Best practices: Categories
Here you’ll find best practices about categories.
1. Checklist: Category visibility in the online store
This checklist helps you find any possible errors that are preventing your categories from being displayed. Our example screenshots show the settings as they appear in a default system. Your own settings may differ.
1.1. Is the right client linked to the category?
Open a category in the menu Item » Category. In the Settings tab, make sure you’ve activated whichever client this category should be visible for.
1.2. Have you chosen the correct settings for the link list?
In the category’s Settings tab, you’ll find an option called In link list. Make sure you’ve chosen Display.
1.3. Is the category activated in the system settings?
Open the menu Setup » Client » Standard Shop » Categories » Activate and make sure you’ve activated the categories.
1.4. Is a variation linked to the category?
Make sure you’ve configured the variation so that it’s visible in the online store.
1.5. Have you correctly defined the number of category levels?
Open the menu Setup » Client » Standard Shop » Categories » Settings and specify how many category levels should be displayed in your online store.
Even if the category is configured correctly, it can still take an hour before the category becomes visible in the online store. This is due to the cache.