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Netto

Netto Marken-Discount  offers various products from different product categories, such as food, toiletries, household items, gardening and leisure equipment.

1. Registering with Netto eStores

Before setting up Netto eStores in your plentymarkets system, you have to register with Netto eStores. Contacts for the registration:
florian.lang@netto-online.de
cedric.schauer@netto-online.de

Item export with product XML 4.0

plentymarkets transfers item data with the product XML 4.0 to Netto eStores GmbH. Inform Netto eStores about this when registering. Otherwise, your items cannot be exported.

2. Setting up Netto eStores in plentymarkets

In order to sell items on Netto Marken-Discount, you have to set up the market in plentymarkets. To do so, proceed as described below.

Setting up Netto Marken-Discount in plentymarkets:

  1. Go to Setup » Markets » Netto eStores.
    → The Settings tab opens.

  2. Carry out the settings. Pay attention to the explanations given in Table 1.

  3. Save () the settings.

Table 1. Settings for Netto Marken-Discount
Setting Explanation

Activate the automatic data exchange

Select Yes to activate the automatic data exchange or No to deactivate the data exchange.
If you select Yes, the stock synchronisation, the item export, and the order import are activated.

Activate item export

Select Yes to activate the automatic item export or No to deactivate it.

Activate stock update

Select Yes to activate the automatic stock update or No to deactivate it.

Sales partner information

Supplier number

Enter the supplier number that you received from Netto eStores.

Item settings

Item name

Select the item name that is transferred to Netto eStores.

Variation name

Select the variation name that is transferred to Netto eStores.

  • Variation name = The variation name is transferred.

  • Add attribute values of the variation = The attribute values are added to the variation name, separated by space (example: “T-Shirt red XL”).

Short item description

Select the short item description that is transferred to Netto eStores.

Item description

Select the item description that is transferred to Netto eStores.

Image position for energy label

Enter the image’s position number if the energy label was not uploaded to the energy label characteristic but saved as an item image instead. For further information about the energy label, refer to the Creating energy efficiency characteristics chapter.

Quantity for items that are not limited to the stock

For items with the setting no limitation, the maximum amount of the real stock and the quantity defined here is transferred.
Example: Setting 0, net stock 8\. plentymarkets transfers 8.
Items with the Limited to net stock setting are not taken into consideration.

Quantity for items not limited to stock, if stock is 0

Enter a number that you would like to transfer as the stock quantity for items that are not limited to stock, if the stock is 0.

Standard delivery time

Enter the average delivery time in days.

Item delivery time 1 - 10

Enter the average delivery time in days for the item availabilities 1-10.
Important: Note that you can only enter exact values (time periods, e.g. 2-3, are not possible).

Standard commission in percent

Enter the commission value that you agreed on with Netto eStores.

Default shipping costs

Enter the shipping costs in Euro. The value entered is used as default shipping costs for all items.

Price for purchase price/sales price model

Select a price for the purchase price/sales price model. You can select all prices that are released for Plus.de. If the selected price is saved for all variations of an item, then the price is exported as purchase price for Netto eStores. Otherwise, the commission rate that is saved for the Standard commission in percent setting is exported.
Important: The price selected here must not be the sales price because in this case, no price will be exported for the purchase price/sales price model.

Order settings

Minimum order quantity

Enter a number of items if you want to define a minimum order quantity.

Maximum order quantity

Enter a number of items if you want to define a maximum order quantity.

Item names in order items

Select whether the item name in the order items should be taken from Netto eStores or from your plentyShop.

SFTP settings

User name

Enter the user name that you received from Netto eStores.
Only change the purchase price/sales price after contacting the sales channel

Only change the settings for the options Standard commission in percent and Price for purchase price/sales price model after contacting the sales channel. Netto eStores recommends to use a commission model with the commission rate agreed upon with Netto eStores as default.

Connecting to this market allows for the following automatic processes to take place:

  • daily item export

  • daily price synchronisation

  • hourly stock synchronisation

  • hourly order import

Requirements for items at Netto

Check Netto’s product checklist prior to listing items on Netto. This list is provided by Netto eStores and refers to Netto’s product data terminology.

You can download the checklist as PDF file here: Checkliste Produktpflege  (Currently only available in German.)

3. Activating the order referrer

An order referrer tags an order with the sales channel on which the order was generated. You also need to activate the order referrer in order to link items, characteristics etc. with Netto Marken-Discount. Go to Setup » Orders » Order referrer to activate the order referrer.

Activating the order referrer for Netto Marken-Discount:

  1. Go to Setup » Orders » Order referrer.

  2. Activate the options Netto and plus.de.

  3. Save () the settings.

Also activate the order referrer plus.de

Always activate the order referrer plus.de as well. This is to ensure a proper operation.

4. Setting the variation availability

You need to activate the variations that you want to sell on Netto. This is done in the Availability tab of a variation within the Item » Edit item » [Open item] » [Open variation] menu.

Making a variation available for Netto:

  1. Go to Item » Edit item » [Open item] » [Open variation].
    → The tab Settings of the variation is shown.
    Tip: To sell all variations of an item on Netto, carry out the settings for the item’s main variation. This activates the availability of all variations of the item.

  2. In the Availability area, activate the option Active.

  3. Click on the Availability tab.

  4. In the Markets area, click in the selection field.
    → A list of all available markets is displayed.

  5. Activate the option Netto.

  6. Activate the option Web API.

  7. Click on Add ().
    → The market is added.

  8. Save () the settings.
    → The variation is available for Netto.

The variation group function allows you to edit several variations at once. You select the variations that you want to edit.

Making several variations available for Netto using the variation group function:

  1. Go to Item » Edit item.

  2. Set the filter Table type to Variations.

  3. Choose additional filters on the left if needed and click on Search ().

  4. Select () the variations to be edited from the overview on the right.

  5. Click on Variation group function.
    → The Variation group function window opens.

  6. Navigate to the area Market availability.

  7. Activate the checkbox to the left of the option Netto.

  8. Activate the checkbox to the right of the option Netto.

  9. Activate the checkbox to the left of the option Web API.

  10. Activate the checkbox to the right of the option Web API.

  11. Navigate to the area Availability.

  12. Activate the checkbox to the left of the option Active.

  13. Activate the checkbox to the right of the option Active.

  14. Click on Execute to apply the settings.

Batch processing allows you to edit several variations at once. You use filters to limit which variations are edited.

Making several variations available for Netto using batch processing:

  1. Go to Item » Batch processing.

  2. Click on the tab Variations in the upper left corner.

  3. Use the filters on the left to specify which variations should be processed.

  4. Navigate to the area Market availability.

  5. Activate the checkbox to the left of the option Netto.

  6. Activate the checkbox to the right of the option Netto.

  7. Activate the checkbox to the left of the option Web API.

  8. Activate the checkbox to the right of the option Web API.

  9. Navigate to the area Availability.

  10. Activate the checkbox to the left of the option Active.

  11. Activate the checkbox to the right of the option Active.

  12. Click on Apply to apply the settings to the variations.

5. Optional: Saving SKU

SKU are generated automatically when your variations are exported. However, you can also save market specific SKU for variations that you want to sell on this market instead.

  1. Go to Item » Edit item » [Open item] » [Open variation] » Tab: Settings.

  2. Click on the Availability tab.

  3. In the SKU area, click on Add ().
    → The New SKU window opens.

  4. Select the referrer Plus.de.
    Tip: The referrer Plus.de also covers the market Netto Marken-Discount when you add SKUs.

  5. Enter the SKU.

  6. Click on Add ().
    → The SKU is saved and displayed.

Only the most important settings for the import are described here. Is this your first time working with the import tool? Then get familiar with how data imports work in plentymarkets first.

  • Create a CSV file with at least the columns described in Table 2.

  • Create an import with the following settings:

    • Select the type Item.

    • Select the matching field Variation ID.

    • Map the plentymarkets data fields as described in Table 2.

Table 2. Recommended columns of the import file
Column in CSV file Explanation plentymarkets data field for mapping

Variation ID

Enter the variation ID in this column.

Variation ID

Market ID

Enter the referrer ID 131 in this column.

SKU > Marketplace ID

Account ID

This market does not require a marketplace account. As such, enter the number 0 in this column.

SKU > Marketplace ID

SKU

Enter the SKU that you want to save for the variation for this market in this column.

SKU > SKU

6. Defining a sales price

Proceed as described below to define a sales price for the order referrer Netto. The order referrer Plus.de has to be activated at the sales price to make sure that the price is exported during the item export.

Activate multiple order referrers

For the market Netto, we recommend to define a sales price with the order referrers Plus.de and Netto. This is to ensure that the price is included in the item export and order import.

Defining a sales price for Netto Marken-Discount:

  1. Go to Setup » Item » Sales prices » [Open sales price] » Tab: Settings.

  2. Activate the order referrers Plus.de and Netto.

  3. Save () the settings.

7. Setting the Show unit price-option

It is mandatory to specify whether items that you would like to sell on Netto have a unit price. Go to Item » Edit item » [Open item] » [Open variation] » Variation tab: Settings and activate the Show unit price option to indicate that an item needs to have a unit price. If you do not activate the Show unit price *option, then *nein (no) is transferred. This indicates that the item does not need an obligatory unit price.

Activating the Show unit price-option:

  1. Go to Item » Edit item » [Open item] » [Open variation] » Variation tab: Settings.

  2. In the Dimensions area, activate the option Show unit price.
    → The filter attribute Grundpreispflicht (Mandatory unit price) is set to ja (yes) when exporting the XML file.

As an alternative, you can create a characteristic for mandatory unit prices. This characteristic overwrites the setting for the Show unit price option. For further information, refer to the Creating the characteristic Mandatory unit price chapter.

8. Activating the payment method

As soon as an active account for Netto Marken-Discount exists, the payment method Netto.de is automatically available in your plentymarkets system. No separate configurations are needed for this. You just need to permit the payment method in one or more customer classes.

Permitting the payment method in a customer class:

  1. Go to Setup » CRM » Classes.

  2. Open the customer class for which you want to permit the payment method.

  3. For the setting Permitted payment methods, activate the option Netto.de.

  4. Save () the settings.

9. Linking categories

You need to create category links in order for your items to be displayed on the market Netto Marken-Discount. Netto eStores will send you the necessary Netto Marken-Discount category IDs. Proceed as follows to create category links for your items to be displayed in the categories on Netto.

Linking categories:

  1. Go to Setup » Markets » Netto eStores.

  2. Click on the Activate categories tab.

  3. Enter the category ID that best matches your plentymarkets categories in the Netto category link column.
    Tip: The category IDs of the markets can be found in the category files that you have received from Netto eStores.

  4. Activate the categories.

  5. Save () the settings.

10. Creating characteristics

Use characteristics to link specific item details to your items which are required to set up Netto Marken-Discount. If needed, you can save commissions and category links that differ from the default settings saved for the items. Moreover, you transfer item information to the markets with the help of characteristic filters and determine criteria for the item search on the markets.

As described in the Linking categories chapter, go to Setup » Markets » Netto eStores and save the standard category links in the Activate categories tab. If you want to link specific items to a different category, use the characteristic Item category link for Netto.

Creating a characteristic:

  1. Go to Setup » Item » Characteristics.

  2. Click on the New characteristic tab.

  3. Enter the name into the Name (internal) field.

  4. Select the Text characteristic type.

  5. From the drop-down list Netto eStores property, select the property Item category link for Netto Marken-Discount.

  6. Save () the settings.

10.1. Setting commission rates saved for an item

Go to Setup » Markets » Netto eStores to save a standard commission rate for the market. You can save a different commission rate for each item because different commissions may apply to particular Netto eStores item classes. To do so, use the characteristic Commission in percent. This setting has a higher priority than the standard provision. Make sure to coordinate this percentage value with Netto eStores in advance.

Creating a characteristic:

  1. Go to Setup » Item » Characteristics.

  2. Click on the New characteristic tab.

  3. Enter the name into the Name (internal) field.

  4. Select the Text characteristic type.

  5. Select the Netto eStores ch Commission in percent from the drop-down list.

  6. Save () the settings.

Characteristics: Filter

Filters for Netto eStores have two functions: First, they are used to transfer item information to Netto eStores and second, items can be found with filters for Netto eStores. After having selected a filter, another drop-down list is displayed. Select the filter characteristic that you want to link to the item.
Note: The characteristic Energy efficiency is only available for the market Netto eStores.

10.2. Creating the characteristic energy efficiency

To comply with EU regulations on energy efficiency that came into force on 1 January2015, you have to provide information on the energy efficiency of certain items to sell them on Neckermann. In addition, you have to make product data sheets available to potential buyers of these items. To do so, create the following characteristics and link these characteristics to the items that you want to sell on Netto Marken-Discount:

  • Energy efficiency class
    Characteristic type: No
    Note: You need one characteristic for each energy efficiency class.

  • Energy label
    Characteristic type: File
    File format: e.g. JPG or PNG (image format)

  • Product data sheet
    Characteristic type: File
    File format: PDF

Creating and linking the characteristic Energy efficiency class

Creating the characteristic energy efficiency class:

  1. Go to Setup » Item » Characteristics.

  2. Click on the New characteristic tab.

  3. Enter the name into the Name (internal) field.

  4. Select the characteristic type No.

  5. From the drop-down list Netto eStores characteristic, select the option Energy efficiency.
    → A drop-down list opens.

  6. Select a energy efficiency class.

  7. Save () the settings.
    Note: You need one characteristic for each energy efficiency class.

Linking characteristic for energy efficiency class to an item:

  1. Go to Item » Edit item.

  2. Open the item.

  3. Click on the Characteristics tab.

  4. Activate the characteristic with the correct Energy efficiency class for the item.

  5. Save () the settings.
    → The characteristic is shown in the list.

Creating and linking a characteristic for Energy label

Creating a characteristic for energy label:

  1. Go to Setup » Item » Characteristics.

  2. Click on the New characteristic tab.

  3. Enter the name into the Name (internal) field.

  4. Select the characteristic type File.

  5. From the drop-down list Netto eStores characteristic, select the option Energy label.

  6. Save () the settings.

Linking characteristic for energy label to an item:

  1. Go to Item » Edit item.

  2. Open the item.

  3. Click on the Characteristics tab.

  4. Activate the Energy label characteristic that you created.

  5. Save () the settings.
    → The characteristic is shown in the list.

  6. Click on Upload files.

  7. Navigate to the folder where the energy label is saved.
    Tip: The energy label must be an image file (for example JPG or PNG).

  8. Double-click on the file of the energy label.
    → The energy label is uploaded.

  9. Save () the settings.

Or: Instead of saving the file to the characteristic, you can save the energy label in the Images tab of the item.

Saving the energy label as an image:

  1. Go to Item » Edit item.

  2. Open the item.

  3. Click on the Images tab.

  4. Add the image file of the energy label either via Select files or via the drag & drop function.

  5. Decide on a consistent image position for all energy labels.

  6. Enter this image position for the image.

  7. Save () the settings.

  8. Go to Setup » Markets » Netto eStores.

  9. In the Settings tab, enter the image’s position number into the Image position for energy label field.

  10. Save () the settings.

Creating and linking a characteristic for Product data sheet

Creating a characteristic for product data sheet:

  1. Go to Setup » Item » Characteristics.

  2. Click on the New characteristic tab.

  3. Enter the name into the Name (internal) field.

  4. Select the characteristic type File.

  5. From the drop-down list Neckermann.at EP characteristic, select the option Product data sheet.

  6. Save () the settings.

Linking characteristic for product data sheet to an item:

  1. Go to Item » Edit item.

  2. Open the item.

  3. Click on the Characteristics tab.

  4. Activate the Product data sheet characteristic that you created.

  5. Save () the settings.
    → The characteristic is shown in the list.

  6. Click on Upload files.

  7. Navigate to the folder where the product data sheet is saved.
    Tip: Upload the product data sheet as a PDF file.

  8. Double-click on the file of the product data sheet.
    → The product data sheet is uploaded.

  9. Save () the settings.

10.3. Creating the characteristic Mandatory unit price

If you do not use the Show unit price option to indicate that items need a mandatory unit price (see the Setting the Show unit price-option chapter for further information), you can use a characteristic to indicate that items need to have a unit price. This characteristic overwrites the setting for the Show unit price option.

Go to Setup » Item » Characteristics to create a characteristic for mandatory unit prices.

Creating a characteristic for mandatory unit prices:

  1. Go to Setup » Item » Characteristics.

  2. Click on the New characteristic tab.

  3. Enter the name into the Name (internal) field.

  4. Select the characteristic type File.

  5. Select Free text from the Netto eStores characteristic drop-down list.
    → An input field is shown.

  6. Enter Mandatory unit price into the text box.

  7. Save () the settings.

  8. In the selection area, add the selection values yes and no one after another and Save () the settings.

Then link the Mandatory unit price characteristic in the Characteristics tab of a Netto eStores item as described below.

Linking the mandatory unit price-characteristic to a Netto eStores item:

  1. Go to Item » Edit item.

  2. Open the item.

  3. Click on the Characteristics tab.

  4. Activate the Mandatory unit price characteristic that you created.

  5. Save () the settings.
    → The characteristic is linked to the item and can be viewed in the Characteristics area.

  6. From the drop-down list Selection, select Yes or No, depending on whether or not the item needs a unit price.

  7. Save () the settings.

11. Automatically sending shipping confirmations

Set up an event procedure to automatically send shipping confirmations to Netto eStores when the outgoing items have been booked. The shipping confirmation is automatically sent to Netto eStores when the order changes its status to [7] Outgoing items booked. After that, Netto eStores informs the buyer about the shipment of the item.

Event procedures for GartenXXL

The markets GartenXXL.de and GartenXXL.at closed 28 November 2019. However, you can still set up event procedures with the order referrers GartenXXL.de and GartenXXL.at to send order status changes.
Setting up an event procedure

  1. Go to Setup » Orders » Events.

  2. Click on Add event procedure ().
    → The Create new event procedure window opens.

  3. Enter a distinct Name for the event procedure.

  4. Select the Event according to [event-procedure-shipping-confirmation].

  5. Save () the settings.

  6. Carry out the further settings according to [event-procedure-shipping-confirmation].

  7. Activate the option Active ().

  8. Save () the settings.

Table 3. Event procedure for automatically sending shipping confirmations to Netto eStores
Setting Option Selection

Event

Order change: Outgoing items booked

Filter 1

Order > Order type

Order

Filter 2

Order > Referrer

Netto, GartenXXL.de and GartenXXL.at

Procedure

Shipping > Send shipping confirmation to Netto eStores

12. Automatically sending cancellations

Set up an event procedure to automatically send cancellations to Netto eStores.

Event procedures for GartenXXL

The markets GartenXXL.de and GartenXXL.at closed 28 November 2019\. However, you can still set up event procedures with the order referrers GartenXXL.de and GartenXXL.at to send order status changes.
Setting up an event procedure

  1. Go to Setup » Orders » Events.

  2. Click on Add event procedure ().
    → The Create new event procedure window opens.

  3. Enter a distinct Name for the event procedure.

  4. Select the Event according to [event-procedure-cancellations].

  5. Save () the settings.

  6. Carry out the further settings according to [event-procedure-cancellations].

  7. Activate the option Active ().

  8. Save () the settings.

Table 4. Event procedure for automatically sending cancellations to Netto eStores
Setting Option Selection

Event

Order change: Status changew > [8] Cancelled

Filter 1

Order > Order type

Order

Filter 2

Order > Referrer

Netto, GartenXXL.de and GartenXXL.at

Procedure

Payment methods > Send cancellation to Netto eStores

13. Automatically sending returns

Set up an event procedure to automatically send returns to Netto eStores.

Event procedures for GartenXXL

The markets GartenXXL.de and GartenXXL.at closed 28 November 2019\. However, you can still set up event procedures with the order referrers GartenXXL.de and GartenXXL.at to send order status changes.
Setting up an event procedure

  1. Go to Setup » Orders » Events.

  2. Click on Add event procedure ().
    → The Create new event procedure window opens.

  3. Enter a distinct Name for the event procedure.

  4. Select the Event according to [event-procedure-return].

  5. Save () the settings.

  6. Carry out the further settings according to [event-procedure-return].

  7. Activate the option Active ().

  8. Save () the settings.

Table 5. Event procedure for autmatically sending returns to Netto eStores
Setting Option Selection

Event

Order generation: New return

Filter 1

Order > Order type

Return

Filter 2

Order > Referrer

Netto, GartenXXL.de and GartenXXL.at

Procedure

Return > Send return to Netto eStores

14. Automatically cancelling unpaid orders in plentymarkets after 30 days

Orders which have not been paid are automatically cancelled at Netto Marken-Discount after 30 days. Use the procedure manager to set up a procedure in order to automatically cancel unpaid Netto Marken-Discount orders in your plentymarkets system after 30 days. This way, reserved stock is released again.

Setting up a procedure:

  1. Go to Setup » Orders » Procedures » Tab: New procedure.

  2. Click on the Settings tab.

  3. Select the option Active.

  4. Select a time at which the procedure is to be carried out from the Execute every day at drop-down list.
    Tip: We recommend selecting 24:00 o’clock for this procedure.

  5. Enter a name.

  6. Click on the Filter tab.

  7. Select the filters according to Table 6.

  8. Click on the Procedure tab.

  9. Select a status from the Change order status drop-down list, for example [8.1] Cancelled by customer.
    Tip: Select a status for the Change order status procedure that you saved within Setup » Orders » Settings for the Status of cancelled orders (No reservation of stocks) option to cancel reservations. Neither select a status that triggers an event procedure which reports cancellations to Netto eStores.

  10. Save () the settings.
    → The procedure is created and displayed in the Procedures tab.

Table 6. Filters for the procedure for automatically cancelling unpaid orders after 30 days
Filter Selection

Status

[3] Waiting for payment

Order type

Order

Incoming order

30 days ago

Order referrer

Net

15. Setting up order documents

The following information only applies to delivery notes and return labels for Netto Marken-Discount. It does not apply to other markets.

  • Invoices are sent by Netto:

    • Netto Marken-Discount sends the invoice to the customer. You will receive the customer’s delivery address from Netto but not the customer’s invoice address. The delivery address supplied by Netto Marken-Discount is saved as the delivery and invoice address in plentymarkets. You send the items to this address.

  • External order number and external customer number are shown by default:

    • The external order number and the external customer number are mandatory on documents that belong to orders with the referrer Netto. You can normally hide these entries by selecting NO in the Template tab’s Optional elements in the stock unit table area of the Setup » Client » [Select client] » Locations » Germany (standard) » Documents » Delivery note and/or Return label menu.
      For Netto Marken-Discount, the external order number and the external customer number are not hidden, even if you select the option NO here.

  • Note will be hidden:

    • The text that you can save in the Note field in the Template tab’s Optional elements in the stock unit table area of the Setup » Client » [Select client] » Locations » Germany (standard) » Documents » Delivery note and/or Return label menu is hidden on documents that belong to the referrer Netto. This is required by Netto eStores.

You need specific delivery notes and return slips for Netto Marken-Discount. This chapter describes how you set up PDF templates for delivery notes and return slips. This information is structured as follows:

15.1. Preparing delivery notes

For delivery notes for Netto Marken-Discount orders, the PDF template that Netto Marken-Discount provides has to be used. How you create layout templates in plentymarkets is described in the Orders area of the manual. We only describe how you upload the PDF template here. Expand the screenshot to see what delivery notes for Netto Marken-Discount need to look like.

Screenshot of the delivery note layout
Delivery note

15.2. Uploading a PDF template for delivery notes

For delivery notes for Netto Marken-Discount orders, the PDF template that Netto Marken-Discount provides has to be used. Proceed as described below to upload a PDF template for delivery notes to plentymarkets.

Uploading a PDF template for delivery notes:

  1. Download the PDF template for Netto Marken-Discount delivery notes and save it on your computer:

  2. Go to Setup » Client » Select client » Locations » Location: Germany » Documents » Delivery note.

  3. Click on the tab PDF template.

  4. Click on Add template.
    → The editing window Upload new PDF template opens.

  5. From the drop-down list Payment method, select the option Netto.de.

  6. Optional: Can’t find the payment method Netto.de in the drop-down list?

    1. Go to Setup » Orders » Settings.

    2. For the setting Show inactive plugin payment methods, select the option Yes.

    3. Save () the setting.

  7. In the drop-down list Language, select the option de.

  8. In the line Template, click on Choose template file.

  9. Select the PDF template for Netto Marken-Discount delivery notes.

  10. Click on Upload template ().
    → The template is uploaded.

  11. Adjust the layout of the delivery notes based on Netto Marken-Discount’s requirements. You can find information on how to do this in the Orders area of the manual.

15.3. Preparing return slips

For return slips for Netto Marken-Discount orders, the PDF template that Netto Marken-Discount provides has to be used. In addition, the return instructions specified by Netto Marken-Discount must be present on the document.

How you create layout templates in plentymarkets is described in the Orders area of the manual. We only describe how you upload the PDF template and enter the return instructions here. Expand the screenshot to see what return slips for Netto Marken-Discount need to look like.

Screenshot of the return slip layout
Return slip

Prepare return slips in two steps:

The steps are described below.

15.4. Uploading a PDF template for return slips

For return slips for Netto Marken-Discount orders, the PDF template that Netto Marken-Discount provides has to be used. Proceed as described below to upload a PDF template for return slips to plentymarkets.

Uploading a PDF template for return slips:

  1. Download the PDF template for Netto Marken-Discount return slips and save it on your computer.

  2. Go to Setup » Client » Select client » Locations » Location: Germany » Documents » Return slip.

  3. Click on the tab PDF template.

  4. Click on Add template.
    → The editing window Upload new PDF template opens.

  5. From the drop-down list Payment method, select the option Netto.de.

  6. Optional: Can’t find the payment method Netto.de in the drop-down list?

    1. Go to Setup » Orders » Settings.

    2. For the setting Show inactive plugin payment methods, select the option Yes.

    3. Save () the setting.

  7. In the drop-down list Language, select the option de.

  8. In the line Template, click on Choose template file.

  9. Select the PDF template for Netto Marken-Discount return slips.

  10. Click on Upload template ().
    → The template is uploaded.

  11. Adjust the layout of the return slips based on Netto Marken-Discount’s requirements. You can find information on how to do this in the Orders area of the manual.

15.5. Inserting return instructions for return slips

Return instructions specified by Netto Marken-Discount must be present on all return slips. Proceed as described below to enter these return instructions.

Inserting return instructions for return slips:

  1. Expand the info box “Text: Return instructions for return slips” below.

  2. Copy the text to the clipboard.

  3. Go to Setup » Client » Standard » Locations » Germany » Documents » Return slip » Tab: Template.

  4. Scroll down to the area Optional elements below stock unit table, to the setting Payment instruction.

  5. Find a field that does not contain any payment instructions.

  6. From the drop-down list Payment method of this field, select the option Netto.de.

  7. Copy the return instructions to the field.

  8. Replace the example test for Rücksendeadresse with the address details of your company.

  9. If necessary, adjust the layout.

  10. Save () the settings.

Text: return instructions for return slips

Wenn Sie Ware an uns zurücksenden möchten, füllen Sie bitte diesen Rücksendeschein aus und legen ihn dem Paket bei. Senden Sie Ihre Retoure an die angegebene Rücksende-Adresse.

Retourengrund:

Sonstiges …​.09
Gefällt nicht …​.10
Falscher Artikel …​.11
Falsche Größe …​.12
Falsche Farbe …​.13
Zu spät geliefert …​.14
Artikel defekt …​.20
Qualitätsmangel …​.21

Kundenwunsch:

Neulieferung des Artikels …​.A
Widerruf: Ausgleich Kundenkonto …​.B
Reparatur erwünscht …​.C

Rücksende-Adresse:

NeS GmbH - Netto Digital Retouren
c/o Testlieferant für Testzwecke
Straße Hnr.
PLZ Ort

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