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Menu data log

The menu Data » Log contains all log entries. These are available for 4 weeks before they are deleted. Logs can be activated individually and in addition, for every log entry you can set the duration for which you want the log entry to stay active.

Table 1. Information in the table header
Title Info

Timestamp

Timestamp of the corresponding log entry

Level

Display of the log level such as Info, Error etc.

Integration

Area in which the log entry is located in the code

Identifier

Sub-area to which the log belongs

Reference

Reference type with the corresponding ID

Message

Explanation of the log. If an error occurred, explanation of the error.

By clicking on a line, the detail view opens and further info regarding the log is displayed. This window enables you to switch from one entry to the next and you can fold in or fold out the view.

1. Configuring logs

In order to see notifications of the corresponding log areas, you have to activate them first. To do so, go to Configure logs » Settings. They are saved on the server for a maximum of 4 weeks. The drop-down menu lists the different levels with increasing priority. You can also set the duration for which you want the log entry to stay active.

Activation necessary
While the log levels Error, Critical, Alert and Emergency are automatically displayed, Debug, Info, Notice and Warning have to be activated first.

Configuring logs:

  1. Go to Data » Log.

  2. In the toolbar, click on Configure logs.
    → The window Log configuration opens. On the left you can see the plugins that are already installed as well as the standard areas. On the right you can carry out the settings.

  3. Select the area in which you want to configure logs.

  4. On the right, check the box Active.

  5. Select the duration for which you want the log level to stay active in this area.

  6. Select the log level. Pay attention to the information given in Table 2.

  7. Save the settings.

Table 2. Meaning of the different log levels
Log level Description Activated by default

Debug

Detailed status messages

No

Info

General information about the system

No

Notice

An error message that should be dealt with, but isn’t urgent.

No

Warning

Something isn’t working as intended. However, it doesn’t necessarily have to be an error.

No

Error

Standard system error; when errors occur, the system usually keeps running.

Yes

Critical

These errors can cause a system crash (runtime errors).

Yes

Alert

It is necessary to take action immediately (the online store or the database may not be available).

Yes

Emergency

Absolute emergency. The system is unusable.

Yes

2. Searching for log entries

On the left you can set different filters that allow you to reduce a large number of log entries to specific matches.

Reduction of entries
The entries in the drop-down menus are reduced to the keywords that actually exist in the search results.

3. Filtering by integration

Here you can see the area from which the log call was made.

Filtering by the variable Integration:

  1. Go to Data » Log.

  2. Click on Integration.
    → A list with different options opens.

  3. Select an area.

  4. Click on Search.
    → The corresponding log entries are shown.

4. Filtering by identifier

The identifier indicates to which sub-area the log belongs.

Filtering by the variable Identifier:

  1. Go to Data » Log.

  2. Click on Identifier.
    → A list with different options opens.

  3. Select an identifier.

  4. Click on Search.
    → The corresponding log entries are shown.

5. Filtering by level

Here you can see the different log levels such as Error, Info etc.

Filtering by the variable Level:

  1. Go to Data » Log.

  2. Click on Level.
    → A list with different options opens.

  3. Select a level.

  4. Click on Search.
    → The corresponding log entries are shown.

Note: Activate all levels for this option.

6. Filtering by reference type

Here you can see the reference type to which the entry belongs (e.g. VariationID, OrderID etc.).

Filtering by the variable Reference type:

  1. Go to Data » Log.

  2. Click on Reference type.
    → A list with different options opens.

  3. Select a reference type.

  4. Click on Search.
    → The corresponding log entries are shown.

7. Filtering by reference value

Here you can see the value of the reference. As an example, for the reference type ItemID, this would be the value of this ID. The search results are reduced to matches with this value.

Filtering by the variable Reference value:

  1. Go to Data » Log.

  2. Click on Reference value.

  3. Enter a reference value.

  4. Click on Search.
    → The corresponding log entries are shown.

8. Filtering by date

Here you can individually adjust the search results and reduce them to a specific time frame.

Filtering by the variable Date:

  1. Go to Data » Log.

  2. Select a starting date.

  3. Select an ending date.

  4. Click on Search.
    → The log entries created in the defined time frame are shown.

9. Filtering by time

Here you can individually adjust the search results and reduce them to a specific time frame.

Filtering by the variable Time:

  1. Go to Data » Log.

  2. Enter the time from which on you want to search.

  3. Enter the time up to which you want to search.

  4. Click on Search.
    → The log entries created in the defined time frame are shown.

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