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Key performance indicators

1. Using key figures in the plentymarkets app

Do you want to know how many orders have come in this month? Or how many new customers you have gained? In the plentymarkets app, you can display the most important key figures on the start page after logging in.

1.1. Setting up a page

In the first step, you set up a so-called page to be displayed as the start page of the app. You need to set up at least one page to display key figures on it.

Setting up a page:

  1. Log in to the app.

  2. Tap on the pencil icon () in the top right corner and then on Add new page.
    → The New page window is displayed.

  3. Enter a name for the page, for example 30-day overview.

1.2. Setting up the display of key figures

Proceed according to the following instructions to set up key figures. As an example, we show how to display the total number of orders available in your plentymarkets system.

Setting up the display of key figures:

  1. Open the plentymarkets app.

  2. Tap on the pencil icon () in the top right corner and then on Add new key figure.
    → The key figure menu opens.

  3. In the drop-down list, select the option Orders.

  4. Tap on OK to confirm your selection.

  5. Tap on the newly created field to carry out the settings described in Table 1 and specify the range of data used for displaying the key figure.

  6. Tap on the check mark () in the upper right corner to confirm the change.

Table 1. Available settings for the key figure Orders
Setting Explanation


Tap on Choose colour to determine the colour in which the key figure is displayed.

Time span

A period of 30 days is selected by default. If desired, select another period or the option Date selection to determine a fixed start and end date to limit the key figure.

Starting date and Ending date

If you have selected the option Date selection for the Time span setting, you can select a fixed start and end date here to limit the key figure.

From status and To status

Determine a status range so that only orders that are currently in the selected order statuses are considered for the key figure.

Client (store)

Select one or more clients of your system whose orders are to be considered for the key figure.

Orders with outgoing items booked only

Activate this option to only consider orders for which outgoing items have already been booked.

Order types

Select one or more order types that are to be considered for the key figure.

Order referrer

Select one or more order referrers that are to be considered for the key figure.

Further differentiation of order key figures

If, for example, you only want to show the returns available in your system as a separate key figure on the start page, set up a separate key figure and only select the order type Return. Use the settings Name and Colour to customise the display on the start page to allow for a better overview.

1.3. Supported key figures

The following additional key figures can be set up and used in the plentymarkets app:

  • Average orders

  • New customers

  • Unpaid orders

  • Unassigned payments

  • New items

  • Revenue

  • Average revenue

  • Sold items

  • Average items sold

  • Items per order

  • Active listings

  • Started listings

  • Incoming items

  • Reorder level

Different settings available

Depending on the key figure, different options are available for setup. For example, you can limit the key figure New customers depending on the customer class and country of delivery.

Add as many key figures as required. After you have finished adding key figures, your overview could look like this:

app key figures
Figure 1. Example: 30-day overview

1.4. Deleting a key figure

If you do not need the display of the key figure any more, you can delete it.

Deleting a key figure:

  1. Tap on the key figure that you want to delete.

  2. In the settings menu, tap on Delete.
    → A confirmation window is displayed.

  3. Tap on Delete.
    → The key figure is deleted.

1.5. Deleting a page

Do you want to delete a complete page instead of just one key figure? Then proceed as described below.

Deleting a page:

  1. Open the page that you wish to delete.

  2. Tap on the pencil icon () in the top right corner.

  3. Tap on Delete page.
    → A confirmation window is displayed.

  4. Tap on Delete.
    → The page is deleted.

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