Netto

Netto Marken-Discount offers various products from different product categories, such as food, toiletries, household items, gardening and leisure equipment.

1. Registering with Netto eStores

Before setting up Netto eStores in your plentymarkets system, you have to register with Netto eStores. Contacts for the registration:
alina.glomp@netto-online.de
Christian.Mertens@netto-online.de
Katrin.Beer@netto-online.de

Item export with product XML 4.0

plentymarkets transfers item data with the product XML 4.0 to Netto eStores GmbH. Inform Netto eStores about this when registering. Otherwise, your items cannot be exported.

2. Setting up Netto eStores in plentymarkets

In order to sell items on Netto Marken-Discount, you have to set up the markets in plentymarkets. To do so, proceed as described below.

Setting up Netto Marken-Discount in plentymarkets:

Go to Setup » Markets » Netto eStores.
→ The Settings tab opens.
Carry out the settings. Pay attention to the explanations given in Table 1.
Save () the settings.

Table 1. Settings for Netto Marken-Discount
Setting	Explanation
Activate the automatic data exchange	Select Yes to activate the automatic data exchange or No to deactivate the data exchange. If you select Yes, the stock synchronisation, the item export, and the order import are activated.
Activate item export	Select Yes to activate the automatic item export or No to deactivate it.
Activate stock update	Select Yes to activate the automatic stock update or No to deactivate it.
Sales partner information
Supplier number	Enter the supplier number that you received from Netto eStores.
Item settings
Item name	Select the item name that is transferred to Netto eStores.
Variation name	Select the variation name that is transferred to Netto eStores. Variation name = The variation name is transferred. Add attribute values of the variation = The attribute values are added to the variation name, separated by space (example: “T-Shirt red XL”)
Short item description	Select the short item description that is transferred to Netto eStores.
Item description	Select the item description that is transferred to Netto eStores.
Image position for energy label	Enter the image’s position number if the energy label was not uploaded to the energy label property but saved as an item image instead. See the Creating the property energy efficiency chapter for details on energy labels.
Quantity for items that are not limited to the stock	For items with the setting no limitation, the maximum amount of the real stock and the quantity defined here is transferred. Example: Setting 0, net stock 8\. plentymarkets transfers 8. Items with the Limited to net stock setting are not taken into consideration.
Quantity for items not limited to stock, if stock is 0	Enter a number that you would like to transfer as the stock quantity for items that are not limited to stock, if the stock is 0.
Standard delivery time	Enter the average delivery time in days.
Item delivery time 1 - 10	Enter the average delivery time in days for the item availabilities 1-10. Important: Note that you can only enter exact values (time periods, e.g. 2-3, are not possible).
Standard commission in percent	Enter the commission value that you agreed on with Netto eStores.
Default shipping costs	Enter the shipping costs in Euro. The value entered is used as default shipping costs for all items.
Price for purchase price/sales price model	Select a price for the purchase price/sales price model. You can select all prices that are released for Plus.de. If the selected price is saved for all variations of an item, then the price is exported as purchase price for Netto eStores. Otherwise, the commission rate that is saved for the Standard commission in percent setting is exported. Important: The price selected here must not be the sales price because in this case, no price will be exported for the purchase price/sales price model.
Order settings
Minimum order quantity	Enter a number of items if you want to define a minimum order quantity.
Maximum order quantity	Enter a number of items if you want to define a maximum order quantity.
Item names in order items	Select whether the item name in the order items should be taken from Netto eStores or from your online store.
SFTP settings
User name	Enter the user name that you received from Netto eStores.

Only change the purchase price/sales price after contacting the sales channel

Only change the settings for the options Standard commission in percent and Price for purchase price/sales price model after contacting the sales channel. Netto eStores recommends to use a commission model with the commission rate agreed upon with Netto eStores as default.

Connecting to this market allows for the following automatic processes to take place:

daily item export
daily price synchronisation
hourly stock synchronisation
hourly order import

Requirements for items at Netto

Check Netto’s product checklist prior to listing items on Netto. This list is provided by Netto eStores and refers to Netto’s product data terminology.

You can download the checklist as PDF file here. Please note that the list is currently only available in German.

Product checklist

3. Activating the order referrer

In order to link items, properties etc. with Netto Marken-Discount, you have to activate the order referrer in the Setup » Orders » Order referrer menu.

Also activate the order referrer plus.de

Always activate the order referrer plus.de additionally. This is to ensure a proper operation.

Activating the order referrer for Netto:

Go to Setup » Orders » Order referrer.
Place a check mark next to the option Netto.
Save () the settings.

4. Setting the item availability

Items have to be available for Netto Marken-Discount. This is done in the Availability tab of an item within the Item » Edit item » Open item » Tab: Variation ID menu.

The following instruction describes how you set the item availability for Netto. Carry out the settings for the other markets in the same way.

Setting the item availability for Netto:

Go to Item » Edit item » Open item » Tab: Variation ID » Tab: Settings.
Activate the main variation in the Availability section.
Click on the Availability tab.
Click in the selection field in the Markets section.
→ A list with all available markets is displayed.
Place a check mark next to the option Netto.
Place a check mark next to the option Web API.
Click on Add ().
→ The market is added.
Save () the settings.
→ The item is available on Netto.

The availability for variations can be edited in the Item » Edit item » Open item » Tab: Variations » Open variation » Tab: Variation ID » Tab: Availability menu.

5. Defining SKU manually

Add SKUs manually for specific referrers in the Item » Edit item » Open item » Tab: Variation ID » Tab: Settings » Tab: Availability menu if needed.

The referrer Plus.de also covers the market Netto Marken-Discount if you add SKUs.

Adding SKU:

Go to Item » Edit item » Open item » Tab: Variation ID » Tab: Settings.
Click on the Availability tab.
Click on Add () in the SKU section.
→ The New SKU window is displayed.
Select the referrer Plus.de.
Enter the SKU.
Click on Add ().
→ The SKU is saved and displayed.

6. Defining a sales price

Proceed as described below to define a sales price for the order referrer Netto. The order referrer Plus.de has to be activated at the sales price to make sure that the price is exported during the item export.

Activate multiple order referrers

For the market Netto, we recommend to define a sales price with the order referrers Plus.de and Netto. This is to ensure that the price is included in the item export and order import.

Defining a sales price for Netto Marken-Discount:

Go to Setup » Item » Sales prices » Open sales price » Tab: Settings.
Place a check mark next to the order referrers Plus.de and Netto.
Save () the settings.

7. Setting the Show unit price-option

It is mandatory to specify whether items that you would like to sell on Netto have a unit price. Go to Item » Edit item » Open item » Tab: Variation ID » Tab: Settings and activate the Show unit price option to indicate that an item needs to have a unit price.

Activating the Show unit price-option:

Go to Item » Edit item » Open item » Tab: Variation ID » Tab: Settings.
Place a check mark next to the Show unit price option in the Dimensions section.
→ The filter attribute Grundpreispflicht (Mandatory unit price) is set to ja (yes) when exporting the XML file.

If you do not activate the Show unit price option, then nein (no) is transferred and indicates that the item does not need an obligatory unit price.

Or: As an alternative, you can create a property for mandatory unit prices. This property overwrites the setting for the Show unit price option. For further information, refer to the Creating the property Mandatory unit price chapter.

8. Activating the payment method

Activate the payment method Netto as described below.

Activating the payment method Netto:

Go to Setup » Orders » Payment » Methods.
Place a check mark next to the setting Also show inactive.
Click on the folder DE > Netto.
→ The settings for the Netto payment method are displayed.
Carry out the settings. Pay attention to the explanations given in Table 2.
Place a check mark next to the option Active.
Save () the settings.

Table 2. Settings for the payment method
Setting	Explanation
Language	The following options are saved for the language selected: Name, Info page, Info page (internal), Logo, and Upload logo. This enables you to enter values for these options in various languages. The values for a language are activated as soon as a buyer selects the language in the online store.
Name	Enter the name that should be displayed in the online store and on invoices etc.
Info page	Select a category page of the type content or enter the URL of a website to provide information about the payment method.
Info page (external)	If you selected the Info page (external) option under Info page, then enter the URL of the info page here.
Countries of delivery	Do not select a country of delivery. You cannot use the payment method in your online store. Therefore, this payment method is only activated in plentymarkets. It is not completely set up.
Logo	Select one of the following options for displaying the logo: Show standard logo = The logo that is saved in plentymarkets for this payment method is displayed. Do not show a logo = The logo that is saved in plentymarkets for this payment method is not displayed. Show upload logo = The options Logo view and Upload logo are displayed.
Logo view	If Show upload logo was selected from the Logo drop-down list, then the logo that was uploaded is displayed here.
Upload logo	If Show upload logo was selected from the Logo drop-down list, then upload an external logo here. Click on Upload files and select the logo that you want to upload for the payment method. Permitted data formats: GIF, PNG, and JPG.
Priority	Select the priority for displaying the payment method in the online store.
Costs: Flat rate or percentage	If the payment method results in additional costs, enter the percentage value or flat rate value. The choice depends on the conditions of your contract. Important: Do not enter a value into both fields. For further information, refer to the Managing statistics page. For an example of flat rate and percentage costs, refer to the Managing payment methods page.

Permitting the payment method in customer classes

Go to Setup » CRM » Classes to activate or deactivate permitted payment methods.
For further information, refer to the Permitting the payment method in a customer class chapter.

For further information, refer to the Managing payment methods page.

9. Linking categories

You need to create category links in order for your items to be displayed on the market Netto Marken-Discount. Netto eStores will send you the necessary Netto Marken-Discount category IDs. Proceed as follows to create category links in order for your items to be displayed in the categories on Netto.

Linking categories:

Go to Setup » Markets » Netto eStores.
Click on the Activate categories tab.
Enter the category ID that best matches your online store categories in the Netto category link column.
→ The category IDs of the markets can be found in the category files that you have received from Netto eStores.
Activate the categories.
Save () the settings.

10. Creating properties

Use properties to link your items to particular characteristics that you need for Netto Marken-Discount. If needed, you can save commissions and category links that differ from the default settings saved for the items. Moreover, you transfer item information to the market with the help of property filters and determine criteria for the item search on the market.

As described in the Linking categories chapter, go to Setup » Markets » Netto eStores and save the standard category links in the Activate categories tab. If you want to link specific items to a different category, use the property Item category link for Netto.

Creating a property:

Go to Setup » Item » Characteristics.
Click on the New property tab.
Enter the name into the Name (internal) field.
Select the Text property type.
Select the property Item category link for Netto Marken-Discount from the Netto eStores property drop-down list.
Save () the settings.

10.1. Setting commission rates saved for an item

Go to Setup » Markets » Netto eStores to save a standard commission rate for Netto. You can save a different commission rate for each item because different commissions may apply to particular Netto eStores item classes. To do so, use the property Commission in percent. This setting has a higher priority than the standard provision. Make sure to coordinate this percentage value with Netto eStores in advance.

Creating a property:

Go to Setup » Item » Characteristics.
Click on the New property tab.
Enter the name into the Name (internal) field.
Select the Text property type.
Select the Netto eStores property Commission in percent from the drop-down list.
Save () the settings.

Properties: Filter

Filters for Netto eStores have two functions: First, they are used to transfer item information to Netto eStores and second, items can be found with filters for Netto eStores. After having selected a filter, another drop-down list is displayed. Select the filter property that you want to link to the item.
Note: The property Energy efficiency is only available for the market Netto eStores.

10.2. Creating the property energy efficiency

To comply with EU regulations on energy efficiency that came into force on 1 January 2015, you have to provide information on the energy efficiency of certain items to sell them on Netto eStores markets. In addition, you have to make product data sheets available to potential buyers of these items. Create the following three properties: Energy efficiency class, Energy label, and Product data sheet.

Creating the property energy efficiency class:

Go to Setup » Item » Characteristics.
Click on the New property tab.
Enter the name into the Name (internal) field.
Select the property type No.
Select the option Energy efficiency from the Netto eStores property drop-down list.
→ A drop-down list opens.
Select the energy efficiency class.
Save () the settings.

Select the property type File for the properties energy label and product data sheet. Select the option Energy label or Product data sheet from the drop-down list Netto eStores property. The following example describes how to create the property energy label. Afterwards, create the property product data sheet the same way.

Creating the property energy label:

Go to Setup » Item » Characteristics.
Click on the New property tab.
Enter the name into the Name (internal) field.
Select the property type File.
Select the option Energy label from the Netto eStores property drop-down list.
Save () the settings.

You then link the properties in the Properties tab of a Netto eStores item. Proceed as described below to do so.

Linking energy efficiency properties to a Netto eStores item:

Go to Item » Edit item.
Open the item.
Click on the Characteristics tab.
Activate the properties Energy efficiency class, Energy label and Product data sheet that you have just created.
Save () the settings.
→ The properties are linked to the item and are visible in the Characteristics section.
Upload the image file of the energy label to the Energy label property.
Upload the PDF file of the product data sheet to the Product data sheet property.
Save () the settings.

Or: Instead of linking the energy label property, you can also upload the energy label file to the Images tab of the item. To do so, proceed as described below.

Saving the energy label in the "Images" tab:

Go to Item » Edit item.
Open the item.
Click on the Images tab.
Add the image file of the energy label either via Select files or via the drag & drop function.
Save () the settings.
Go to Setup » Markets » Netto eStores.
In the Settings tab, enter the image’s position number into the Image position for energy label field (table 1).
Save () the settings.

10.3. Creating the property Mandatory unit price

If you do not use the Show unit price option to indicate that items need a mandatory unit price (see the Setting the Show unit price-option chapter for further information), you can use a property to indicate that items need to have a unit price. This property overwrites the setting for the Show unit price option.

Go to Setup » Item » Characteristics to create a property for mandatory unit prices.

Creating a property for mandatory unit prices:

Go to Setup » Item » Characteristics.
Click on the New property tab.
Enter the name into the Name (internal) field.
Select the property type File.
Select Free text from the Netto eStores property drop-down list.
→ A text box appears.
Enter Mandatory unit price into the text box.
Save () the settings.
In the selection section, add the selection values yes and no one after another and save () the settings.

Then link the Mandatory unit price property in the Properties tab of a Netto eStores item as described below.

Linking the mandatory unit price-property to a Netto eStores item:

Go to Item » Edit item.
Open the item.
Click on the Properties tab.
Activate the Mandatory unit price property that you created.
Save () the settings.
→ The property is linked to the item and can be viewed in the Characteristics section.
Select yes or no from the Selection drop-down list, depending on whether the item needs a unit price.
Save () the settings.

11. Automatically sending shipping confirmations

Set up an event procedure to automatically send shipping confirmations to Netto eStores when the outgoing items have been booked. The shipping confirmation is automatically sent to Netto eStores when the order changes its status to [7] Outgoing items booked. After that, Netto eStores informs the buyer about the shipment of the item.

Event procedures for GartenXXL

The markets GartenXXL.de and GartenXXL.at closed 28 November 2019. However, you can still set up event procedures with the order referrers GartenXXL.de and GartenXXL.at to send order status changes.

Setting up an event procedure

Go to Setup » Orders » Events.
Click on Add event procedure ().
→ The Create new event procedure window opens.
Enter a name.
Select the event listed in Table 3.
Save () the settings.
→ The event is created.
Carry out further settings. Pay attention to the explanations given in Table 3.
Place a check mark next to the option Active.
Save () the settings.
→ The event procedure is saved.

Table 3. Event procedure for automatically sending shipping confirmations to Netto eStores
Setting	Option	Selection
Event	Order change: Outgoing items booked
Filter 1	Order > Order type	Order
Filter 2	Order > Referrer	Netto, GartenXXL.de, and GartenXXL.at
Procedure	Shipping > Send shipping confirmation to Netto eStores

12. Automatically sending cancellations

Set up an event procedure to automatically send cancellations to Netto eStores.

Event procedures for GartenXXL

Setting up an event procedure

Go to Setup » Orders » Events.
Click on Add event procedure ().
→ The Create new event procedure window opens.
Enter a name.
Select the event listed in Table 4.
Save () the settings.
→ The event is created.
Carry out further settings. Pay attention to the explanations given in Table 4.
Place a check mark next to the option Active.
Save () the settings.
→ The event procedure is saved.

Table 4. Event procedure for automatically sending cancellations to Netto eStores
Setting	Option	Selection
Event	Order change: Status change > [8] Cancelled
Filter 1	Order > Order type	Order
Filter 2	Order > Referrer	Netto, GartenXXL.de, and GartenXXL.at
Procedure	Payment methods > Send cancellation to Netto eStores

13. Automatically sending returns

Set up an event procedure to automatically send returns to Netto eStores.

Event procedures for GartenXXL

Setting up an event procedure

Go to Setup » Orders » Events.
Click on Add event procedure ().
→ The Create new event procedure window opens.
Enter a name.
Select the event listed in Table 5.
Save () the settings.
→ The event is created.
Carry out further settings. Pay attention to the explanations given in Table 5.
Place a check mark next to the option Active.
Save () the settings.
→ The event procedure is saved.

Table 5. Event procedure for autmatically sending returns to Netto eStores
Setting	Option	Selection
Event	Order generation: New return
Filter 1	Order > Order type	Return
Filter 2	Order > Referrer	Netto, GartenXXL.de, and GartenXXL.at
Procedure	Return > Send return to Netto eStores

14. Automatically cancelling unpaid orders in plentymarkets after 30 days

Orders which have not been paid by the customer are automatically cancelled at Netto Marken-Discount after 30 days. Use the procedure manager to set up a procedure in order to automatically cancel unpaid Netto Marken-Discount orders in your plentymarkets system after 30 days. This way, reserved stock is released again.

Setting up a procedure:

Go to Setup » Orders » Procedures » Tab: New procedure.
Click on the Settings tab.
Place a check mark next to the option Active.
Select a time at which the procedure is to be carried out from the Execute every day at drop-down list. We recommend to use 24:00 o’clock for this procedure.
Enter a name.
Click on the Filter tab.
Select the filters according to Table 6.
Click on the Procedure tab.
Select a status from the Change order status drop-down list, e.g. [8.1] Cancelled by customer. For further information about the selection of the status, refer to the info box below.
Save () the settings. → The procedure is created and displayed in the Procedures tab.

Select a status

Select a status for the Change order status procedure that you saved within Setup » Orders » Settings for the Status of cancelled orders (No reservation of stocks) option to cancel reservations. Neither select a status that triggers an event procedure which reports cancellations to Netto eStores.

Table 6. Filters for the procedure for automatically cancelling unpaid orders after 30 days
Filter	Selection
Status	[3] Waiting for payment
Order type	Order
Incoming orders	30 days ago
Order referrer	Netto

15. Creating delivery notes and return labels

The following information only applies to delivery notes and return labels for Netto Marken-Discount. It does not apply to other markets.

Invoices are sent by Netto

Netto Marken-Discount sends the invoice to the customer. You will receive the customer’s delivery address from Netto but not the customer’s invoice address. The delivery address supplied by Netto Marken-Discount is saved as the delivery and invoice address in plentymarkets. You send the items to this address.

Proceed as follows to create PDF templates for delivery notes and return labels for Netto Marken-Discount. The following example describes how to create a delivery note for Netto eStores. Afterwards, create a return slip for Netto eStores in the same way. The Netto Marken-Discount logo must be included in the PDF templates. Request the logo at Netto eStores.

Download the PDF template for Netto Marken-Discount here.

Creating a delivery note for Netto eStores:

Go to Setup » Client » Select client » Locations » Germany (standard) » Documents » Delivery note.
Click on the tab PDF template.
Click on Add template.
→ An editing window opens.
Select the Netto option from the Payment method drop-down list.
Select a language from the Language drop-down list.
In the line Template, click on Choose template file.
→ Upload the PDF template.
Save () the settings.

Mandatory document entries

The external order number and the external customer number are mandatory on documents that belong to orders with the referrer Netto. You can normally hide these entries by selecting NO in the Template tab’s Optional elements in the stock unit table section of the Setup » Client » Select client » Locations » Germany (standard) » Documents » Delivery note and/or Return label menu.
For Netto Marken-Discount, the external order number and the external customer number are not hidden, even if you select the option NO here.

Note will be hidden

The text that you can save in the Note field in the Template tab’s Optional elements in the stock unit table section of the Setup » Client » Select client » Locations » Germany (standard) » Documents » Delivery note and/or Return label menu is hidden on documents that belong to the referrer Netto. This is required by Netto eStores.