Voelkner

Setting up an event procedure
  1. Go to Setup » Orders » Events.

  2. Click on Add event procedure ().
    → The Create new event procedure window opens.

  3. Enter a distinct Name for the event procedure.

  4. Select the Event according to Table 1.

  5. Save () the settings.

  6. Carry out the further settings according to Table 1.

  7. Activate the option Active ().

  8. Save () the settings.

Table 1. Event procedure to send shipping confirmations to Voelkner

Setting

Option

Selection

Event

Status change

Select an event, for example [7] Outgoing items booked.

Filter

Order > Referrer

Voelkner

Procedure 1

Plugins > Voelkner: Update the carrier tracking information for a specific order

Procedure 2

Plugins > Voelkner: Validate shipping

1.2. Report order cancellation to Voelkner

Setting up an event procedure
  1. Go to Setup » Orders » Events.

  2. Click on Add event procedure ().
    → The Create new event procedure window opens.

  3. Enter a distinct Name for the event procedure.

  4. Select the Event according to Table 2.

  5. Save () the settings.

  6. Carry out the further settings according to Table 2.

  7. Activate the option Active ().

  8. Save () the settings.

Table 2. Event procedure to send an order cancellation to Voelkner

Setting

Option

Selection

Event

Status change

Select an event, for example [8] Waiting for payment.

Filter

Order > Referrer

Voelkner

Procedure

Plugins > Voelkner: Cancel the order item

1.3. Report refund to Voelkner

Setting up an event procedure
  1. Go to Setup » Orders » Events.

  2. Click on Add event procedure ().
    → The Create new event procedure window opens.

  3. Enter a distinct Name for the event procedure.

  4. Select the Event according to Table 3.

  5. Save () the settings.

  6. Carry out the further settings according to Table 3.

  7. Activate the option Active ().

  8. Save () the settings.

Table 3. Event procedure to send refunds to Voelkner

Setting

Option

Selection

Event

Status change

Select an event, for example [11] Waiting for payment.

Filter

Order > Referrer

Voelkner

Procedure

Plugins > Voelkner: Refund order lines

1.4. Send invoice to Voelkner

Setting up an event procedure
  1. Go to Setup » Orders » Events.

  2. Click on Add event procedure ().
    → The Create new event procedure window opens.

  3. Enter a distinct Name for the event procedure.

  4. Select the Event according to Table 4.

  5. Save () the settings.

  6. Carry out the further settings according to Table 4.

  7. Activate the option Active ().

  8. Save () the settings.

Table 4. Event procedure to send an invoice to Voelkner

Setting

Option

Selection

Event

Status change

Select an event, e.g. [7.1] Order exported.

Filter

Order > Referrer

Voelkner

Procedure

Plugins > Voelkner: Upload invoice


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