Setting up Amazon

Amazon platform

A platform has to be selected when the account is created. However, the platform can be changed here. If you have a European Marketplaces Account, then you can carry out the settings for each platform on which you want to offer your products separately. For further information, refer to the section Amazon platform.

Seller ID

Enter the seller ID that you have received from Amazon. If you have a European Marketplaces Account, then the same seller ID is used for every platform.

Merchant token

Enter the merchant token that you can find on Seller Central.

Email address

Enter the email address that is used as user name for the Seller Central account.
Important: All plentymarkets email addresses which are used to send messages to Amazon have to be authorised first within your Seller Central account on Amazon.

Active

Activate the interface.
Note: Only activate once all of the settings have been carried out. This prevents incorrect data from accidentally being transferred.

B2B

Select to activate this account for Amazon Business.

Area Initial settings

Client

Select which client should be used for orders from Amazon.

SKU structure

The SKU (Stock Keeping Unit) is a unique reference number for all items and item variations on Amazon.
Select one of the following options:
Variation ID
GTIN if available, otherwise variation ID
Variation number if available, otherwise variation ID
The selected setting only goes into effect for items that are exported to Amazon for the first time. Amazon and your online store exchange data based on these SKUs.
Important: Do not change this setting after items have been transferred to Amazon. If you do so, communication, e.g. stock updates, between plentymarkets and Amazon will no longer be possible.
Important: If you have already started selling your items on Amazon and now you want to start selling them with plentymarkets, you have to assign already existing SKUs in the Item » Edit item » Open item » Tab: Variation ID » Tab: Settings » Tab: Availability menu.

Catalogue was listed with SSW

Generate invoice

Automatic processes

Item export;
Price changes;
Stock synchronisation;
Stock changes

Do not transfer the information or select how often the information should be transferred.

Export filter

Item availability;
Export categories;
BMVD categories;
Flag 1;
Flag 2;
Tags;
Store item

Export settings

Item name;
Item description

The selected information is exported.

Allow HTML tags

The following tags are allowed: < br >, < b >, < i >, < p > ,< ul >, < li >, < table >, < tr >, < td >, < th >, < tbody > and < strong >.

Warehouse selection

Select one of the following options: Transfer stock quantity of distribution warehouse that currently has largest stock, Use item’s main warehouse, Transfer sum of the stock quantities from all distribution warehouses, or Select warehouses. If you select the option Select warehouses, then the setting Warehouse is displayed below.

Warehouse

Select one or more warehouses. This setting is only displayed if you selected the option Select warehouses under warehouse selection.
The stock of the selected warehouses is summed up and transmitted to Amazon. Buffers and maximum amounts are also taken into consideration. This allows you to systematically offer the stock of specific warehouses on specific Amazon accounts or Amazon platforms.
If you selected the option Select warehouses under Warehouse selection, but have not selected a warehouse, the item is not exported because the stock cannot be calculated.

Stock buffer

If an item is limited to net stock, the exported stock is reduced by the value entered.

Maximum stock

Defines the upper limit for exported stock for all items. This setting takes priority over the setting below Quantity for items not limited to stock.

Quantity for items that are not limited to the stock

For items with the setting no limitation, the maximum amount of the real stock and the quantity defined here is transferred.
Example: Setting 0, net stock 8\. plentymarkets transfers 8.
Items with the setting Limited to net stock are not taken into consideration.

Average delivery period

Select Do not transfer, Transmit "average delivery time in days", or Transmit "average delivery time in days” + Additional delay in delivery.

Processing time

Enter a number of days for the additional delay in delivery. This option is only displayed if the Average delivery period option is set to Transmit "average delivery time in days + handling time.

Manufacturer part number

Select whether you want to transfer the SKU, variation number, GTIN, variation ID, external variation ID, model or no value at all for the CSV file’s field.

Additional SKU

Activate the data exchange for additional Amazon SKUs.
Activate ALL, the Stock update, or the Price update for additional SKUs.

Ship own orders (MFN)

Order import

Do not transfer the information or choose how often the information should be imported.

Order import start date

Enter a date. Only orders starting from this date will be imported into plentymarkets.
Note: Every order that was imported into plentymarkets will be billed.

Shipping confirmation

Do not export the shipping confirmation to Amazon or choose how often the shipping confirmation should be exported.

Order item

Defines how the item name is displayed in the order item. Select one of the following options:
Copy item name from store
Copy item name from Amazon - with SKU
Copy item name from Amazon - without SKU

Incoming payment

Select Incoming payment booked if the incoming payment should be displayed as booked when MFN and FBA orders are imported.
Note: This setting applies to both own shipping (MFN) and to shipping by Amazon (FBA).

Status for transmitted returns

Select the order status for returns that were successfully reported to Amazon.

Status for untransmitted returns

Select the order status for returns that were not reported to Amazon.

Pending orders

Decide whether pending orders should be imported every 15 minutes or never.

Credit note import

Shipment by Amazon (FBA)

Active

Place a check mark to activate Amazon FBA.

Referrer

Select whether only orders from Amazon should be processed with FBA or whether orders from other referrers should be processed with FBA as well.

Status

Select the order status for orders that were imported from Amazon.

Warehouse

Select which Amazon FBA warehouse should be used for stock synchronisation with the account. This warehouse is also used to assign the FBA order to the account if no FBA order could be assigned to the country the order originates in.

Outgoing items

Select whether outgoing items should be marked as booked or not. The option Mark as booked does not trigger an item movement. In order to trigger an item movement, select the option Do not mark as booked and set up an event procedure.

Returns import

Do not import returns or select daily import of returns.

Include coupons to returns

Select whether coupons can be used for returns or not. If the FBA order was paid fully or partly with a coupon, the coupon is added to the return. A minimum order quantity for the coupon is not taken into consideration.

Stock import

Select whether the stock should be imported hourly or never.

Status for transmitted orders

Select the order status for orders that were successfully transferred to FBA.

Item bundles Multichannel

Shipping category

Additional settings for FBA
(in the Ship own orders (MFN) area)

Book incoming payment

The payment is automatically booked when importing the order.

Use old format

Activate if you still use the old Amazon import format.

Client

Select the client for the order import.

Amazon account

Select the Amazon account.

CSV file

Select the CSV file for the order import.

Event

Select an event.
Important: Do not select the event Order generation: New credit note. This may lead to credit notes being created multiple times at Amazon.

Filter

Order > Referrer

Amazon or an appropriate Amazon sub-referrer, e.g. Amazon France
Note: Do not select an Amazon FBA referrer such as Amazon FBA Germany for the Order > Referrer filter if you use the automatic credit note import.

Procedure

Return > Create a return at Amazon