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eBay NBA

The eBay NBA (Next Best Action) plugin enables you to compare your active eBay listings to those of your competitors and to recommendations from eBay in order to optimise your listings and to increase your ranking on eBay.

Detect the low performers of your listings in just a few steps and optimise your listings with the help of recommendations directly from eBay.

When you install the eBay NBA plugin, the menu item eBay NBA is added to the Listings menu. This menu contains an overview of eBay listings that can be optimised, and recommendations from eBay on what to change in your listings to improve them. eBay recommendations for listing improvement are imported into plentymarkets once per month.

Required plugins

To use the eBay NBA function, you need the following plugins:

You can download the plugins in the plentyMarketplace .

Adding and installing the plugin eBay NBA in your plentymarkets system

Adding plugin to the system:

  1. Go to Plugins » plentyMarketplace.
    → The marketplace opens in a new tab.

  2. Navigate to the plugin eBay NBA.
    Tip: Either use the search function or open the category Plugins » Sales » Marketplaces.

  3. Open the detail view of the plugin.

  4. In the column to the right, click on Go to checkout.
    → The Checkout window opens.

  5. Read and accept the General Terms and Conditions.

  6. Click on Order now.
    → Wait a few minutes before installing the plugin.

Installing plugins:

  1. Go to Plugins » Plugin set overview.

  2. Click on the plugin set in which you want to install the plugin.
    → The plugin set opens.

  3. Click on Add new plugin.

  4. Select eBay NBA from the plugin list.

  5. Click on Install.
    → The plugin is installed.
    → The plugin set is shown.

  6. Switch the plugin active ().

  7. Save () the plugin set.
    Tip: Problems saving the plugin set? Click on Open details to show additional information.

Adding and installing the plugin eBay OAuth2 in your plentymarkets system

Adding plugin to the system:

  1. Go to Plugins » plentyMarketplace.
    → The marketplace opens in a new tab.

  2. Navigate to the plugin eBay OAuth2.
    Tip: Either use the search function or open the category Plugins » Sales » Marketplaces.

  3. Open the detail view of the plugin.

  4. In the column to the right, click on Go to checkout.
    → The Checkout window opens.

  5. Read and accept the General Terms and Conditions.

  6. Click on Order now.
    → Wait a few minutes before installing the plugin.

Installing plugins:

  1. Go to Plugins » Plugin set overview.

  2. Click on the plugin set in which you want to install the plugin.
    → The plugin set opens.

  3. Click on Add new plugin.

  4. Select eBay OAuth2 from the plugin list.

  5. Click on Install.
    → The plugin is installed.
    → The plugin set is shown.

  6. Switch the plugin active ().

  7. Save () the plugin set.
    Tip: Problems saving the plugin set? Click on Open details to show additional information.

Adding and installing the plugin eBay SDK in your plentymarkets system

Adding plugin to the system:

  1. Go to Plugins » plentyMarketplace.
    → The marketplace opens in a new tab.

  2. Navigate to the plugin eBay SDK.
    Tip: Either use the search function or open the category Plugins » Sales » Marketplaces.

  3. Open the detail view of the plugin.

  4. In the column to the right, click on Go to checkout.
    → The Checkout window opens.

  5. Read and accept the General Terms and Conditions.

  6. Click on Order now.
    → Wait a few minutes before installing the plugin.

Installing plugins:

  1. Go to Plugins » Plugin set overview.

  2. Click on the plugin set in which you want to install the plugin.
    → The plugin set opens.

  3. Click on Add new plugin.

  4. Select eBay SDK from the plugin list.

  5. Click on Install.
    → The plugin is installed.
    → The plugin set is shown.

  6. Switch the plugin active ().

  7. Save () the plugin set.
    Tip: Problems saving the plugin set? Click on Open details to show additional information.

1. Activating the data exchange

After you have installed the eBay NBA plugin, you need to activate the data exchange between plentymarkets and eBay to allow plentymarkets to retrieve data from eBay. This is done directly in the plugin.

Activating the data exchange with eBay:

  1. Go to Plugins » Plugin set overview.

  2. Click on the plugin set with the eBay NBA plugin.
    → The plugin set opens.

  3. Click on the eBay NBA plugin.

  4. Activate the option NBA Metrics Import.

  5. Save the settings.

2. Viewing actions for listing improvement

An overview of listings that should be optimised is available in the Listings » eBay NBA menu. Select an eBay category that you sell your items in to show listings from this category that can be optimised.

The following actions for listing improvement are available:

  • Provide longer than 14 days return

  • Increase best offer listing

  • Increase Listings with free shipping

  • Increase listings with eBay Plus

  • Increase listing title length

  • Add subtitles to the listings

  • Increase multi quantity listings

  • Increase average photo count

  • Increase passive CBT

  • Decrease handling days

  • Increase listings with free returns

  • Increase multi SKU listings

Showing actions for listing improvement in an eBay category:

  1. Go to Listings » eBay NBA.

  2. From the drop-down list Category in the upper area, select the desired eBay category.
    → An overview of available actions that should be performed to optimise listings from this category and an overview of the number of affected listings are available in the upper area. Additional information about this overview is available in Table 1.

Table 1. Optimisation recommendations for listings
Column header Explanation

Actions

The actions that eBay recommends to optimise your listings.

Category

Hier steht die eBay-Kategorie, in der Listings mit dieser Aktion optimiert werden sollten.

Your value

Your active value.

Your competitors

The values of your competitors.

eBay recommendation

The value recommended by eBay.

Affected listings

The number of your active listings that are affected.

3. Viewing listings with improvement recommendations

After you have selected an eBay category and an action for listing improvement, you can view individual listings that should be optimised. You can change directly to the listing that should be optimised from the overview in the Listings » eBay NBA menu.

You can use filters in order to only display specific listings. For example, you can use the filter MLID to only display listings with a specific market listing ID. To use a filter, select the desired filter from the drop-down list and click on Search.

Viewing listings with improvement recommendations:

  1. Go to Listings » eBay NBA.

  2. From the drop-down list Category in the lower area, select the desired eBay category.

  3. From the drop-down list Action in the lower area, select the desired eBay action.

  4. Click on Search.
    → An overview of listings that should be optimised with the selected action is displayed.

  5. Click on the MLID or the Item number to open a listing.
    → A new tab with the listing opens. You can change your listing in this tab.

  6. Activate the Status check box after you have changed your listing.
    → The listing’s status is set to true. This provides an overview of the listings that have already been optimised.

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