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Backing up data

The backup function of the menu System » Settings » Data » Backup allows you to reset data to a previous state or to restore deleted data.

Limitations

You can only use the backup function within the same version of plentymarkets. This means that it is not possible to import a backup of an older version of plentymarkets.

1. Backing up and restoring data

The menu System » Settings » Data » Backup offers an overview of the existing backups with the corresponding dates. They are automatically created on a daily basis.

2. Storing a backup locally

As an additional safeguard, you can save backup files locally. To do so, proceed as follows.

Storing a backup locally:

  1. Go to System » Settings » Data » Backup.

  2. Select the backup you want to download.

  3. Click on Download backup.
    → The backup is downloaded in compressed form.

Waiting for backup

The download of large files will take some time. Once the process is complete, the download button is activated.

3. Importing a backup

You can reset your system to the status of any backup.

Possible data loss

Note that importing a backup can overwrite current data. Data that have changed since the last backup creation can be lost irreversibly.

Importing a backup:

  1. Go to System » Settings » Data » Backup.

  2. Click on Import backup.
    → The window for the backup import opens.

  3. Carry out the settings. Pay attention to the information given in Table 1 and Table 2.

  4. Click on Import backup to import the backup.
    → The backup is imported.

The dropdown menu offers two different import options.

Table 1. Import options
Import option Explanation

Partially import data base

Here you can select the areas that you want to import.

Completely import data base

This option considers and restores all available data.

Select the area of the system that you want to reset or in which you want to restore data.

Table 2. Backup types
Backup type Explanation

Account

Company, contact and address

Category

Categories of the menu Item » Category

Listing

Information about listings and market listings, active listings, listing settings for eBay, hood and ricardo, sales plans, listing directories, listing texts and translations.

Order

Order and order item data

Process

Automated procedures organised with plentyBase

Reorder

Reorders in Stock » Reorders

Ticket

Ticket

User

Users registered in the system and the settings selected by the user

Warehouse

Warehouse and inventory, such as dimensions and storage locations. Note: Does not include the stock!

FacetDefinition

Facets for the search in System » Client » Settings » Services » Faceted search

Item

Item master data, mainly in the Global tab

ItemAttribute

Attributes of the items in System » Item » Attributes

ItemBarCodeDefinition

Link of the barcode to the variation

ItemCharacterDefinition

Characteristics of the item

ItemCharacterValues

Values of the item links

ItemPriceCalculation

Price calculations that are specified for the variation

ItemManufacturer

Manufacturer of the item

ItemSalesPriceDefinition

Sales price link to the variation

ItemUnit

Unit of the item

ItemVariation

Variations of the item

ItemVariationCategoryValues

Category links of the variations

ItemVariationSalesPriceValues

Values from the price link to the variations

3.1. Showing backup logs

By clicking the button in the toolbar, backup logs and possible error messages are shown.

Showing backup logs:

  1. Go to System » Settings » Data » Backup.

  2. Click on Show backup logs.
    → The window with the backup logs will open.

For further information, refer to the Menu data log manual page.

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