Setting up idealo

On this page, you will find information about the settings you need to carry out in order to set up the market and price comparison portal idealo Checkout in plentymarkets. Learn how to set up the interface, how to export items to idealo Checkout and how to define sales prices.

About idealo

idealo started business in 2000 with the vision of helping users to make the right choices when buying products online and, now counting 50,000 sellers and 18 million users per month, has become one of Germany’s most important e-commerce websites.

With idealo Checkout, idealo offers a strong sales channel. The "Zum Kauf" (Buy now) button allows users to order a product directly on idealo.de, using a fully integrated checkout function. The sellers remain the contractual partners and take care of fulfilment as usual.

idealo price comparison and idealo Checkout

With plentymarkets, you can both use the idealo price comparison and idealo Checkout (idealo’s checkout function). If you set up idealo Checkout, you enable your customers to buy your products directly at idealo without having to enter your online store.

1. Registering with idealo

You have to register as a seller with idealo to set up the market in plentymarkets.

Item data export

Inform idealo about how item data should be transferred before setting up idealo in plentymarkets (creating, updating, and deleting items on idealo). Item data can either be exported with a CSV file or via API (PWS 2.0 interface).
If you export your items with PWS 2.0, items will be created on idealo once a day. Prices and stock are updated every 15 minutes. Items can also be deleted every 15 minutes.
If you export your items with a CSV file using the elastic export, your items can be retrieved by idealo via URL.
How to set up the different methods of data transfer in plentymarkets is described in the chapter Setting up the item export.

Contact idealo if you transfer your items via API

If you would like to export your items to idealo via API (PWS 2.0 interface), first contact idealo at tam@idealo.de to receive your access data.

1.1. Installing the idealo plugin

In order to use the idealo, you have to install the ElasticExportIdealoDE plugin in your plentymarkets system first. You can download the plugin in the plentyMarketplace .

1.2. Installing the Elastic Export plugin

In order to use the idealo plugin, you have to install the Elastic Export plugin first. You can download the plugin in the plentyMarketplace .

2. Going through the idealo assistant

Go through the idealo Basic settings assistant in the Setup » Assistants » Omni-Channel menu to carry out the basic settings for idealo in plentymarkets. With this assistant, you set up your idealo account in plentymarkets and carry out settings for the item data export to idealo and order import from idealo Checkout.

Item data export via API

It is mandatory to go through the idealo Basic settings assistant if you export your items to idealo with PWS 2.0. The automatic item export can only be set up in this assistant.

3. idealo price comparison and idealo Checkout

Depending on whether you only want to use the idealo price comparison or whether you want to enable your customers to buy items directly at idealo without having to enter your online store, different settings must be carried out. The overview below lists the settings required for idealo Checkout.

Settings for idealo Checkout:

Basic settings: Go through the idealo Basic settings assistant in the Setup » Assistants » Omni-Channel menu.
Item export: Set up the automatic item export or the item export via CSV file, depending on how you want to export your items to idealo.
Order referrer: In addition to the order referrer idealo, also activate the order referrer idealo Checkout in the Setup » Orders » Order referrer menu.
Item availability: In addition to the option idealo, also activate the availability idealo Checkout in the Item » Edit item » Open item » Tab: Variation ID » Tab: Availability menu in the Markets area.
Sales price: Set up a sales price.
SKU: Add SKUs if needed.
Payment method: Activate the payment method idealo Direktkauf.
Characteristics: Create characteristics for idealo Checkout. With characteristics, you can transfer item properties, shipping methods, and charges to idealo Checkout.
Event procedures: Set up event procedures to automatically inform idealo Checkout about changes in the order status.

4. Activating the order referrer

In order to link items, characteristics etc. with the idealo price comparison portal, you have to activate the idealo order referrer in the Setup » Orders » Order referrer menu.

Activating the order referrer for the idealo price comparison:

Go to Setup » Orders » Order referrer.
Activate the referrer idealo.
Save () the settings.

If you would like to use idealo Checkout, then also activate the order referrer idealo Checkout. If you activate the order referrer idealo Checkout, then the column checkout_approved in the CSV file that is generated in the elastic export is set to true.

5. Setting the variation availability

You need to activate all variations that you want to sell on idealo. This is done in the Availability tab of a variation within the Item » Edit item » Open item » Tab: Variation ID menu.

Selling all variations of an item on idealo

If you want to sell all variations of an item on idealo, carry out the settings below for the item’s main variation. All other variations of the item then inherit the settings of the main variation.

Activating the variation availability for idealo:

Go to Item » Edit item » Open item » Tab: Variation ID » Tab: Settings.
Open the variation that you want to sell on idealo.
In the Availability area, active the option Active.
Click on the Availability tab.
In the Markets area, click in the selection field.
→ A list of all available markets is displayed.
Activate the option idealo.
Activate the option Web API.
Click on Add ().
→ The market is added.
Save () the settings.
Note: If you want to use idealo Checkout, also activate the option idealo Checkout in the Markets area.

6. Defining a sales price

Proceed as described below to define a sales price for the order referrer idealo. This price is displayed on idealo. It is valid for the idealo price comparison and idealo Checkout.

Defining a sales price for idealo:

Go to Setup » Item » Sales prices » Open sales price » Tab: Settings.
→ If you have not yet created a sales price, click on New to create a sales price.
Activate the referrer idealo.
Save () the settings.

Minimum price

If you want to use a minimum price for the "price range" feature for idealo, then you have to define at least two sales prices for idealo: a minimum price and a standard sales price. The minimum price must have the price type Special offer and must be linked to the referrer idealo Direktkauf.
Which price should be transferred to idealo as minimum price is defined with the setting Which price would you like to transfer to idealo as minimum price? in the Item data step of the idealo assistant.
The "price range" feature must also be activated at idealo.

7. Defining SKU manually

Add SKUs manually for specific referrers in the Item » Edit item » Open item » Tab: Variation ID » Tab: Availability menu if needed.

Automatic SKU generation

If the Request product creation setting is activated in the Setup » Markets » Cdiscount.com » Tab: Settings menu, an SKU is generated which matches the variation ID for each variation during the export that takes place at night.

SKUs of already existing items

Items with variations in plentymarkets can be linked to already existing items on Cdiscount. The SKU serves as the identification in plentymarkets. The SKU can be found as Your reference in the Cdiscount seller back end.

The referrer Plus.de also covers the market Netto Marken-Discount if you add SKUs.

Adding SKU:

Go to Item » Edit item » Open item » Tab: Variation ID » Tab: Settings.
Click on the Availability tab.
In the SKU area, click on Add ().
→ The New SKU window opens.
Select the referrer idealo.
Select the corresponding marketplace account.
Enter the SKU.
Click on Add ().
→ The SKU is saved and displayed.

If you want to use idealo Checkout, also add SKUs with the referrer idealo Direktkauf.

8. Setting up the item export

Items can be transferred to idealo with the automatic item export via API (PWS 2.0 interface) or via a CSV file with the elastic export. Depending on how you want to transfer your items to idealo, different settings are required.

Data transfer to idealo

Inform idealo about how item data should be transferred before the setup in plentymarkets.

Information about the different types of data transfer is available in Tabelle 1.

Tabelle 1. idealo data transfer
Item export via API (PWS 2.0)	Item export via elastic export
Item data export via interface	Item data export via CSV file
Items are created once a day	Retrieval of item data via URL that is saved at idealo
Price updates every 15 minutes	Time interval for retrieval of item data is defined by idealo
Stock updates every 15 minutes

8.1. Item export via API (PWS 2.0 interface)

If you want to transfer your items to idealo via API, go through the idealo Basic settings assistant in the Setup » Assistants » Omni-Channel menu and activate the automatic item data export. Apart from the assistant, no further settings are required to set up the automatic item export in plentymarkets.

If you transfer your items via API, items will be created at idealo once per day. Prices and stock will be updated every 15 minutes. Items can also be deleted every 15 minutes.

8.2. Item export with elastic export

If you export items via the elastic export, you have to carry out a few settings in the Data » Elastic export menu to set up the export format. In order to use the elastic export, the Elastic Export plugin must be installed in your plentymarkets system. First create the data format IdealoDE and afterwards transfer the URL to idealo so that idealo will be able to retrieve your item data.

How to set up the elastic export to export your items to idealo is described in the following chapters Setting up the data format IdealoDE plugin in plentymarkets and Available columns for the export file.

8.2.1. Setting up the data format IdealoDE plugin in plentymarkets

Settings only for elastic export

The settings described in this chapter only need to be carried out if you transfer your items to idealo with the elastic export.

Check idealo product CSV

Not all of the columns of idealo’s product CSV are available in plentymarkets at present. Check whether you need columns which are not yet available in plentymarkets prior to setting up idealo in plentymarkets. In this case, an integration of idealo is currently not possible.
An overview of the columns which are available in plentymarkets can be found in the Available columns for the export file chapter.

Set up the export format IdealoDE so that your items can be exported to idealo with the elastic export. For further information about the elastic export, refer to the Elastic Export page. It is required to install the Elastic export plugin from the plentyMarketplace first before you can use the format IdealoDE for the elastic export.

Creating a new export format:

Go to Data » Elastic export.
Click on New export.
Carry out the settings as desired. Pay attention to the explanations given in Tabelle 2.
Save () the settings.
→ The export format is given an ID and it appears in the overview within the Exports tab.

The following table lists details for settings, format settings and recommended item filters for the format IdealoDE plugin.

Tabelle 2. Format settings for IdealoDE
Setting	Explanation
Settings
Name	Enter a name. The export format will be listed under this name in the overview within the Exports tab.
Type	Select the type Item from the drop-down list.
Format	Select IdealoDE-Plugin.
Limit	Enter a number. If you want to transfer more than 9,999 data records to the price search engine, then the output file will not be generated again for another 24 hours. This is to save resources. If more than 9,999 data records are necessary, the setting Generate cache file has to be active. *Or:* If you want to transfer more than 9,999 data records to idealo, you can also install version 2.0 of the idealo plugin.
Generate cache file	Activate if you want to transfer more than 9,999 data records to the price search engine. The output file will not be generated again for another 24 hours. We recommend not to activate this setting for more than 20 export formats. This is to save resources.
Provisioning	Select URL.
File name	The file name must have the ending .csv or .txt for idealo.de to be able to import the file successfully.
Token, URL	If you have selected the option URL under Provisioning, then click on Generate token. The token will be entered automatically. When the token is generated under Token, the URL is entered automatically.
Item filters
Add item filters	Select an item filter from the drop-down list and click on Add. There are no filters set in default. It is possible to add multiple item filters from the drop-down list one after the other. Variations = Select Transfer all or Only transfer main variations. Markets = Select idealo. The availability for all markets selected here has to be saved for the item. Otherwise, the export will not take place. Currency = Select a currency. Category = Activate to transfer the item with its category link. Only items belonging to this category will be exported. Image = Activate to transfer the item with its image. Only items with images will be transferred. Client = Select client. Stock = Select which stocks you want to export. Flag 1 - 2 = Select the flag. Manufacturer = Select one, several or ALL manufacturers. Active = Only active variations will be exported.
Format settings
Product URL	Choose wich URL should be transferred to the price comparison portal, the item’s URL or the variation’s URL. Variation SKUs can only be transferred in combination with the Ceres store.
Client	Select a client. This setting is used for the URL structure.
URL parameter	Enter a suffix for the product URL if this is required for the export. If you have activated the transfer option for the product URL further up, then this character string will be added to the product URL.
Order referrer	Choose the order referrer idealo. The selected referrer is added to the product URL so that sales can be analysed later.
Marketplace account	Select the marketplace account from the drop-down list.
Language	Select the language from the drop-down list.
Item name	Select Name 1, Name 2 or Name 3. These names are saved in the Texts tab of the item. Enter a number into the Maximum number of characters (def. Text) field if desired. This specifies how many characters should be exported for the item name.
Preview text	Select the text that you want to transfer as preview text. Enter a number into the Maximum number of characters (def. text) field if desired. This will specify how many characters should be exported for the item name. Activate the option Remove HTML tags if you want HTML tags to be removed during the export. If you only want to allow specific HTML tags to be exported, then enter these tags into the field Permitted HTML tags, separated by comma (def. Text). Use commas to separate multiple tags.
Description	Select the text that you want to transfer as description. Enter a number into the Maximum number of characters (def. text) field if desired. This specifies how many characters should be exported for the description. Activate the option Remove HTML tags if you want HTML tags to be removed during the export. If you only want to allow specific HTML tags to be exported, then enter these tags into the field Permitted HTML tags, separated by comma (def. Text). Use commas to separate multiple tags.
Target country	Select the target country from the drop-down list.
Barcode	Select the ASIN, ISBN or an EAN from the drop-down list. The barcode has to be linked to the order referrer selected above. If the barcode is not linked to the order referrer it will not be exported.
Image	Select Position 0 or First image to export this image. Position 0 = An image with position 0 will be transferred. First image = The first image will be transferred.
Image position of the energy efficiency label	Enter the position. Every image that should be transferred as an energy efficiency label must have this position.
Stock buffer	The stock buffer for variations with the limitation to the net stock.
Stock for variations without stock limitation	The stock for variations without stock limitation.
Stock for variations with no stock administration	The stock for variations without stock administration.
Live currency conversion	Activate this option to convert the price into the currency of the selected country of delivery. The price has to be released for the corresponding currency.
Retail price	Select gross price or net price from the drop-down list.
Offer price	This option does not affect this format.
RRP	Activate to transfer the RRP.
Shipping costs	The chosen payment method does not affect this format. All payment methods of the selected configuration will be exported. If no configuration has been selected, all configurations and payment methods will be exported. If Transfer flat rate shipping charge has been selected, only prepayment will be exported as the payment method.
VAT note	This option does not affect this format.
Item availability	Activate the overwrite option and enter item availabilities into the fields 1 to 10. The fields represent the IDs of the availabilities. This will overwrite the item availabilities that are saved in the Setup » Item » Availability menu.

8.2.2. Available columns for the export file

Tabelle 3. Columns of the export file
Column description	Explanation
article_id	Required The SKU of the item. For all items which are configured for idealo Checkout, a SKU will be generated for idealo Checkout.
deeplink	Required The URL of the item depending on the selected client in the format settings.
name	Required According to the format setting Item name.
short_description	According to the format setting Item name.
description	Limitation: max. 1000 characters According to the format setting Description.
article_no	The Variation number within Item » Edit item » Open item » Open variation » Settings » Basic settings.
producer	The Name of the manufacturer of the item. The external name within Setup » Item » Manufacturer will be preferred, if existing.
model	The Model within Items » Edit items » Open item » Open variation » Settings » Basic settings.
availability	Required The Name of the item availability within Setup » Item » Item availability or the translation according to the format setting Overwrite item availability. For idealo, the delivery time must be indicated in days.
ean	According to the format setting Barcode.
isbn	According to the format setting Barcode.
fedas	The Amazon product type within Items » Edit item » Open item » Multi-Channel » Amazon.
warranty	Currently not configured.
price	Required The sales price of the variation.
price_old	The sales price of type RRP of the variation, if activated in the format settings.
weight	The gross weight in gram within Items » Edit item » Open item » Open variation » Settings » Measurements.
category1-6	The name of the category level of the category path of the default category for the client which is configured in the format settings.
category_concat	The category path of the default category for the client which is configured in the format settings.
image_url_preview	The URL for the image which is scaled for preview according to the format setting Image.
image_url	Required The URL of the image according to the format setting Image.
base_price	The base price information in the format "price / unit". (e.g.: 10,00 EUR / kilogram)
free_text_field	The value of a characteristic of type Text or Selection with a link to idealo.
checkoutApproved	Is true if the order referrer idealo Direktkauf within Items » Edit item » Open item » Open variation » Availability » Markets is set or a characteristic of type No and the link to the idealo Checkout characteristic CheckoutApproved is configured.
itemsInStock	Requirement: checkoutApproved is true. The net stock of the variation. For items which are not limited to the net stock, 999 will be exported.
fulfillmentType	Requirement: checkoutApproved is true. Characteristic of type No with link to one of the options for the idealo Checkout characteristic FulfillmentType > Spedition, FulfillmentType > Paketdienst, FulfillmentType > Brief or FulfillmentType > Download.
twoManHandlingPrice	Requirement: checkoutApproved is true and fulfillmentType is "Spedition". Characteristic of type Text, Selection or float and the link to the idealo Checkout characteristic twoManHandlingPrice.
disposalPrice	Requirement: checkoutApproved is true and fulfillmentType is "Spedition". Characteristic of type Text, Selection or float and the link to the idealo Checkout property disposalPrice.
Zahlungsarten	Required: (at least one payment method) All payment methods will be exported, according to the format setting Shipping costs in their own column.

9. Activating the idealo payment method

Activate the payment method idealo Checkout. This allows payments to be made for orders on idealo and to be displayed in your plentymarkets system.

Payment method for idealo Checkout

You only have to activate the payment method idealo Checkout if you use idealo Checkout.

Activating the idealo payment method:

Go to Setup » Orders » Payment » Methods.
Activate the option Also show inactive.
Open the folder DE > idealo Checkout.
Select the idealo payment method.
→ The Settings tab opens.
Carry out the settings as desired. Pay attention to the explanations given in Tabelle 4.
Place a check mark next to the option Active.
Save () the settings.

Tabelle 4. Settings for the idealo payment method
Setting	Explanation
Language	The following options are saved for the language selected: Name, Info page, Info page (internal), Logo, and Upload logo. This enables you to enter values for these options in various languages. The values for a language are activated as soon as a buyer selects the language in the online store.
Name	Enter the name that should be displayed in the online store and on invoices etc.
Info page	Select a category page of the type content or enter the URL of a website to provide information about the payment method.
Info page (external)	If you selected the option Info page (external) under Info page, then enter the URL of the info page here.
Countries of delivery	Do not select a country of delivery. You cannot use the payment method in your online store. Therefore, this payment method is only activated in plentymarkets. It is not completely set up.
Logo	Select one of the following options for displaying the logo: Show standard logo = The logo that is saved in plentymarkets for this payment method is displayed. Do not show a logo = The logo that is saved in plentymarkets for this payment method is not displayed. Show upload logo = The options Logo view and Upload logo are displayed.
Logo view	If Show upload logo was selected from the Logo drop-down list, then the logo that was uploaded is displayed here.
Upload logo	If Show upload logo was selected from the Logo drop-down list, then upload an external logo here. Click on Upload files and select the logo that you want to upload for the payment method. Permitted data formats: GIF, PNG, and JPG.
Priority	Select the priority for displaying the payment method in the online store.
Costs: Flat rate or percentage	If the payment method results in additional costs, enter the percentage value or flat rate value. The choice depends on the conditions of your contract. *Important:* Do not enter a value into both fields. For further information, refer to the Managing statistics page. For an example of flat rate and percentage costs, refer to the Managing payment methods page.

Permitting the payment method in customer classes

Go to Setup » CRM » Classes to activate or deactivate permitted payment methods.
For further information, refer to the Permitting the payment method in a customer class chapter.

For further information, refer to the Managing payment methods page.

PayPal payment method

If you offer the PayPal payment method, it is mandatory to create and configure this payment method in your plentymarkets system. This is to ensure that the payment is imported correctly and assigned to the order.

10. Creating characteristics

Use characteristics to link specific characteristics to your items which are required to set up idealo Checkout. Item properties, shipping methods and fees are transferred to idealo Checkout with characteristics.

Characteristics can only be used with the idealo plugin version 2.0

The characteristics DeliveryComment, DepositFee, DisposalPrice, EnergyClass, FreeReturnDays, Gender, Material, and Replica can only be used if the idealo plugin version 2.0 is installed in your plentymarkets system. These characteristics can only be exported to idealo Checkout if you activate the automatic item export (data export via interface). The automatic item export is activated in the Automatic data transfer step of the idealo assistant.
If the automatic item export is activated, you can export all idealo characteristics.
If you transfer your items with via CSV file with the elastic export, you can only use the characteristic FulfillmentType.

10.1. Creating the characteristics material and gender

Use the characteristics Material and Gender to transfer information about material and target group or gender to idealo Checkout.

Proceed as described below to create the characteristic Material. Create the Gender characteristic in the same way, but select the type Text instead.

Creating a characteristic for material:

Go to Setup » Item » Characteristics » Tab: New characteristic.
Enter the Name (internal).
Select No from the characteristic type drop-down list.
Select the characteristic Material for idealo Direktkauf property.
Save () the settings.

Next, you have to link the characteristic to the item in the Item » Edit item » Open item » Open variation » Tab: Characteristics menu.

10.2. Creating characteristics for shipping methods

With idealo Checkout, the customer buys the items directly at idealo and you have to send shipping information to idealo Checkout. If you ship your items with a parcel service, a shipping company, via letter or via download, this mandatory information is transferred to idealo with a characteristic. If the order is carried out by a shipping company, the customer has to enter their phone number during the order process in order to arrange a delivery date.

Proceed as described below to create the characteristic FulfillmentType. This characteristic indicates whether you use the shipping method shipping company, parcel service, letter, or download.

Creating a characteristic for the shipping method:

Go to Setup » Item » Characteristics » Tab: New characteristic.
Enter the Name (internal).
Select No from the characteristic type drop-down list.
Select the characteristic FulfillmentType for idealo Direktkauf property.
→ A drop-down list is shown.
Select a value from the drop-down list, depending on the shipping type. The values Spedition (shipping company), Paketdienst (parcel service), Brief (letter), and Download (download) are available.
Save () the settings.

Next, you have to link the characteristic to the item in the Item » Edit item » Open item » Open variation » Tab: Characteristics menu.

Further characteristics for shipping methods

For items which have the shipping method shipping company, it is also possible to transfer the additional services TwoManHandlingPrice and DisposalPrice to idealo Checkout. DisposalPrice can only be used in combination with TwoManHandlingPrice. That means you have to create the characteristic TwoManHandlingPrice as well as the property DisposalPrice and link them to the item. In both cases, select decimal number as the characteristic type. Go to Item » Edit item » Open item » Open variation » Tab: Properties and enter the surcharge for the additional service with two decimal places behind the decimal separator. Use a period for the decimal separator (19.99).

10.3. Creating a characteristic for delivery comments

Use the characteristic DeliveryComment to transfer further information about the delivery.

Proceed as described below to create the characteristic DeliveryComment.

Creating a characteristic to specify further information about the delivery:

Go to Setup » Item » Characteristics » Tab: New characteristic.
Enter the Name (internal).
Select Text from the characteristic type drop-down list.
Select the characteristic DeliveryComment for idealo Direktkauf property.
Save () the settings.

Next, you have to link the characteristic to the item in the Item » Edit item » Open item » Open variation » Tab: Characteristics menu.

10.4. Creating the characteristic energy efficiency class

Use the characteristic EnergyClass to transfer information about the energy efficiency class to idealo Checkout.

Proceed as described below to create the characteristic EnergyClass.

Creating a characteristic for the energy efficiency class:

Go to Setup » Item » Characteristics » Tab: New characteristic.
Enter the Name (internal).
Select the characteristic type No from the characteristic type drop-down list.
Select the characteristic EnergyClass for idealo Direktkauf property.
→ A drop-down list is shown.
Select a value from the drop-down list, depending on the energy efficiency class.
Save () the settings.

Next, you have to link the characteristic to the item in the Item » Edit item » Open item » Open variation » Tab: Characteristics menu.

10.5. Creating the characteristic free return

Use the characteristic FreeReturnDays to transfer information about the free return period to idealo Checkout.

Proceed as described below to create the characteristic FreeReturnDays.

Creating a characteristic for the free return period:

Go to Setup » Item » Characteristics » Tab: New characteristic.
Enter the Name (internal).
Select the characteristic type whole number from the drop-down list.
Select the characteristic FreeReturnDays for idealo Direktkauf property.
Save () the settings.

Next, you have to link the characteristic to the item in the Item » Edit item » Open item » Open variation » Tab: Characteristics menu.

10.6. Creating the characteristic deposit fee

Use the characteristic DepositFee to transfer information about the deposit fee to idealo Checkout. This characteristic is required if a deposit fee must be paid for an item.

Proceed as described below to create the characteristic DepositFee.

Creating the characteristic deposit fee:

Go to Setup » Item » Characteristics » Tab: New characteristic.
Enter the Name (internal).
Select the characteristic type decimal number from the drop-down list.
Select the characteristic DepositFee for idealo Direktkauf property.
Save () the settings.

Next, you have to link the characteristic to the item in the Item » Edit item » Open item » Open variation » Tab: Characteristics menu.

10.7. Creating the characteristic replica

Use the characteristic Replica to specify whether the item is a replica.

Proceed as described below to create the characteristic Replica.

Creating the characteristic replica:

Go to Setup » Item » Characteristics » Tab: New characteristic.
Enter the Name (internal).
Select the characteristic type No from the characteristic type drop-down list.
Select the characteristic Replica for idealo Direktkauf property.
Save () the settings.

Next, you have to link the characteristic to the item in the Item » Edit item » Open item » Open variation » Tab: Characteristics menu.

11. Setting up event procedures

Set up event procedures to automatically inform idealo about changes in the order status. You can use event procedures to automatically send order confirmations, shipping confirmations, returns, and cancellations to idealo Checkout.

Event procedures for idealo Checkout

You only have to set up event procedures if you use idealo Checkout.

11.1. Automatically sending order confirmations

Set up an event procedure to automatically send an order confirmation to idealo.

Setting up an event procedure

Go to Setup » Orders » Events.
Click on Add event procedure ().
→ The window Create new event procedure opens.
Enter a distinct name for the event procedure.
Select the event according to Tabelle 5.
Save () the settings.
Carry out the settings according to Tabelle 5 vor.
Place a check mark next to the option Active ().
Save () the settings.

Tabelle 5. Event procedure for automatically sending order confirmations to idealo
Setting	Option	Selection
Event	Order generation: New order
Filter 1	Order > Order type	Order
Filter 2	Order > Referrer	idealo Checkout
Procedure	Order > Send order confirmation to idealo

11.2. Automatically sending shipping confirmations

Set up an event procedure to automatically send a shipping confirmation to idealo when the outgoing items have been booked.

Setting up an event procedure

Go to Setup » Orders » Events.
Click on Add event procedure ().
→ The window Create new event procedure opens.
Enter a distinct name for the event procedure.
Select the event according to Tabelle 6.
Save () the settings.
Carry out the settings according to Tabelle 6 vor.
Place a check mark next to the option Active ().
Save () the settings.

Tabelle 6. Event procedure for automatically sending shipping confirmations to idealo
Setting	Option	Selection
Event	Order change: Outgoing items booked
Filter 1	Order > Order type	Order
Filter 2	Order > Referrer	idealo Checkout
Procedure	Shipping > Send shipping confirmation to idealo

11.3. Automatically sending returns

Set up an event procedure to automatically inform idealo about returns.

Setting up an event procedure

Go to Setup » Orders » Events.
Click on Add event procedure ().
→ The window Create new event procedure opens.
Enter a distinct name for the event procedure.
Select the event according to Tabelle 7.
Save () the settings.
Carry out the settings according to Tabelle 7 vor.
Place a check mark next to the option Active ().
Save () the settings.

Tabelle 7. Event procedure for automatically sending returns to idealo
Setting	Option	Selection
Event	Order generation: New return
Filter 1	Order > Order type	Return
Filter 2	Order > Referrer	idealo Checkout
Procedure	Return > Send return to idealo

11.4. Automatically sending cancellations

Set up an event procedure to automatically inform idealo of cancellations.

Setting up an event procedure

Go to Setup » Orders » Events.
Click on Add event procedure ().
→ The window Create new event procedure opens.
Enter a distinct name for the event procedure.
Select the event according to Tabelle 8.
Save () the settings.
Carry out the settings according to Tabelle 8 vor.
Place a check mark next to the option Active ().
Save () the settings.

Tabelle 8. Event procedure for automatically sending cancellations to idealo
Setting	Option	Selection
Event	Status change: [8] Cancelled
Filter 1	Order > Order type	Order
Filter 2	Order > Referrer	idealo Checkout
Procedure	Order: Send cancellation to idealo

12. Viewing the log

The Data » Log menu contains a history of processes that run via the idealo interface. For idealo, you can filter by the identifier ElasticExportIdealoDE.

Viewing the log:

Go to Data » Log.
From the drop-down list Identifier, select the option ElasticExportIdealoDE.
Optional: Select a date if you only want to see entries for a specific day.
Click on Search ().
→ The results are shown.

13. FAQ

13.1. Item export via API (PWS 2.0 interface)

Not all of my items are exported to idealo. What can I do?

If you transfer your items to idealo via API (PWS 2.0), but not all of your items have been exported, you can try to update the timestamp for market exports. Updating the timestamp might help because usually, only variations which have been updated within the last 2 days are exported to idealo.

Updating the timestamp for market exports:

Go to Item » Batch processing.
In the Procedures area, activate the option Update timestamp for market exports.
Click on Apply ().
→ All items which are configured for idealo will be exported to idealo with the next item export.