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Quick start
Taking off
System requirements
Carrying out initial settings
Setting up a warehouse and supplier
Setting up the online store: Introduction
Setting up payment processing
Setting up shipping options
Setting up a catalogue of items
Booking stock
Designing your Ceres online store
Preparing order processing
Adding plugins to the system
Quick start eBay
Automating processes
Final steps
Videos
Overview
Basics
Welcome to plentymarkets
Omni-channel sales from one, central command centre
Item structure and import options
Let plentymarkets help you fulfil orders and ship packages
Personalisation
Introduction to personalisation
User accounts
Defining custom password rules for your staff members
Emails
Creating mailbox.org email accounts
Linking your email account with plentymarkets
Creating email templates
Template variables and if queries for emails
Automatically sending email templates
Accounting and invoicing
Locations - An introduction
Locations - Accounting
Set up your invoice
SEPA direct debit mandate
Managing numbers
Items
Item structure and import options
Mandatory settings and important item data
Use attributes to create different item variations
Create sales prices and price calculations for items
Creating an item
Item - Tab: Main variation
Item - Tab: Global
Creating categories
Inheritance
Order processing
Introduction: Order processing step-by-step
Configuring the settings
Using statuses to keep track of orders
Taking a glance at your order settings
Processing orders
Getting started with fulfilling orders
How do you deal with locked orders? Create a reversal document!
Quicklinks in your order overview
Fulfill your orders with a plentymarkets process
Shipping
Configuring shipping options
Creating and editing shipping profiles
Using tables of shipping charges
Putting it all together with an example: DPD UK
Returns and Cancellations
Return or cancellation? The path to great customer service
Cancelling orders
Customising your return settings
Manually creating returns
Automating returns
Compensating customers
Online store
Take the first step toward opening your online store!
Customising the look of your Ceres online store
eBay
eBay in three easy steps
Settings
Linking your eBay account to plentymarkets
Saving eBay business policies
Listings
Importing item and listing data from your eBay account
Manually creating eBay listings
Manually editing eBay listings
Starting, restarting and ending listings
Modifying several listings at once
Use layout templates to individualise your eBay listings
Processing and automating eBay returns
Plugins
Analysing your eBay sales activity
Creating sales promotions with the eBay Marketing plugin
Creating eBay promoted listings with the eBay Marketing plugin
Improving your ranking with the eBay SEO plugin
Import and reply to eBay feedback in your system
Amazon
Introduction to the Amazon module
Linking your Amazon account with plentymarkets
Items
Preparing items to be sold on Amazon
Adding custom fields to your item data with properties
Exporting items to Amazon
A guide to inventory file templates (flat files)
Orders
The difference between MFN and FBA
Fulfilling your own orders with MFN
Managing MFN returns
Setting up Amazon Prime as an MFN seller
Keeping track of your FBA orders
Having Amazon fulfil orders from any platform with multi-channel FBA
Automation
Introduction
Event procedures
Introduction to event procedures
Using event procedures to automatically fulfill orders
Event procedure for sending tracking URLs
Event procedure for adding free gifts
Processes
Installing plentyBase
Linking your printer to plentymarkets
Creating and starting processes
What are work steps?
What are procedures and sub-procedures?
Importing and exporting processes
Introduction to control elements in processes
Loop - The cyclical control element
Split - Sending processes down two different paths
Filter - Sift through input in a process
Dialogue - Letting employees decide how a process continues
Example process - Multi-order picking
Example process - Single order picking
Data transfer
Introducing ElasticSync
Basics
Using ElasticSync to import data
Manually importing a file one time
Automatically importing files
Extra features
Adding extra information to your sync
Trading one piece of information for another
Modifying the information in your sync
Case examples
Importing and exporting syncs
Creating items with variations
Importing order information
POS
Introduction
Setting up POS
Setting up your point of sale system
Installing the plentymarkets app and linking it to your POS system
Linking credit and debit card terminals to your POS system
Selling miscellaneous items that aren't in your system
Working with the app
Ringing up customers with the plentymarkets app
Booking cash deposits and withdrawals
Documenting your cash on hand
Creating Z reports
Plugins
Individualise system with plugins
Content and containers
Stock management
Setting up and managing storage locations
Basics
Assistants
Legal requirements
Procedural documentation
GDPR
Admin tasks
Your plentymarkets account
Managing user accounts
Setting up REST API
Changing state of development
FTP access
Working with plentymarkets
Customising the user account
Back end URLs
General functions
Boards
Tasks and calendars
Tags
Statistics
Managing statistics
Internal IDs in plentymarkets
EOL: End of software maintenance and provisioning
Items
Overview
Introducing the item structure
Items vs. Variations
What is inheritance?
Navigation and example items
Preparatory settings
Categories
Units
Attributes
Characteristics and properties
Manufacturers
Barcodes and labels
Sales prices and price calculation
Item images
Tags and flags
Creating a pattern for new variation numbers
Manually creating items
Use cases
Managing multipacks, item bundles and sets
Give-aways
Serial numbers
Modifying the default search behaviour
How items are displayed in the online store
Category isn’t visible
Item isn’t visible
Search function in the online store
Cross-selling
Store specials
Item templates in Callisto
Stock management
Overview
Setting up a warehouse
Managing incoming items
Managing reorders
Working with reorders
Managing backlog lists
Best Practices: Exporting reorder data
Managing stock
Carrying out redistributions
Taking stock
Booking items out
Practical example: Setting up a warehouse
Practical example: Correcting/Transferring/Deleting stock
CRM
Overview
Contacts
Sending emails
Using the ticket system
Sending newsletters
Orders
Overview
Basic settings
Managing orders
Accounting
Order documents
Overview
Invoices
Credit notes
Dunning letters
Delivery notes
Pick lists
Warehouse pick lists
Packing lists
Entry certificates
Return slips
Order referrer
Scheduler
Coupons
Package content list
Document archive
Payment
Overview
Managing payment methods
Managing payments
Managing bank details
Managing currencies
Payment providers
Old online store: PayPal
Old online store: PayPal PLUS
Old online store: ADU-Inkasso
Old online store: Amazon Pay
atriga
Old online store: BitPay
Old online store: ConCardis
Old online store: UPG
Old online store: ExperCash
Old online store: heidelpay
Old online store: Klarna
Old online store: Klarna Checkout
Old online store: Klarna Checkout UK
Old online store: Masterpayment
Old online store: mediafinanz
Old online store: Paymorrow
Old online store: Payolution
Old online store: PAYONE
Old online store: POSTPAY
Old online store: Saferpay
Old online store: Sage Pay
Old online store: Santander Consumer Bank
Old online store: Skrill
Old online store: SOFORT Überweisung
Old online store: Wirecard
Old online store: Worldpay
Fulfilment
Overview
Preparing the shipment
Using the shipping centre
Generating documents
eBay Fulfillment integration guide
FAQ: DHL
Practical example: DHL Shipping (Versenden)
FAQ: UPS
Data
Overview
Importing data
Importing data with ElasticSync
Sync types
Item
Attributes
Orders
Properties
Facets
Parts compatibility listing
Coupon codes
Manufacturer
Campaigns
Categories
Contacts, companies and addresses
Warehouse
Market listing
Characteristics
Newsletter recipient
Notes
Stock
Incoming items
Practical examples: ElasticSync
ASIN and ePID
Order items
Cross-selling links
Creating eBay properties
Creating parts compatibility listings
Importing new categories
Contact data
Adjusting storage locations
Creating listings
Client links
Characteristic links
Importing package numbers from shipping service providers
Creating variations
Exporting data
Elastic export
Best Practices: Elastic Export
FormatDesigner
Creating data formats with FormatDesigner
Format types
Item
Item images
Attribute
Categories
Manufacturers
Orders
Order items
Warehouses
Stock
Contacts
Newsletter Recipient
Properties
Best Practices: Drop shipping and Elastic export
Managing catalogues
Data log
Data cleansing
Database backup
Change history
Report
Managing reports
Data formats
accountContacts
accounts
categories
feedbacks
itemManufacturer
itemVariationSuppliers
itemVariations
orderDocuments
orderItemAmounts
orderItemProperties
orderItems
orderProperties
orders
orderStatuses
paymentOrderRelations
payments
properties
propertyRelations
stockManagementStock
stockManagementStockMovements
stockManagementWarehouses
tagRelations
tags
users
Old: API log
Old: Dynamic data exchange
Exporting data with the dynamic export
Importing data with the dynamic import
Data formats
Attribute
Campaign
CampaignCoupon
CampaignCouponContact
Category
CreditNote
CampaignCouponOrder
Customer
CustomerNewsletter
CustomerNote
CustomerProperty
CustomerPropertyLink
EbayTitleMatch
EbayPartsFitment
Facet
FacetReference
IncomingItems
Item
ItemImage
ItemImageName
ItemImageReference
ItemListingMarket
ItemListingMarketEbay
ItemListingMarketHistory
ItemListingMarketHood
ItemListingMarketRicardo
ItemListingMarketText
Order
OrderComplete
OrderItems
OrderListForFulfillment
Producer
SerialKeys
Stock
StockMovement
Variation
VariationAdditionalSKU
VariationBarcode
VariationBundle
VariationCategories
VariationMarketLink
VariationSalesPrice
VariationSKU
VariationSupplier
VariationWarehouse
Warehouse
Online store
Setting up your Ceres online store
Setting up IO
Setting up the ShopBuilder
Managing feedbacks
Setting up clients
Best Practices: Ceres
Reference
Updating themes to Ceres 3.0
Image sizes in Ceres
ElasticSearch result fields
Old: CMS & Callisto online store
Online store
Extras
AddressDoctor
BeezUP
bit.ly
Cliplister
Customer feedback
econda
eKomi
Elmar
etracker
Facebook
Faceted search
Family card Hesse
FINDOLOGIC
Händlerbund
IT-Recht Kanzlei
Janolaw
Language packages
Lionbridge
Live shopping
picalike
Protected Shops
Social Media
Sweepstakes
Testberichte.de
Treepodia
Trusted Shops
Twenga
Twitter
Universal Analytics
YOOCHOOSE
Item layouts
Item sorting
Order process
CMS
Multilingual online store
My account
Modules
CMS syntax
Markets
Overview
Amazon
Setting up Amazon
Best practice: Item data export
Best practice: Error Request is throttled
Best practice: Manually generating reports for FBA orders and returns
Best practice: MFN order import
Best practice: Amazon Prime
Best practice: Using Amazon’s VAT calculation service VCS
eBay
Setting up eBay
Best practice: Activating listings
Best practice: Use out of stock-option
FAQ
bol.com
Cdiscount
Check24
Etsy
Flubit
Fruugo
Hood
idealo Checkout
Setting up idealo
Best practice: idealo
Kauflux
Mercateo
Neckermann.at
Setting up Neckermann.at
Best practice: Neckermann.at
OTTO
OTTO
OTTO market
PIXmania
Netto
Rakuten
Setting up Rakuten
Best practice: Rakuten
real.de
Setting up real.de
Best practice: Integration of shipping groups
Best practice: Linking properties to attributes
REWE
ricardo.ch
Shopgate
Yatego
Zalando
The plentymarkets app
Overview
Installation and setup
App functions
Searching for items, customers and orders
Key performance indicators
Mobile inventory management system
Box picking
Receiving goods and redistributing stock
Reshelving items
Stocktaking
Point of sale system
Overview
Demo mode
Integrating POS
POS for POS users
Plugins
Introducing plugins
Adding plugins to the system
Installing added plugins
Configuring installed plugins
Updating installed plugins
Removing installed plugins
FAQ: Plugins
Developers guide
Automation
Overview
Procedure manager
Event procedures
Practical example: Procedure manager and event procedures
Processes
Installing plentyBase
Managing printers
Setting up processes
Running processes
Work steps
Procedures/control elements
Sub-procedures
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real.de
real.de
Welcome to the topic real.de. The following information is available:
Setting up real.de
Best practice: Integration of shipping groups
Best practice: Linking properties to attributes
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