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Best practice: Rakuten

1. Setting up the item export

This best practice teaches you how to set up the item export for Rakuten. This is done with the elastic export.

Instructions

Step 1

Download the plugins Elastic export and RakutenDE from the plentyMarketplace for 0.00 EUR. Log in with the same access data that you also use for the Service Center. If you do not know your access data, go to Start » plentymarkets account » Service Center to view your email address and your password.

Step 2

Install the plugins. Pay attention to the following guide.

Wie installiere ich ein Plugin? (Please note that this guide is currently only available in German.)

Step 3

Create an elastic export for each of your Rakuten.de accounts. To do so, go to Data exchange » Elastic export. Wie installiere ich ein Plugin? (Please note that this guide is currently only available in German.)

The following settings should be carried out to replicate the old logic:

  1. Settings

    • Format: RakutenDE-plugin

    • File name: e.g. Rakuten.csv (The file name must have the ending “.csv.”!)

    • Token: Click on Generate token to generate the token. The token is automatically added to the format’s URL. It is a token for authentication.

  2. Item filters

    • Filter “Active”: Select Active.

    • Filter “Markets”: Select Rakuten.de. Important! The name may differ. Go to Setup » Orders » Order referrer and check if the name was changed.

    • Filter “Client” (optional): Select the client. It must be the same client that you selected in the Setup » Markets » Rakuten.de menu for the option Client (store) assignment for this account.

  3. Format settings

    • Setting “Client”: Select the client. It must be the same client that you selected in the Setup » Markets » Rakuten.de menu under the option Client (store) assignment for this account.

    • Setting “Order referrer” The same as the item filter Markets.

    • Setting “Account”: If you have more than one account, select the appropriate account.

    • Setting “Overwrite item availability”: Place a check mark next to the option overwrite and enter a permitted value for Rakuten in the item availability fields, for example 0, 3, 5 or 7.

    • Setting "Item filter": Add the prices filter and select the option with price.

Except for item availability, all settings can be changed, for example to exclude further items from the export by using the item filters.

You can check the content of the file by downloading the file.

Step 4

Use the elastic export’s URL to set up the import of the file in the Rakuten.de seller section. If you have little or no experience, contact the Rakuten support team to help you set up a schedule.

The setup is now completed.

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