Setting up Amazon

A platform has to be selected when the account is created. However, the platform can be changed here. If you have a European Marketplaces Account, then you can carry out the settings for each platform on which you want to offer your products separately. For further information, refer to the section Amazon platform.

Enter the seller ID that you have received from Amazon. If you have a European Marketplaces Account, then the same seller ID is used for every platform.

Enter the merchant token that you can find on Seller Central.

Enter the email address that is used as user name for the Seller Central account.
Important: All plentymarkets email addresses which are used to send messages to Amazon have to be authorised first within your Seller Central account on Amazon.

Activate the interface.
Note: Only activate once all of the settings have been carried out. This prevents incorrect data from accidentally being transferred.

Select to activate this account for Amazon Business.

Select which client should be used for orders from Amazon.

The SKU (Stock Keeping Unit) is a unique reference number for all items and item variations on Amazon.
Select one of the following options:
Variation ID
GTIN if available, otherwise variation ID
Variation number if available, otherwise variation ID
The selected setting only goes into effect for items that are exported to Amazon for the first time. Amazon and your plentyShop exchange data based on these SKUs.
Important: Do not change this setting after items have been transferred to Amazon. If you do so, communication, e.g. stock updates, between plentymarkets and Amazon will no longer be possible.
Important: If you have already started selling your items on Amazon and now you want to start selling them with plentymarkets, you have to assign already existing SKUs in the Item » Edit item » [Open item] » [Open variation] » Tab: Settings » Tab: Availability menu.

Select whether invoices should be generated by plentymarkets or by Amazon. See also Setting up invoice generation for Amazon orders.
Note: If you want to use Amazon Business, activate the option VCS plentymarkets (VCS Lite) or VCS Amazon.

Do not transfer the information or select how often the information should be transferred.

Only items with the selected filters are exported.

The selected information is exported.

The following tags are allowed: < br >, < b >, < i >, < p > ,< ul >, < li >, < table >, < tr >, < td >, < th >, < tbody > and < strong >.

Select one of the following options: Transfer stock quantity of distribution warehouse that currently has largest stock, Use item’s main warehouse, Transfer sum of the stock quantities from all distribution warehouses, or Select warehouses. If you select the option Select warehouses, then the setting Warehouse is displayed below.

Note: Since 19/5/2021, shipping confirmations to Amazon must contain the address details of the warehouse. In Seller Central, these address details are shown in the Ship from field. As such, make sure that address details are saved for all warehouses from which you want to ship Amazon orders. Go to Setup » Stock » Warehouse » [Open warehouse] » Settings to confirm that all necessary address details are saved.

Select one or more warehouses. This setting is only displayed if you selected the option Select warehouses under warehouse selection.
The stock of the selected warehouses is summed up and transmitted to Amazon. Buffers and maximum amounts are also taken into consideration. This allows you to systematically offer the stock of specific warehouses on specific Amazon accounts or Amazon platforms.
If you selected the option Select warehouses under Warehouse selection, but have not selected a warehouse, the item is not exported because the stock cannot be calculated.

If an item is limited to net stock, the exported stock is reduced by the value entered.

Defines the upper limit for exported stock for all items. This setting takes priority over the setting below Quantity for items not limited to stock.

For items with the setting no limitation, the maximum amount of the real stock and the quantity defined here is transferred.
Example: Setting 0, net stock 8\. plentymarkets transfers 8.
Items with the setting Limited to net stock are not taken into consideration.

Select Do not transfer, Transmit "average delivery time in days", or Transmit "average delivery time in days” + Additional delay in delivery.

Enter a number of days for the additional delay in delivery. This option is only displayed if the Average delivery period option is set to Transmit "average delivery time in days + handling time.

Select whether you want to transfer the SKU, variation number, GTIN, variation ID, external variation ID, model or no value at all for the CSV file’s field.

Activate the data exchange for additional Amazon SKUs.
Activate ALL, the Stock update, or the Price update for additional SKUs.

Do not transfer the information or choose how often the information should be imported.

Enter a date. Only orders starting from this date will be imported into plentymarkets.
Note: Every order that was imported into plentymarkets will be billed.

Do not export the shipping confirmation to Amazon or choose how often the shipping confirmation should be exported.

Defines how the item name is displayed in the order item. Select one of the following options:

Select Incoming payment booked if the incoming payment should be displayed as booked when MFN and FBA orders are imported.
Note: This setting applies to both own shipping (MFN) and to shipping by Amazon (FBA).

Select the order status for returns that were successfully reported to Amazon.

Select the order status for returns that were not reported to Amazon.

Decide whether pending orders should be imported every 15 minutes or never.

Select whether Amazon credit notes for MFN and FBA orders should be imported into your plentymarkets system.

Note: This setting applies to both own shipping (MFN) and to shipping by Amazon (FBA).

Place a check mark to activate Amazon FBA.

Select whether only orders from Amazon should be processed with FBA or whether orders from other referrers should be processed with FBA as well.

Select the order status for orders that were imported from Amazon.

Select which Amazon FBA warehouse should be used for stock synchronisation with the account. This warehouse is also used to assign the FBA order to the account if no FBA order could be assigned to the country the order originates in.

Select which Amazon FBA warehouse should be used for unsellable stock for this account. If you do not select a warehouse, the unsellable stock will not be imported.
Unsellable stock is defined as the number of units you have for a SKU in Amazon fulfillment centers in unsellable condition. In Amazon’s "Manage FBA Inventory" report, this stock is equivalent to the quantity in the column afn-unsellable-quantity.

Select whether outgoing items should be marked as booked or not. The option Mark as booked does not trigger an item movement. In order to trigger an item movement, select the option Do not mark as booked and set up an event procedure.

Do not import returns or select daily import of returns.

Select whether coupons can be used for returns or not. If the FBA order was paid fully or partly with a coupon, the coupon is added to the return. A minimum order quantity for the coupon is not taken into consideration.

Select whether the stock should be imported hourly or never.

Select the order status for orders that were successfully transferred to FBA.

Amazon order reports do not specify if any item discounts were granted by the seller or by Amazon. In both cases, the discounted amount is deducted from the order value during the order import. However, if Amazon granted the discount, the order value differs from the amount that Amazon pays you for the order. In such cases, you need to manually adjust the order. Otherwise, you do not pay enough VAT on the order.

Select how to deal with item discounts when orders are imported.

Amazon order reports do not specify of any shipping discounts were granted by the seller or by Amazon. In both cases, the discounted amount is deducted from the order value during the order import. However, if Amazon granted the discount, the order value differs from the amount that Amazon pays you for the order. In such cases, you need to manually adjust the order. Otherwise, you do not pay enough VAT on the order.

Select how to deal with shipping discounts when orders are imported.

Select which positions should be transferred to Amazon.

Select a shipping category.

The following settings are located in the Ship own orders (MFN) area at the top of the menu. However, these settings apply to both own shipping (MFN) and to shipping by Amazon (FBA). As such, also select options for these settings:

Note: These settings apply to both own shipping (MFN) and to shipping by Amazon (FBA).

The payment is automatically booked when importing the order.

Activate if you still use the old Amazon import format.

Select the client for the order import.

Select the Amazon account.

Select the CSV file for the order import.