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Mercateo  is one of the leading procurement platforms for business customers. At Mercateo, customers can find an extensive range in various product categories. The assortment ranges from office supplies to laboratory materials, IT and tools to hotel and gastronomy equipment.

1. Registering with Mercateo

Register  with Mercateo to receive your access data. The access data is required for the settings in plentymarkets.

2. Setting up Mercateo in plentymarkets

Before you can set up Mercateo in plentymarkets, you need to have data for the FTP server that is to be used for the upload to Mercateo, as well as an email account for the order import.

Setting up Mercateo in plentymarkets:

  1. Go to Setup » Markets » Mercateo » Settings.

  2. Carry out the settings. Pay attention to the explanations given in Table 1.

  3. Save () the settings.

Table 1. Basic settings for the market Mercateo
Setting Explanation

Activate the automatic data exchange

Activate in order to automatically exchange data with Mercateo.


Item ID

Select whether the Variation ID or the Variation No. should be used for the item data.

Transfer item number

Only select Yes if you are the manufacturer of the item. The selection that you make in the Item ID drop-down list does not affect the option here. For example, if you are the manufacturer of the item and you have already selected a variation number above, then you still have to select the option Yes here.

Item name

Select Name 1, Name 2, Name 3 or Variation name. This name is displayed on Mercateo.

Add attribute value to item name

Select Yes if the attribute value should be displayed behind the item name on Mercateo.

Item description

Select which item description should be transferred to Mercateo.

Consider variation link for image export

Only export variation images and general item images (images that are not linked to a variation).


FTP server

Enter the URL of the FTP server for the data upload to Mercateo.

FTP user

Enter the user name of the FTP server.

FTP password

Enter the password of the FTP server.


User name

Enter the user name for the order retrieval.


Enter the password for the order retrieval.

IMAP server

Enter the server address for the order retrieval.


Enter the port.


Enter the encryption. Allowed values:

  • SSL

  • TLS


Other catalogues

Suffix synchronisation No. 2 - 4

Enter the suffixes for the additional catalogue of items.

Order referrer

Select the order referrer for the import of orders.

Automatic retrieval

Activate in order to automatically retrieve orders.


Automatic price update

Activate in order to update the item prices on a hourly basis.

Automatic delivery status update

Activate in order to automatically update the delivery status.

Connecting to this market allows for the following automatic functions to take place:

  • Data exchange

  • Order import

  • Hourly price synchronisation

  • Delivery status synchronisation

3. Activating the order referrer

In order to link items, properties etc. with Mercateo, you have to activate the order referrer Mercateo in the Setup » Orders » Order referrer menu.

Activating the order referrer for Mercateo:

  1. Go to Setup » Orders » Order referrer.

  2. Activate the referrer Mercateo.

  3. Save () the settings.

4. Setting the variation availability

You need to activate all variations that you want to sell on Mercateo. This is done in the Availability tab of a variation within the Item » Edit item » [Open item] » [Open variation] menu.

Selling all variations of an item on Mercateo

If you want to sell all variations of an item on Mercateo, carry out the settings below for the item’s main variation. All other variations of the item then inherit the settings of the main variation.

Activating the variation availability for Mercateo:

  1. Go to Item » Edit item » [Open item] » [Open variation].
    → The tab Settings of the variation is shown.

  2. In the Availability area, active the option Active.

  3. Click on the Availability tab.

  4. In the Markets area, click in the selection field.
    → A list of all available markets is displayed.

  5. Activate the option Mercateo.

  6. Activate the option Web API.

  7. Click on Add ().
    → The market is added.

  8. Save () the settings.

5. Exporting items and item images

In the Setup » Markets » Mercateo » Data export menu, you can export your items and item images to Mercateo.

Exporting items:

  1. Go to Setup » Markets » Mercateo » Data export.

  2. Click on Export item data.
    → The item data is exported to Mercateo.

You can also export item images to Mercateo. A maximum of 500 images can be uploaded at once in JPEG format. No image is uploaded twice.

Exporting item images:

  1. Go to Setup » Markets » Mercateo » Data export.

  2. Click on Export 500 item images.
    → The item images are exported to Mercateo.

6. Defining a sales price

Sales prices define the conditions under which a variation is sold at a specific price and on a specific sales channel. That means that to sell variations on {referrer}, you need a sales price in which the order referrer {referrer} is activated. The price that you save for this sales price is the price that will be shown on {referrer}.

Defining a sales price for {referrer}:

  1. Go to Setup » Item » Sales prices » [Open sales price].
    Tip: No sales prices? Then create a new sales price first.

  2. Open the Settings tab.

  3. Activate the referrer {referrer}.

  4. Save () the settings.

7. Viewing the export history

An overview of exported images is displayed in the Setup » Markets » Mercateo » Export history menu. The images are displayed on different pages. 25 images can be displayed per page.

Selecting a page:

  1. Go to Setup » Markets » Mercateo » Export history.

  2. Select a page from the drop-down list.

  3. Click on the gear-wheel icon to display the page.

The images are displayed along with the corresponding item ID and time of export. It is not possible to export an image more than once. However, if you would like to update an image, e.g. after changes have been made to it, then click on Delete in the Release item image column. Then export this image again in the Item images export area of the Setup » Markets » Mercateo » Data export menu.

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