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Best Practices: real.de

Best Practices for the marketplace real.de can be found on this page.

1. Linking properties to attributes

In order to list items on real.de successfully, plentymarkets transfers two files. One file contains the product data (product.csv) and the other file contains the offer data (inventory.csv). The product.csv is used to list the item. The inventory.csv is used to create the offer. Therefore, this file only contains information about price, stock, and shipping.

For various reasons, it might be useful to add specific attributes to the product data file. One reason is to provide the buyer with additional information about the item (material, colour etc.). Another reason is to transfer mandatory information which is required by law for specific products (danger notices, nutrition declarations etc.).

You can add this information by adding properties to the product data file. A new column is added to the product.csv for each property that is linked to real.de.
Note: This procedure only works for the product.csv, but not for the inventory.csv.

1.2. How do I add an attribute to the product.csv?

First of all, you have to find out the exact name of the column in the product data file. An overview of the attributes is provided on real.de.

For example, if you want to add the attribute "material composition" to the file, the corresponding property must be named "material_composition". Create the new property in plentymarkets in the System » Item » Properties menu. The new property will then appear in the CSV file. The property must have the exact same name as the corresponding real.de attribute. In addition, you have to link the property to real.de.

bp real linking properties
Figure 1. real attribute name

Add the property to the item and enter the corresponding value. The information will then be displayed in the file.

A new column is added to the product.csv afterwards.

Note: If two properties have the same name, then the property with the lower ID will be overwritten. This way you can overwrite attributes which already exist by default (EAN, name etc.).

2. real.de: Integration of shipping groups

2.1. Real.de: Integration of shipping groups

2.1.1. What is the use of shipping groups?

On real.de, shipping groups are set up in the Händlereinstellungen » Versandeinstellungen [Seller settings » Shipping settings] section. With shipping groups, shipping costs can be calculated based on the country of delivery.

2.1.2. How to carry out the settings on real.de

Go to Händlereinstellungen » Versandeinstellungen [Seller settings » Shipping settings].

2.1.3. How to carry out the settings in plentymarkets

Select the client and go to System » Markets » real.de » Settings.

2.1.4. Which settings to carry out in plentymarkets

You have to carry out two settings in the Match shipping profiles section.

  1. Download the shipping groups from real.de by clicking on Update shipping groups.

  2. The shipping profiles which are released for real.de are listed on the left-hand side. On the right-hand side, you can select and match a real.de shipping group from the drop-down list.

bp real shipping profiles
Figure 4. Matching shipping profiles

2.1.5. Which shipping profiles can be matched?

Only shipping groups which are released for real.de are displayed. You can release shipping groups in the corresponding shipping profile in the System » Orders » Shipping » Settings » Tab: Shipping profiles menu by activating the order referrer.

bp real order referrer
Figure 5. Order referrer for the shipping profile

2.1.6. Step 1

Set up the shipping groups in the Händlereinstellungen » Versandeinstellungen section at real.de.

2.1.7. Step 2

Import the real.de shipping groups in the System » Markets » real.de » Settings menu in plentymarkets. To do so, click on Update shipping groups in the Match shipping profiles section.

2.1.8. Step 3

Match the real.de shipping groups with the desired plentymarkets shipping groups in the System » Markets » real.de » Settings menu.

2.1.9. Which shipping profile is matched?

If an item is linked to several shipping profiles with different shipping groups, then the shipping group of the shipping profile with the lowest category and the highest priority is assigned. The category and the priority of the shipping profile are set up in the System » Orders » Shipping » Settings » Tab: Shipping profiles menu in the Base tab of each shipping profile.

bp real priority category
Figure 6. Priority and category of a shipping profile

2.1.10. How to set up shipping profiles

If you only have a few shipping profiles and a simple structure, you do not need to carry out any particular settings. If you have to reproduce a complex structure with the shipping profiles, then you should create separate shipping profiles for the snychronisation of the shipping groups. Those shipping profiles should only be released for real.de. Additionally, you should not release any other shipping profiles for real.de. This may initially be a lot of work, but you will have a clear structure which facilitates any further tasks afterwards. Use the data format ItemParcelServicePreset to add the shipping profiles to your items afterwards. To use the data format ItemParcelServicePreset, the plentymarkets shipping profiles plugin must be installed. The data format ItemParcelServicePreset is available in the Data » Custom export menu.

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