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  3. Fruugo

Fruugo

Fruugo  is a global market which allows customers to shop in their own country’s language and currency. Item descriptions are automatically translated into the target language and prices are converted into the local currency. This strengthens your international presence without major expenditure in terms of time or money.

1. Registering with Fruugo

You need to register with Fruugo  before setting up Fruugo in plentymarkets.

2. Setting up Fruugo in plentymarkets

Set up Fruugo in plentymarkets first in order to offer items on the market. To do so, proceed as follows.

Setting up Fruugo in plentymarkets:

  1. Go to Setup » Markets » Fruugo.

  2. Carry out the settings as desired. Pay attention to the explanations given in table Table 1.

  3. Save () the settings.

Table 1. Basic settings for the market Fruugo
Setting Explanation

Active

Activate the data exchange. If the data exchange is activated, then an order import is carried out hourly.

User name
Password

Enter the access data that you received from Fruugo.

Language

Select the language in which texts should be transferred to Fruugo.
Important: Item texts must be entered in the same language as chosen here in order to transfer the item to Fruugo.

Item name

Select Name 1, Name 2, or Name 3. This item name is transferred to Fruugo.

Item description

Select the Item text, Preview text or Technical data saved in the item’s Texts tab or select one of the free text fields saved in the item’s Fields tab. This item description is transferred to Fruugo.

Warehouse selection

Select one of the following options:
Transfer stock quantity of distribution warehouse that currently has largest stock
Use item’s main warehouse
Transfer sum of stock quantities from all distribution warehouses

Barcode exemption

Select one of the following options:

  • Yes = Items without a barcode are transferred to Fruugo.

  • No = Items without a barcode are not transferred to Fruugo.
    You must have the permission granted by Fruugo to list items without the barcode before you can select Yes here.

Data export URL

Is automatically generated after the user name and password have been saved. Send Fruugo this URL via email as it is not transferred automatically.

Connecting to this market allows for the following automatic processes to take place:

  • hourly order import

  • Automatically create a new customer data record during the order import. This is assuming no customer data record has yet been saved in the database.

The currency may differ for import and export

The store’s standard currency is transferred to Fruugo when exporting the item’s information. However, when orders are imported, the amount will be in whichever currency the customer paid with.
No interface for stock and price synchronisation

Fruugo does currently not provide an interface for automatic stock and price synchronisation. Instead, Fruugo exports data from plentymarkets via the data export URL which has to be transferred to Fruugo after registration and setup. Fruugo decides how often the data export takes place depending on the data Fruugo receives from your sales on the market.

Only items with stock are exported to Fruugo.

3. Activating the order referrer

In order to link items, properties etc. with Fruugo, you have to activate the order referrer Fruugo in the Setup » Orders » Order referrer menu.

Activating the order referrer Fruugo:

  1. Go to Setup » Orders » Order referrer.

  2. Activate the referrer Fruugo.

  3. Save () the settings.

4. Setting the variation availability

You need to activate all variations that you want to sell on Fruugo. This is done in the Availability tab of a variation within the Item » Edit item » [Open item] » [Open variation] menu.

Selling all variations of an item on Fruugo

If you want to sell all variations of an item on Fruugo, carry out the settings below for the item’s main variation. All other variations of the item then inherit the settings of the main variation.

Activating the variation availability for Fruugo:

  1. Go to Item » Edit item » [Open item] » [Open variation].
    → The tab Settings of the variation is shown.

  2. In the Availability area, active the option Active.

  3. Click on the Availability tab.

  4. In the Markets area, click in the selection field.
    → A list of all available markets is displayed.

  5. Activate the option Fruugo.

  6. Activate the option Web API.

  7. Click on Add ().
    → The market is added.

  8. Save () the settings.

5. Defining a sales price

Sales prices define the conditions under which a variation is sold at a specific price and on a specific sales channel. That means that to sell variations on {referrer}, you need a sales price in which the order referrer {referrer} is activated. The price that you save for this sales price is the price that will be shown on {referrer}.

Defining a sales price for {referrer}:

  1. Go to Setup » Item » Sales prices » [Open sales price].
    Tip: No sales prices? Then create a new sales price first.

  2. Open the Settings tab.

  3. Activate the referrer {referrer}.

  4. Save () the settings.

6. Linking attributes

If you created the attributes colour and/or size in your plentymarkets system, you have to link these attributes with Fruugo. Proceed as described below to link the attribute colour with Fruugo. Then link the attribute size the same way.

Linking attribute "Colour":

  1. Go to Setup » Item » Attributes.
    → An overview of all existing attributes opens.

  2. Open the attribute Colour.

  3. Click on the Attribute link tab.

  4. From the list of markets, select the option Fruugo.
    → The area for linking attributes is shown.

  5. Save () the settings.

  6. Repeat this process for the remaining attributes.

7. Sending shipping costs

Fruugo requires a list of shipping costs from each seller. This list cannot be transferred via the API. Therefore, upload a file which includes this information directly on Fruugo. Further information and a file template are available here .

8. Activating the payment method

As soon as an active account for Fruugo exists, the payment method Fruugo is automatically available in your plentymarkets system. No separate configurations are needed for this. You just need to permit the payment method in one or more customer classes.

Permitting the payment method in a customer class:

  1. Go to Setup » CRM » Classes.

  2. Open the customer class for which you want to permit the payment method.

  3. For the setting Permitted payment methods, activate the option Fruugo.

  4. Save () the settings.

9. Automatically sending order confirmations

Set up an event procedure to automatically send an order confirmation to Fruugo.

Setting up an event procedure

  1. Go to Setup » Orders » Events.

  2. Click on Add event procedure ().
    → The Create new event procedure window opens.

  3. Enter a distinct Name for the event procedure.

  4. Select the Event according to Table 2.

  5. Save () the settings.

  6. Carry out the further settings according to Table 2.

  7. Activate the option Active ().

  8. Save () the settings.

Table 2. Event procedure for automatically sending order confirmations to Fruugo
Setting Option Selection

Event

Order generation: New order

Filter 1

Order > Order type

Order

Filter 2

Order > Referrer

Fruugo

Procedure

Order > Send order confirmation to Fruugo

10. Automatically sending shipping confirmations

Set up an event procedure to automatically send a shipping confirmation to Fruugo when the outgoing items have been booked.

Setting up an event procedure

  1. Go to Setup » Orders » Events.

  2. Click on Add event procedure ().
    → The Create new event procedure window opens.

  3. Enter a distinct Name for the event procedure.

  4. Select the Event according to Table 3.

  5. Save () the settings.

  6. Carry out the further settings according to Table 3.

  7. Activate the option Active ().

  8. Save () the settings.

Table 3. Event procedure for automatically sending shipping confirmations to Fruugo
Setting Option Selection

Event

Order change: Outgoing items booked

Filter 1

Order > Order type

Order

Filter 2

Order > Referrer

Fruugo

Procedure

Shipping > Send shipping confirmation to Fruugo

11. Automatically sending cancellations

Set up an event procedure to automatically inform Fruugo of cancellations.

Setting up an event procedure

  1. Go to Setup » Orders » Events.

  2. Click on Add event procedure ().
    → The Create new event procedure window opens.

  3. Enter a distinct Name for the event procedure.

  4. Select the Event according to Table 4.

  5. Save () the settings.

  6. Carry out the further settings according to Table 4.

  7. Activate the option Active ().

  8. Save () the settings.

Table 4. Event procedure for automatically sending cancellations to Fruugo
Setting Option Selection

Event

Status change: [8] Cancelled

Filter 1

Order > Order type

Order

Filter 2

Order > Referrer

Fruugo

Procedure

Order > Send cancellation to Fruugo

12. Automatically sending returns

Set up an event procedure to automatically inform Fruugo about returns.

Setting up an event procedure

  1. Go to Setup » Orders » Events.

  2. Click on Add event procedure ().
    → The Create new event procedure window opens.

  3. Enter a distinct Name for the event procedure.

  4. Select the Event according to Table 5.

  5. Save () the settings.

  6. Carry out the further settings according to Table 5.

  7. Activate the option Active ().

  8. Save () the settings.

Table 5. Event procedure for automatically sending returns to Fruugo
Setting Option Selection

Event

Order generation: New return

Filter 1

Order > Order type

Return

Filter 2

Order > Referrer

Fruugo

Procedure

Return > Send return to Fruugo

13. Viewing the API log

The Data » API log menu contains a history of processes that run via the Fruugo interface. The following formats are available for Fruugo:

  • Fruugo (order import)

  • FruugoGetOrders (cancellations, order confirmation)

Viewing the API log:

  1. Go to Data » API log » Tab: API log.

  2. Select a format from the Process drop-down list.

  3. Select a date if you only want to see entries for a specific day.

  4. Click on Search () to carry out the search.
    → The processes are displayed.

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