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On this page, you will find information about the settings you need to carry out in order to set up the market Check24 in plentymarkets. Learn how to set up the interface, how to export items to Check24 and how to define sales prices.

1. Registering with Check24

You need to register with Check24  before setting up Check24 in plentymarkets.

2. Setting up Check24 in plentymarkets

Carry out the following settings in plentymarkets in order to set up the interface to Check24.

Setting up Check24:

  1. Go to Setup » Markets » Check24.

  2. Activate the automatic data exchange.

  3. Enter the user name for the FTP partner login.

  4. Enter the FTP access password.

  5. Save () the settings.

Connecting to this market allows for the following automatic processes to take place:

  • hourly order synchronisation

3. Activating the order referrer

In order to link items, properties etc. with Check24, you have to activate the order referrer Check24 in the Setup » Orders » Order referrer menu.

Activating the order referrer for Check24:

  1. Go to Setup » Orders » Order referrer.

  2. Activate the referrer Check24.

  3. Save () the settings.

4. Setting the variation availability

You need to activate all variations that you want to sell on Check24. This is done in the Availability tab of a variation within the Item » Edit item » [Open item] » Tab: Variation ID menu.

Selling all variations of an item on Check24

If you want to sell all variations of an item on Check24, carry out the settings below for the item’s main variation. All other variations of the item then inherit the settings of the main variation.

Activating the variation availability for Check24:

  1. Go to Item » Edit item » [Open item] » Tab: Variation ID » Tab: Settings.

  2. Open the variation that you want to sell on Check24.

  3. In the Availability area, active the option Active.

  4. Click on the Availability tab.

  5. In the Markets area, click in the selection field.
    → A list of all available markets is displayed.

  6. Activate the option Check24.

  7. Activate the option Web API.

  8. Click on Add ().
    → The market is added.

  9. Save () the settings.

5. Defining SKUs

SKU are generated automatically when your variations are exported. However, you can also save market specific SKU for variations that you want to sell on this market instead.

  1. Go to Item » Edit item » [Open item] » [Open variation] » Tab: Settings.

  2. Click on the Availability tab.

  3. In the SKU area, click on Add ().
    → The New SKU window opens.

  4. Select the referrer Check24.

  5. Enter the SKU.

  6. Click on Add ().
    → The SKU is saved and displayed.

Only the most important settings for the import are described here. Is this your first time working with the import tool? Then get familiar with how data imports work in plentymarkets first.
  • Create a CSV file with at least the columns described in Table 1.

  • Create an import with the following settings:

    • Select the type Item.

    • Select the matching field Variation ID.

    • Map the plentymarkets data fields as described in Table 1.

Table 1. Recommended columns of the import file
Column in CSV file Explanation plentymarkets data field for mapping

Variation ID

Enter the variation ID in this column.

Variation ID

Market ID

Enter the referrer ID {referrer-id} in this column.

SKU > Marketplace ID

Account ID

SKU > Marketplace ID


Enter the SKU that you want to save for the variation for this market in this column.


6. Setting up the item export

This chapter explains how to transfer your items to Check24. The item export for Check24 is carried out by the elastic export. The data format Check24DE is used for this. Therefore, the plugins ElasticExport and ElasticExportCheck24DE have to be installed. First, create the data format Check24DE. Then transfer the URL to Check24.

Setting up the item export:

  1. Go to Data » Elastic export.

  2. Click on New export.

  3. Carry out the settings. Pay attention to the explanations given in Table 2.

  4. Carry out further settings for item filters and format settings. Pay attention to the explanations given in table 2 on the Elastic export page.
    Tip: In order to only export items to Check24 which are activated for Check 24 and available for the market in the item’s Availability tab, select the item filter Active and the item filter Markets » Check24.

  5. Save () the settings.
    → The export format is given an ID and it appears in the overview within the Exports tab.

Table 2. Settings for the item export
Setting Explanation



Enter a name. The export format is listed by this name in the overview within the Exports tab.


Select the type item from the drop-down list.


Select the format Check24DE from the drop-down list.


Enter a number. If you want to transfer more than 10,000 data records to Check24, then the output file is not generated again for another 24 hours. This is to save resources.


Select URL.


If you selected the option URL under Provisioning, then click on Generate token. The token is entered automatically. The URL is entered automatically if the token was generated under Token. Give this URL to in order to export the items.

Export information

If you change one or more settings, then you will have to transfer the new link to Check24.

A maximum of 4000 items is exported at once. If you export more items, then a second export is automatically carried out. To display the second export process, set the parameter &Page = in the export link to 2.

Technical data is transferred to Check24 in the last column of the export file.

7. Defining a sales price

Sales prices define the conditions under which a variation is sold at a specific price and on a specific sales channel. That means that to sell variations on {referrer}, you need a sales price in which the order referrer {referrer} is activated. The price that you save for this sales price is the price that will be shown on {referrer}.

Defining a sales price for {referrer}:

  1. Go to Setup » Item » Sales prices » [Open sales price].
    Tip: No sales prices? Then create a new sales price first.

  2. Open the Settings tab.

  3. Activate the referrer {referrer}.

  4. Save () the settings.

8. Activating the payment method

Activate the payment method Check24 as described below.

Activating the payment method Check24:

  1. Go to System » System settings » Orders » Payment » Methods.

  2. Activate the option Also show inactive.

  3. Click on the folder DE > Check24.
    → The settings for the Check24 payment method are displayed.

  4. Carry out the settings. Pay attention to the explanations given in Table 3.

  5. Place a check mark next to the option Active.

  6. Save () the settings.

Table 3. Settings for the payment method
Setting Explanation


The following options are saved for the language selected: Name, Info page, Info page (internal), Logo, and Upload logo. This enables you to enter values for these options in various languages. The values for a language are activated as soon as a buyer selects the language in the plentyShop.


Enter the name that should be displayed in the plentyShop and on invoices etc.

Info page

Select a category page of the type content or enter the URL of a website to provide information about the payment method.

Info page (external)

If you selected the Info page (external) option under Info page, then enter the URL of the info page here.

Countries of delivery

Do not select a country of delivery.
You cannot use the payment method in your plentyShop. Therefore, this payment method is only activated in plentymarkets. It is not completely set up.


Select one of the following options for displaying the logo:

  • Show standard logo = The logo that is saved in plentymarkets for this payment method is displayed.

  • Do not show a logo = The logo that is saved in plentymarkets for this payment method is not displayed.

  • Show upload logo = The options Logo view and Upload logo are displayed.

Logo view

If Show upload logo was selected from the Logo drop-down list, then the logo that was uploaded is displayed here.

Upload logo

If Show upload logo was selected from the Logo drop-down list, then upload an external logo here.
Click on Upload files and select the logo that you want to upload for the payment method. Permitted data formats: GIF, PNG, and JPG.


Select the priority for displaying the payment method in the plentyShop.

Costs: Flat rate or percentage

If the payment method results in additional costs, enter the percentage value or flat rate value. The selection depends on the conditions of your contract. Important: Do not enter a value into both fields.
For further information, refer to the Managing statistics page. For an example of flat rate and percentage costs, refer to the Managing payment methods page.

9. Order import

After the order import the order is set to status [5] cleared for shipping. The invoice address is always Check24. The customer’s address is the delivery address.

10. Sending shipping confirmations

At the moment it is not possible to automatically send shipping confirmations via the interface. Contact Check24 to set up automatic shipping confirmations.

11. Viewing the log

The Data » Log menu contains a history of processes that run via the check24 interface. For check24, the following filters are recommended:

  • Identifier » Check24OrderImport

Integrations and identifiers are only shown in the drop-down lists after the process has run at least once.
Filtering and checking log entries
  1. Go to Data » Log.

  2. In the column to the left, select appropriate filters from the drop-down lists.

  3. Optional: Select filters for dates and/or times to only show entries from a specific period.
    Tip: For further information about the filters, refer to the Data log page of the manual.

  4. Click on Search ().
    → The results are shown.

  5. Check all entries for the levels warning and error.
    Tip: Click on the entry to see details.

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