Best practices: Item
Here you’ll find best practices about items.
1. Checklist: Item visibility in the online store
This checklist helps you find any possible errors that are preventing your items from being displayed. Our example screenshots show the settings as they appear in a default system. Your own settings may differ.
1.1. Is the variation active?
Open the variation’s Settings tab. Place a check mark in the Availability area.
1.2. Is a sales price linked to the variation?
Open the menu Setup » Item » Sales prices and make sure you’ve configured the following parameters for your online store:
No RRP, special offer or set price
1.3. Is a category linked to the variation?
Navigate to the variation’s Categories tab and link a category.
1.4. Is the client available?
Open the variation’s Availability tab. Make the client available in the Client (store) area.
1.5. Do the variations have positive net stock?
Note the stock limitation!
The stock level is only important if the variations are limited to net stock. If you do not manage the stock or if you do not have a limitation, then your variations do not need to have positive net stock.
1.6. Did you activate the availabilities for the store?
Open the menu Setup » Client » Standard Shop » Item layouts » Availability and make sure you’ve activated the availabilities.
Even if the variation is configured correctly, it can still take an hour before the item becomes visible in the online store. This is due to the cache.