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Properties and characteristics

Some items stand out from the crowd. Be it a watch that is water resistant or a loudspeaker that has Bluetooth technology. In plentymarkets, such distinguishing features are called properties and characteristics.

With the help of characteristics and properties, for example, you can:

  • highlight the technical features of a product (e.g. Bluetooth, Wi-Fi).

  • set up filters in your online store. Your customers can then use these filters to refine the search results in the plentyShop (e.g. only see speakers that have Bluetooth technology).

  • sell personalised items.

1. Background knowledge

Characteristics, properties and attributes: what’s the difference?

  • Characteristics define entire items. For example, if an item is available in red, blue or green, then the characteristic will apply to all three variations. Characteristics aren’t very flexible, they’re outdated and they’re gradually being replaced by properties.

  • Properties define specific variations. For example, if an item is available in red, blue or green, then the property can apply to one, two or all three of the variations. Therefore, properties are much more flexible.

  • Attributes, for example, are the various colours and sizes that your products are available in. Attributes help you simultaneously characterise your products and create saleable variations, e.g. a t-shirt in the colour red and the size S.

2. Properties

This page explains properties that are used to characterise products. But properties can also be used to characterise contacts or storage locations. Click on the links to learn more about these other use cases.

How many properties can I create at most?

You can create up to 500 variation properties and link them to variations.

Procedure

  1. Create properties like Wi-Fi or Bluetooth.

  2. Group the properties if needed. For example, to keep track of the properties in your plentymarkets back end.

  3. Link the properties to the appropriate variations. For example, link the Bluetooth property to your Bluetooth compliant products.

plentymarkets has an import tool, which you can use to import properties. The idea is simple. Rather than manually saving property data in plentymarkets, you’ll enter the same information into a CSV file and then import this file into your system.

  1. Create properties like Wi-Fi or Bluetooth and group them if needed. You can do this with the import types Properties and Selection values.

  2. Link the properties to the appropriate variations. For example, link the Bluetooth property to your Bluetooth compliant products. You can do this with the import type Item.

2.1. Creating new properties

Create the properties that you’ll use to characterise your products, e.g. Bluetooth or Wi-Fi.

Creating a new property:

  1. Go to Setup » Settings » Properties » Configuration.

  2. Click on Create property.

  3. Customise the settings to meet your needs.

  4. Save () the settings.

2.1.1. Details

Setting Explanation

ID

As soon as you save the property, it automatically receives a consecutive and unique ID. This ID cannot be changed.

Section
(Mandatory field)

What do you want to use the property for? Choose the appropriate section from the drop-down list. Depending on which section you choose here, the rest of the settings in the menu will change.

Note: This setting can no longer be changed after saving.

Note: This page explains properties of the section Item. Such properties are used to characterise products. But properties can also be used to characterise contacts or storage locations. Click on the links to learn more about these other use cases.

Property type
(Mandatory field)

What sort of property do you want to create? Select this property type from the drop-down list.

Note: This setting can no longer be changed after saving.

Type What is the type useful for?

None

The property’s name can be displayed in the plentyShop. This is useful, e.g. for highlighting the technical features of a variation (Bluetooth, Wi-Fi).

Date

A date can be displayed in the plentyShop.

File

A file can be made available for the variation, e.g. assembly instructions.

Whole number

A whole number can be displayed in the plentyShop. Appropriate e.g. for specifying a weight or a length. For example, a HDMI cable that is 10m long.

Decimal number

A number with decimal places can be displayed in the plentyShop. Appropriate e.g. for displaying a version number. For example, headphones with Bluetooth version 5.0.

Character string

An alphanumeric character string can be displayed in the plentyShop. Unlike the types HTML and Text, the character string is not language-specific. In other words, the character string is not saved separately for each language.

HTML

A text with formatting can be displayed in the plentyShop. Appropriate e.g. for creating variation-specific product descriptions.

Note: The type of property is language-specific. In other words, the text is saved separately for each language.

Text

A text without formatting can be displayed in the plentyShop. Appropriate e.g. for creating variation-specific product descriptions.

Note: The type of property is language-specific. In other words, the text is saved separately for each language.

Selection

Appropriate e.g. for implementing yes/no questions. In other words, this type is suitable for situations where there are multiple choices - like yes and no - but only one applies to the variation.

Example of use:
Imagine you sell headphones. Some of the headphones have a built-in microphone. You want these headphones to have the information “Microphone: Yes” and the others to have the information “Microphone: No”.

  1. First: Create the various options - like yes and no.

  2. Second: While you link the property to your variations, you’ll specify which headphones should have the value “Yes” and which should have the value “No”.

Multi selection

Appropriate for situations where there are multiple choices and several of them apply to the variation.

Example of use:
Imagine you sell Bluetooth headphones. There are many different Bluetooth profiles. Some of your headphones support all of the profiles, and others support just one or two profiles. You want to specify which profiles each pair of headphones support, e.g. "Bluetooth profiles: A2DP, AVRCP, HFP, HSP".

  1. First: Create the various options, i.e. all of the Bluetooth profiles.

  2. Second: While you link the property to your variations, you’ll specify which headphones support which profiles.

Position
(Mandatory field)

Enter a position number for the property. Properties are sorted by the position number in ascending order.

Tip: Count by tens when creating position numbers. This allows you to easily add new properties in between.

2.1.2. Names

Setting Explanation

Name
(Mandatory field)

Enter a name for the property in the specified language. This name can be made visible to customers in the plentyShop. It depends on how you design the layout with ShopBuilder.

Note: Click on to translate the name into other languages.

Description

Enter a description of the property in the specified language. This description can be made visible to customers in the plentyShop. It depends on how you design the layout with ShopBuilder.

One possible application is to display an explanatory text for an order property.

Note: Click on to translate the description into other languages.

Is your plentyShop available in multiple languages?

  1. Click on and select a language version from the drop-down list.

  2. Enter translations for the name and description.

2.1.3. Selection values

Not visible for every type of property

You will only see this area if you are working with a property of the type Selection or Multi selection. This area is invisible for all of the other property types.

Here you’ll define the individual values that can be selected.

  1. Click on Create selection value ().
    → The Create selection value window opens.

  2. Enter a name for the value in the specified language.

  3. Select a position number if needed.

  4. Save the settings.
    → The value is created and displayed in the overview. The value automatically receives a consecutive and unique ID that cannot be changed.

  5. Is your plentyShop available in multiple languages? Then click on the value to open a detailed view. There you can enter translations and descriptions for the value.

2.1.4. Amazon

Here you can link the property with Amazon fields if needed. To do so, it is necessary to activate an Amazon referrer in the Visibility area.

  1. Click on Add link ().

  2. Use the three drop-down lists to select the appropriate Amazon platform, category and field.

  3. Repeat the procedure if you want to link additional Amazon fields.

  4. Save () the settings.
    → The property is linked with the Amazon field and exported during the next item export.

2.1.5. Groups

Mandatory field

Every property must belong to at least one group. Select the appropriate groups from the drop-down list. The selected groups are displayed here as so-called “chips”. Click on to remove a group again.

Note: This drop-down list only includes property groups that were already created.

Assigning multiple properties to a group

plentymarkets includes a function, which you can use to simultaneously assign multiple properties to a group.

Assigning multiple properties to a group:

  1. Go to Setup » Settings » Properties » Configuration.

  2. Select the properties () that you want to assign to the group.

  3. Click on Link groups ().
    → The Link groups window opens.

  4. Select one or more property groups ().

  5. Click on Link.
    → The selected properties will be assigned to the groups.

2.1.6. Visibilities

Setting Explanation

Referrer

Which sales platforms should the property be visible on? Select () one or more referrers. Enter a word into the search bar to narrow down the results in real time.

Note: The drop-down list only includes active referrers. So if you can’t find a specific market in the list, then open the menu Setup » Orders » Order referrer and make sure the market was activated ().

Client

Should the property only apply to specific clients (stores)? If so, then select all of the clients () that this property should apply to. Enter a word into the search bar to narrow down the results in real time.

Background info: With plentymarkets, you can manage several online stores, i.e. several clients, with only one software. Consequently, it is possible to manage several different areas of business with one plentymarkets system. That’s a great advantage. But it also means that you’ll always need to tell plentymarkets which online store the property applies to.

Display everywhere

Where should the property be displayed? Choose the areas () where your customers should see the property.

2.1.7. Options

Setting Explanation

Units

Is the property something like a weight or a length, e.g. a HDMI cable that is 10m long? If so, then choose the appropriate unit.

Tax rate

No taxation

Select this option () if VAT should not be calculated for the surcharge that was entered.

One possible application is e.g. displaying bottle deposits, which are added to the item price without VAT.

Tax rate from variation

Select this option () if the same VAT should be calculated for the surcharge as for the variation.

You can see which VAT rate is saved for the variation by opening the menu Item » Edit item » [Open variation] » Tab: Settings » Area: Costs » Drop-down list: VAT.

Tax rate A, B, C, D

Select this option () if a specific VAT rate should be applied to the surcharge that was entered.

Order property

Select this option () if the property should enable customers to personalise their orders. For example:

  • by entering a personal text that should be engraved.

  • by choosing optional services for an additional fee.

Display as additional costs

= The surcharge is added to the total. The exact value of the surcharge is displayed separately.

= The surcharge is added to the total. The exact value of the surcharge is not mentioned separately.

Display as multi-line text field

Surcharge

Do you want to offer this property for an additional fee? For example, surcharges can be used for:

  • Additional options and services that customers can choose while placing orders.

  • Deposits on glass bottles

Enter a value here if a surcharge is to be added for the property. Surcharges will automatically be added to the item price in the detailed view of an item and in the order process.

2.2. Grouping properties

If you have lots of properties, then you can group them together so that it’s easier to keep track of them in your plentymarkets back end.

Example: grouping sales channels

Imagine you use some properties for the market Amazon and others for your plentyShop. In this case, you could create one group called Amazon and another group called plentyShop.

2.2.1. Creating a new group

Creating a new group:

  1. Go to Setup » Settings » Properties » Groups.

  2. Click on Create group.

  3. Customise the settings to meet your needs.

  4. Save () the settings.

Details
Setting Explanation

ID

As soon as you save the group, it automatically receives a consecutive and unique ID. This ID cannot be changed.

Position

Enter the position number for the property group. Properties are sorted by the position number in ascending order. If a variation has properties from multiple groups, then the groups will be displayed in ascending order.

Tip: Count by tens when creating position numbers. This allows you to easily add new property groups in between.

Group type

This option only applies to order properties of the type None. How many additional options or services should your customers be able to choose from the group?

None

Your customers will see the order properties in the plentyShop. However, they will not be able to choose anything.

Select

Your customers will see a drop-down list in the plentyShop. They will be able to select one option only from the list.

Multiselect

Your customers will see check boxes in the plentyShop. They will be able to select multiple options.

Surcharge type

Do you plan on offering extra services or options for an additional fee? If so, then decide whether the surcharge should be treated as a percentage or as a fixed price, e.g. 5% or 5 EUR.

Name
Setting Explanation

Name

Enter a name for the property group in the specified language. This name can be made visible to customers in the plentyShop. It depends on how you design the layout with ShopBuilder.

Note: Click on to translate the name into other languages.

Description

Enter a description of the property group in the specified language. This description can be made visible to customers in the plentyShop. It depends on how you design the layout with ShopBuilder.

One possible application is to display an explanatory text for an order property group.

Note: Click on to translate the description into other languages.

Is your plentyShop available in multiple languages?

  1. Click on and select a language version from the drop-down list.

  2. Enter translations for the name and description.

2.2.2. Assigning properties to a group

plentymarkets includes a function, which you can use to simultaneously assign multiple properties to a group.

  1. Go to Setup » Settings » Properties » Configuration.

  2. Select the properties () that you want to assign to the group.

  3. Click on Link groups ().
    → The Link groups window opens.

  4. Select one or more property groups ().

  5. Click on Link.
    → The selected properties will be assigned to the groups.

2.2.3. Searching for existing groups

Previously created property groups are displayed in an overview.

  1. Go to Setup » Settings » Properties » Groups.

  2. Option 1: Click on Search to see a list of all the groups.

  3. Option 2: Click on to narrow down the search results with filters.

  4. Click on a group in the search results to open a detailed view. There you can modify the group’s settings.

Setting Explanation

ID

Enter an ID to search for the group with this exact ID.

Background info: Each group automatically receives a consecutive and unique ID when it is created.

Name

Enter a name to search for groups with this name. It’s also possible to search for parts of the name.

RESET

Resets the selected filter criteria.

SEARCH

Starts the search. The groups found are listed in the overview.

Tip: Don’t choose any filters if you want to see all of the groups in the overview.

2.2.4. Deleting groups again

Previously created groups are displayed in the menu Setup » Settings » Properties » Groups. Groups can also be deleted here.

  1. Select the groups () that you want to delete.

  2. Click on Delete property groups () in the upper left corner.

  3. Confirm your decision.

Note: Properties that are assigned to groups remain unaffected.

2.3. Linking properties with variations

2.3.1. Where to link?

Properties are linked in a different tab depending on their type. Open the item data record and click on the tab Properties or Texts in the lower row. Which tab depends on the property type.

Property type Where is the property linked?

Text
HTML

Tab: Texts

None
Whole number
Decimal number
Selection
Multi-selection
Date
File
Character string

Tab: Properties

2.3.2. How to link?

  1. Go to Item » Edit item.

  2. Search for and open the variation.

  3. In the lower row of tabs, click on the tab Properties or Texts. Which tab depends on the property type.

  4. Click on the Properties field.
    → A drop-down list of available variation properties opens.

  5. Select the appropriate properties ().

  6. Click on Add ().
    → The properties will be added.

  7. If necessary, add additional information about the property.

  8. Save () the settings.

Inheritance

By default, properties and values are passed from the main variation to the sub-variations. If you want to use other properties for the sub-variations, then deactivate the inheritance function and then link the property.

Properties and values are inherited all together. You can inherit either all or none of the values.

Saving additional information

Depending on the scenario, it might be necessary to save additional information. For example:

  • If the property is something like a weight or a length, then it will be necessary to enter a numeric value.

  • If the property is a product description for a specific variation, then the text will need to be entered.

Setting Explanation

Tab: Properties

Name

Here you’ll see the property name. This is purely informative and cannot be changed here.

Type

Here you’ll see the property type. This is purely informative and cannot be changed here.

Appearance Meaning

empty

None

int

Int

float

Float

selection

Selection

multiSelection

Multi selection

date

Date

file

File

string

Character string

Note: How you will interact with the Value column depends on the property type.

Value

How you interact with this column depends on the property type.

Type Interaction

empty

No further action is necessary.

int

Enter the numerical value as a whole number, e.g. 350 centimetres.

Whole numbers between -2,147,483,648 and 2,147,483,647 are permitted.

float

Enter the numerical value as a decimal number, e.g. 3.5 metres.

8 places before and 4 places after the decimal point are permitted.

selection

Select the appropriate option from the drop-down list.

multiSelection

Check all of the appropriate options.

date

Click on the entry field and select the date from the calendar. Or manually enter the date in the following format: DD.MM.YY

file

Click on Upload files and upload the appropriate file.

string

Enter an alphanumeric character string.

Actions

Click on Delete () to delete the property link. The property itself will not be deleted. It will simply be removed from the variation.

Inheritance logic: The following logic applies when you delete a property link:

  • Are you removing the property from a main variation? Then the property will also be removed from all of the sub-variations that had previously inherited this property.

  • Are you removing the property from a sub-variation for which the inheritance function was activated? Then the inheritance function will be deactivated. The remaining properties will no longer be inherited. Rather, they will be saved directly for the sub-variation.

Tab: Texts

Text

Enter up to 65,535 characters of plain text.

Note: Your plentymarkets system’s default language is pre-selected. If you want to save the text in a different language, then choose this language from the drop-down list up top.

HTML

Enter up to 65,535 characters of text. Format the text as needed. Choose your preferred editor from the drop-down list in the top right corner.

Note: Your plentymarkets system’s default language is pre-selected. If you want to save the text in a different language, then choose this language from the drop-down list up top.

Actions

Click on Delete () to delete the property link. The property itself will not be deleted. It will simply be removed from the variation.

Inheritance logic: The following logic applies when you delete a property link:

  • Are you removing the property from a main variation? Then the property will also be removed from all of the sub-variations that had previously inherited this property.

  • Are you removing the property from a sub-variation for which the inheritance function was activated? Then the inheritance function will be deactivated. The remaining properties will no longer be inherited. Rather, they will be saved directly for the sub-variation.

2.4. Displaying properties in the plentyShop

How your properties are displayed in the plentyShop depends on how you configured the settings with ShopBuilder. This video provides a short demonstration (German only).

Displaying properties in the plentyShop

2.5. Working with existing properties

2.5.1. Searching for properties

Previously created properties are displayed in an overview.

Searching for properties:

  1. Go to Setup » Settings » Properties » Configuration.

  2. Option 1: Click on Search to see a list of all the properties.

  3. Option 2: Click on to narrow down the search results with filters.

  4. Click on a property in the search results to open a detailed view. There you can modify the property’s settings.

Setting Explanation

ID

Enter an ID to search for the property with this exact ID.

Background info: Each property automatically receives a consecutive and unique ID when it is created.

Name

Enter a name to search for properties with this name. It’s also possible to search for parts of the name.

Example: By entering “start”, you would find properties called “starting date” and “starter pack”.

Groups

Select one or more groups () to search for the properties within this group.

Note: This list only includes groups that have already been created. If you haven’t created any property groups yet, then you won’t see any group names here either.

Section

Select one or more sections () to search for the properties that are used for this section.

Type

Select one or more property types () to search for the properties with this type.

RESET

Resets the selected filter criteria.

SEARCH

Starts the search. The properties found are listed in the overview.

Tip: Don’t choose any filters if you want to see all of the properties in the overview.

2.5.2. Exporting properties

Do you want to export property information out of your plentymarkets system? This is done in two steps:

  • First you’ll use the FormatDesigner to create a so-called data format.

    • Use the format type Properties if you want to export the actual properties and property groups.

    • Use the format type item along with the data fields VariationEigenschaften if you want to export the links between properties and variations.

  • In a second step, you’ll use the Elastic Export tool to export the data format that you just created.

2.5.3. Deleting properties again

Previous created properties are displayed in the menu Setup » Settings » Properties » Configuration. Properties can also be deleted here.

Deleting a property:

  1. Select the properties () that you want to delete.

  2. Click on Delete properties () in the upper left corner.

  3. Confirm your decision.

Even properties that are currently linked to variations can be deleted

It’s possible to delete properties, regardless whether they are currently linked to a variation or not. So think carefully before you delete properties. Make sure that you no longer need the property for any variations.

2.6. FAQ

How many properties can I create at most?

You can create up to 500 variation properties and link them to variations.

I don’t see my property in the item data record. Where is it?

Properties are linked in a different tab depending on their type. Open the item data record and click on the tab Properties or Texts in the lower row. Which tab depends on the property type.

Property type Where is the property linked?

Text
HTML

Tab: Texts

None
Whole number
Decimal number
Selection
Multi-selection
Date
File
Character string

Tab: Properties

Characteristics, properties and attributes: what’s the difference?
  • Characteristics define entire items. For example, if an item is available in red, blue or green, then the characteristic will apply to all three variations. Characteristics aren’t very flexible, they’re outdated and they’re gradually being replaced by properties.

  • Properties define specific variations. For example, if an item is available in red, blue or green, then the property can apply to one, two or all three of the variations. Therefore, properties are much more flexible.

  • Attributes, for example, are the various colours and sizes that your products are available in. Attributes help you simultaneously characterise your products and create saleable variations, e.g. a t-shirt in the colour red and the size S.

Can I also use properties to characterise storage locations and contacts?

Yes. Properties can also be used to characterise contacts or storage locations. Click on the links to learn more about these other use cases.

Can I create webshop filters based on properties?

Yes. Imagine you’ve already:

  • created properties like Wi-Fi or Bluetooth.

  • linked the properties to the appropriate variations. For example, the Bluetooth property was linked to your Bluetooth compliant products.

Now you can create filters. For example, so that your customers can filter for Bluetooth compliant products in plentyShop. Further information about the procedure.

3. Characteristics

Some items stand out from the crowd. Be it a watch that is water resistant or a loudspeaker that has Bluetooth technology. In plentymarkets, such distinguishing features are called characteristics.

With the help of characteristics, for example, you can:

  • highlight the technical features of a product (e.g. Bluetooth, Wi-Fi).

  • set up filters in your online store. Your customers can then use these filters to refine the search results in the plentyShop (e.g. only see speakers that have Bluetooth technology).

  • sell personalised items.

Characteristics, properties and attributes: what’s the difference?
  • Characteristics define entire items. For example, if an item is available in red, blue or green, then the characteristic will apply to all three variations. Characteristics aren’t very flexible, they’re outdated and they’re gradually being replaced by properties.

  • Properties define specific variations. For example, if an item is available in red, blue or green, then the property can apply to one, two or all three of the variations. Therefore, properties are much more flexible.

  • Attributes, for example, are the various colours and sizes that your products are available in. Attributes help you simultaneously characterise your products and create saleable variations, e.g. a t-shirt in the colour red and the size S.

3.1. Creating characteristic groups

There are two typical applications for characteristic groups. On the one hand, if you have lots of characteristics, then you can group them together so that it’s easier to keep track of them in your plentymarkets back end.

On the other hand, characteristic groups help you sell personalised items in your plentyShop. You can use characteristic groups to sort the additional options and services that you offer under one heading.

Example: Group various trimmings

Imagine you sell wedding rings. Your customers can choose an optional gold or diamond trim for an additional fee. You can create a characteristic group called “Trim” to clearly display these options. Within this group, customers can choose the options “Gold trim” or “Diamond trim”.

Creating a new characteristic group:

  1. Go to Setup » Item » Characteristics.

  2. Click on the New characteristic group tab.

  3. Carry out the settings. Note Table 1.

  4. Save () the settings.

Table 1. Creating a new characteristic group
Setting Explanation

Name (internal)

Enter an internal name for the characteristic group. This name is only visible in the plentymarkets back end:

Language

Is your plentyShop available in multiple languages? Then choose a language version from the drop-down list.

Name

Enter a name for the characteristic group in the selected language. The name will be visible to customers in the plentyShop.

Description

Enter a description for the characteristic group in the selected language.

Surcharges

Do you plan on offering extra services or options for an additional fee? If so, then decide whether the surcharge should be treated as a percentage or as a fixed price, e.g. 5% or 5 EUR.

Grouping of order characteristics (type: "none")

How many additional options or services should customers be able to choose from the group?

  • Single selection = Customers will see a drop-down list. They will be able to select one option only.

  • Multiple selection = Customers will see check boxes. They will be able to select multiple options.

Note: This option only applies to order characteristics of the type No.

OTTO characteristic group

If needed, link a characteristic group to OTTO. All of the characteristics in this group will be transferred to OTTO. All of the characteristics will be grouped into a SellingPoint .

  • None = No link to OTTO.

  • SellingPoint with group names = Link to OTTO. The name of the group will be transferred.

  • SellingPoint without group names = Link to OTTO. The name of the group will not be transferred.

3.2. Creating characteristics

Characteristics allow you to highlight a product’s features. For example, you might want to specify technical details like Bluetooth or WLAN. Or you might want to offer extra services and options for an additional fee.

Creating a new characteristic:

  1. Go to Setup » Item » Characteristics.

  2. Click on the New characteristic tab.

  3. Carry out the settings. Note Table 2.

  4. Save () the settings.

Table 2. Creating a new characteristic
Setting Explanation

Name (internal)

Enter an internal name for the characteristic. This name is only visible in the plentymarkets back end:

Webshop

Language

Is your plentyShop available in multiple languages? Then choose a language version from the drop-down list.

Name

Enter a name for the characteristic in the selected language. The name will be visible to customers in the plentyShop.

Description

Enter a description for the characteristic in the selected language. The description will be displayed if you place the cursor on the characteristic.

Unit

Is the characteristic something like a weight or a length, e.g. HDMI cables that are longer than 10m? If so, then choose the appropriate unit.

Characteristic group

Should this characteristic be sorted into a specific group? If so, then select the group here.

Note: This drop-down list only includes characteristic groups that were already created.

Characteristic type

What sort of characteristic do you want to create? Choose this characteristic type from the drop-down list.

Note: Once you’ve linked the characteristic to an item, you’ll no longer be able to change the type.

Type What is the type useful for?

No

Customers will only see the name of the characteristic in your plentyShop.

Whole number

Makes it possible to enter a whole number between -2,147,483,648 and 2,147,483,647.

  • Appropriate e.g. for specifying a weight or a length. For example, HDMI cables that are longer than 10m.

Decimal number

Makes it possible to enter a number with decimal places.

  • Appropriate e.g. for displaying measurements in the plentyShop.

Text

As an order characteristic: allows customers, e.g. to enter a personal text that should be printed on a t-shirt.

Selection

As an order characteristic: allows customers, e.g. to choose whether their personal text should be printed in red, blue or black font.

Further options appear when you choose this type.

  1. Enter a name and description for the first possible choice, e.g. red font.

  2. Save () the characteristic.

  3. Scroll down in the window and enter a name and description for the second possible choice, e.g. blue font.

  4. Repeat the procedure until you’ve finished creating all of the different options.

File

As an order characteristic: allows customers, e.g. to upload an image that should be printed on a t-shirt.

Surcharge

Do you want to offer this characteristic for an additional fee? For example, surcharges can be used for:

  • Additional options and services that customers can choose while placing orders.

  • Deposits on glass bottles

Enter a value here if a surcharge is to be added for the characteristic. Surcharges will automatically be added to the item price in the detailed view of an item and in the order process. The value 0.00 is set by default, i.e. no surcharge will be calculated.

Display as additional costs

Select this option () if VAT should not be calculated for the surcharge that was entered.

One possible application is e.g. displaying bottle deposits, which are added to the item price without VAT. Characteristics that have this option selected will be displayed as separate items on invoices etc. These items will be displayed with the ID -2.

Position

Which characteristic should be displayed first, second, third, etc? Enter a position number into this field. If an item has multiple characteristics, then the characteristics will be displayed in the plentyShop in ascending order according to their position number.

Searchable

This option relates to the old Shopware connector. It is no longer relevant in most cases. Choose this option () if the characteristic should be found through the old Shopware connector.

Show

Where should the characteristic be displayed? Choose the areas () where your customers should see the characteristic and its surcharge (assuming one exists).

Order characteristic

Select this option () if customers should be allowed to personalise their orders. For example:

  • by entering a personal text that should be engraved.

  • by choosing optional services for an additional fee.

How exactly customers can personalise their orders depends on which type of characteristic you chose.

Note

Enter a note, for example to display specific information about the characteristic.

Characteristic links for markets and price comparison portals

Select the marketplace characteristic from the drop-down list. This links the characteristic with a characteristic on a marketplace like Amazon.

3.3. Linking characteristics to items

Have you finished creating your characteristics and sorting them into groups? Then you’re ready to link your characteristics to items.

For example, if you created a characteristic called “Bluetooth”, then next you would specify which of your products are equipped with Bluetooth.

Linking a characteristic with an item:

  1. Go to Item » Edit item.

  2. Search for and open the item.

  3. Click on the Characteristics tab. The screen is divided into two areas:

    • Characteristics that have already been linked to the item are displayed in the upper area called Characteristics,

    • Characteristics that have not yet been linked are displayed in the lower area called Activate further characteristics. Here, the characteristics are sorted into their groups.

  4. Expand the characteristic group in the lower area if needed () and select the characteristic ().

  5. Save () the settings.
    → The characteristic is now linked to the item and displayed in the upper area.

Linking a characteristic with multiple items

Use the item group function if you want to link several items at once.

Saving additional information

Depending on the scenario, it might be necessary to save additional information. For example, if the characteristic is something like a weight or a length, then it will be necessary to enter a numeric value.

  1. Carry out additional settings in the Characteristics tab. Note Table 3.

  2. Save () the settings.

Modifying the additional information for multiple items

Use the group function in the menu Setup » Item » Characteristics » Tab: Group function if you want to edit this information for several items at once.

  1. Select the characteristic’s language.

  2. Property selection: Choose the characteristic that you want to edit.

  3. Value to be changed: Enter the old value for the characteristic.

  4. New value: Enter the new value for the characteristic.

  5. When you save the settings, the characteristic value will be changed for all of the items that have this value.

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